PS408

Service Bulletin Details

Public Details for: PS408

"pitstop: checking for battery state of health (soh) after range performance complaints - when encountering customer complaints related to lower than expected range performance from the vehicle, check and record the battery state of health


- 2015 -

Models from 2015
2015 KIA SOUL EV 
SUBJECT:
GROUP
Electrical
MODEL
2015MY~
Soul EV (PS EV)
NUMBER
PS408
DATE
May 2015
CHECKING FOR BATTERY STATE OF HEALTH (SOH) AFTER
RANGE PERFORMANCE COMPLAINTS
When encountering customer complaints related to lower than expected range performance
from the vehicle, check and record the battery State of Health (SOH) under the BMS > Current
Data screen (see below), using GDS/KDS. This data will need to be supplied when opening a
Techline case. In Addition, include information on the customer’s driving patterns, for example:
City vs highway driving, average driving speed and average distance traveled per key cycle.
NOTE: For detailed information on this concern, refer to Tech Times Articles Issue 18, Vol.
2, Pg. 4
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