PS408
Service Bulletin Details
Public Details for: PS408
"pitstop: checking for battery state of health (soh) after range performance complaints - when encountering customer complaints related to lower than expected range performance from the vehicle, check and record the battery state of health
- 2015 -
Models from 2015
2015 KIA SOUL EV |
SUBJECT: GROUP Electrical MODEL 2015MY~ Soul EV (PS EV) NUMBER PS408 DATE May 2015 CHECKING FOR BATTERY STATE OF HEALTH (SOH) AFTER RANGE PERFORMANCE COMPLAINTS When encountering customer complaints related to lower than expected range performance from the vehicle, check and record the battery State of Health (SOH) under the BMS > Current Data screen (see below), using GDS/KDS. This data will need to be supplied when opening a Techline case. In Addition, include information on the customer’s driving patterns, for example: City vs highway driving, average driving speed and average distance traveled per key cycle. NOTE: For detailed information on this concern, refer to Tech Times Articles Issue 18, Vol. 2, Pg. 4 Page 1 of 1