PC465

NISSAN
BULLETIN
ECM Reprogram
Dealer Inventory Service Action
Attention: Dealer Principal, Sales, Service & Parts Managers
Affected
Models/Years:
Affected
Population:
Dealer
Inventory:
SERVICE COMM
Activation date:
MY16 Titan XD
N/A
~5,412
June 9, 2016
Reference: PC465
Date: June 9, 2016
*****Dealer Announcement*****
Nissan is conducting a dealer inventory service action to update the Engine Control Module
(ECM) software on 5,412 specific 2016 Titan XD vehicles identified in Service Comm. On
the affected vehicles, the software is being updated to refine the MIL illumination logic.
These vehicles are either currently in dealer inventory or assigned and in transit to the
dealer.
*****What Dealers Should Do*****
PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS:
1. Verify if vehicles currently in dealer inventory are affected by this inventory service
action using Service Comm I.D. PC465.
 As a reminder new vehicles in dealer inventory can be also be identified
using DCS (Sales-> Vehicle Inventory, and filter by Open Campaign) or
Service Comm.
2. Use the attached procedure to install the updated software.
3. The service department should submit the applicable warranty claim for the action
performed so it can be closed on Service Comm and release the vehicle.
***** Dealer Responsibility *****
It is the dealer’s responsibility to check Service Comm using the appropriate dealer service
action I.D for the status on each affected vehicle currently in inventory. Nissan requests
dealers to perform this repair on vehicles in inventory prior to being retailed to help ensure
customer satisfaction.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
DEALER SERVICE ACTION
PC465 - 2016 TITAN (A61) –
ECM REPROGRAM #2
SERVICE PROCEDURE
Save Computer Data
1. Connect the CONSULT PC plus VI to the vehicle.
2. Open / start C-III plus.
3. Turn the ignition ON, with engine OFF (engine not running).
4. Wait for the plus VI to be recognized (Figure A).

The Serial No. will display when the plus VI is recognized.
5. Select Diagnosis (One System).
Step
5
Step 4:
plus VI is
recognized
Figure A
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6. Navigate C-III plus to Engine > Work Support (see Figure B) by clicking
System Selection to Engine.
7. Select SAVE COMPUTER DATA.
8. Select Start.
Step
6
Step
7
Step
8
Figure B
NOTE:

After selecting Start, a screen message may appear that says:
Latest diagnostic tool update must be used before saving the
data, otherwise there is a risk that the data entry will not work.

If the above message appears, select Continue.
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9. Make sure the ignition is ON and the engine is OFF (engine not running).
10. Select Confirm.
Step
10
Figure C
11. Select End.
Step
11
Figure D
3/14
ECM Reprogramming
NOTE:

Most instructions for reprogramming with CONSULT-III plus (C-III plus)
are displayed on the CONSULT PC screen.

For the Titan XD Diesel, the GR8 set to ECM power supply mode can be
attached to either 12 volt battery.
CAUTION:

Connect the GR8 to the 12V battery and set to ECM power supply mode.
If the vehicle battery voltage drops below 12.0V or above 15.5V during
reprogramming, the ECM may be damaged.

Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the ECM may be damaged.

Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process
will be interrupted and the ECM may be damaged.

Turn off all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the plus VI. If Bluetooth® signal waves are
within range of the CONSULT PC during reprogramming, reprogramming may
be interrupted and the ECM may be damaged.
1. Return to the C-III- plus Home screen (see Figure 1, Page 5).
2 Confirm the ignition is ON, with engine OFF.
3. Confirm the plus VI is recognized.

The Serial No. will display when the plus VI is recognized.
4. Select Re/programming, Configuration.
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Step 3:
plus VI is
recognized
Step
4
Figure 1
5. Follow the on-screen instructions and navigate C-III plus to the screen
shown in Figure 2 on the next page.
6. When you get to the screen shown in Figure 2, confirm this bulletin applies
as follows.
A. Find the ECM Part Number and write it on the repair order.
NOTE: This is the current ECM Part Number (P/N).
xxxxxxxxxxxxxxxx
Step 6A:
Current ECM P/N
xxxxx
xxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxx
Figure 2
5/14
B. Compare the P/N you wrote down to the numbers in the Current ECM
Part Number column in Table A below.

If there is a match for EZ41C, EZ41D, EZ41E; this bulletin applies.
Continue with the reprogramming procedure.

If there is a match for EZ42A:
 If vehicle has the confirmed symptom of “idle fluctuates when
coming to a stop”, this bulletin applies. Continue with the
reprogramming procedure.
 If DTC P020A - F, P021A - B, P060C, P2263 or P2048 was stored
and no idle fluctuation; this bulletin does not apply. Close C-III
plus and refer to ASIST for further diagnostic information.
 If any of the DTC’s listed below are present, this bulletin applies.
Continue with the reprogramming procedure.

















P020A - F: Cylinder 1 – 6 Injection Timing
P021A - B: Cylinder 7 – 8 Injection Timing
P060C: Internal Control Module Main Processor Performance
P2048: Reductant Injector Circuit Low
P207F: Reductant Quality Performance
P2263: Turbocharger Boost System Performance
P244D: Exhaust Temperature Too High For PF Regeneration
P061B: Internal Control Module Torque Calculation
Performance
U0415: VDC CAN CIR2
P2483: Exhaust Gas Temperature Sensor Circuit Intermittent 1/5
P2BAD: NOx Concentration Exceeded
P1C55: NOx Sensor 1/1 Intermittent
P1C56: NOx Sensor 1/2 Intermittent
P229F: NOx Sensor 2
P064C: Glow Output Stage
And/Or at times, when coming to a stop, the idle fluctuates
with the RPM dropping below 500 RPM.
If there is no match, this bulletin does not apply. Close C-III plus
and refer to ASIST for further diagnostic information.
Table A
Model
Current ECM Part Number: 23710-
2016 Titan XD
Cummins Diesel
EZ41C, EZ41D, EZ41E, EZ42A
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7. Follow the on-screen instructions to navigate C-III plus and reprogram the
ECM.
NOTE:


In some cases, more than one new P/N for reprogramming is available.

If more than one new P/N is available, the screen in Figure 3
displays.

Select and use the reprogramming option that does not have the
message “Caution! Use ONLY with NTBXX-XXX”.
If you get this screen and it is blank (no reprogramming listed), it means
there is no reprogramming available for this vehicle. Close C-III plus and
refer back to ASIST for further diagnosis.
xxxxx-xxxxx
xxxxx-xxxxx
xxxxx-xxxxx
xxxxx xxxxx
xxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxx
Figure 3
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8. When the screen in Figure 4 displays, reprogramming is complete.
NOTE: If the screen in Figure 4 does not display (indicating that
reprogramming is completed), refer to ECM recovery on the next page.
9. Disconnect the GR8 (battery charger) from the vehicle.
10. Select Next.
Step
10
Figure 4
NOTE:

In the next step, Step 11 (page 10), you will perform DTC erase.

This operation is required before C-III plus will provide the final
reprogramming confirmation report.
8/14
ECM Recovery
Do not disconnect the plus VI or shut down C-III plus if reprogramming
does not complete.
If reprogramming does NOT complete and the “!?” icon displays as
shown in Figure 5:

Check battery voltage
(12.0 - 15.5 V).

Ignition is ON, engine OFF.

External Bluetooth® devices
are OFF.

All electrical loads are OFF.

Select retry and follow the
on screen instructions.

“Retry” may not go through on
first attempt and can be
selected more than once.
Figure 5
If reprogramming does NOT complete and the “X” icon displays as
shown in Figure 6:

Check battery voltage
(12.0 - 15.5 V).

CONSULT A/C adapter is
plugged in.

Ignition is ON, engine OFF.

Transmission is in Park.

All C-III plus / VI cables are
securely connected.

All C-III plus updates are
installed.

Select Home, and restart
the reprogram procedure
from the beginning.
Figure 6
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11. Follow the on-screen instructions to Erase DTCs.
12. When the entire reprogramming process is complete, the screen in Figure 7
will display.
13. Verify the before and after part numbers are different.
14. Print a copy of this screen (Figure 7) and attach it to the repair order for
warranty documentation.
15. Select Confirm.
xxxxxx
Step
13
xxxxxx
xxxxxxx
xxxxxxxxxxxxxxxxxx
xxxx
xxxxxxxxxxxxxxxxxx
xxxx
Step
14
Step
15
Figure 7
16. Continue to the next page.
10/14
Write Saved Data
1. Return to the C-III- plus Home screen, Figure 1A.
2. Confirm the ignition is ON, with engine OFF.
3. Confirm the plus VI is recognized.
 The Serial No. will display when the plus VI is recognized.
4. Select Diagnosis (One System).
Step
4
Step 3:
plus VI is
recognized
Figure 1A
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5. Navigate C-III plus to Engine > Work Support (Figure 2A) by clicking
System Selection until Engine appears.
6. Select WRITE SAVED DATA.
7. Select Start.
Step
5
Step
6
Step
7
Figure 2A
8. Make sure the ignition is ON and the engine is OFF (engine not running).
9. Select Confirm.
Step
9
Figure 3A
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10.
Wait for the procedure to complete.
Figure 4A
11.
Select End.
Step
11
Figure 5A
13/14
12. Close C-III plus.
13. Turn the ignition OFF.
14. Disconnect the plus VI from the vehicle.
15. Test drive the vehicle and make sure it operates correctly and the MIL is
OFF.
 If the MIL comes ON, go back to ASIST for further diagnostic information.
 Diagnosis and repairs beyond ECM reprogramming are not covered by
this action.
CLAIMS INFORMATION:
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign: PC465
Claim Type:
PNC:
Symptom:
Diagnosis:
Description:
CM
PC465
ZZ
99
Op Codes Flat Rate
Time
Reprogram Engine Control
Module
PC4650
0.4 Hr
Parts
Required
on claim
No
No Reprogram Needed
PC4651
0.3 Hr
No
14/14
Expense
Code
Required
No
No