NTB15-045C

Classification:
Reference:
HA15-001c
Date:
NTB15-045c
August 11, 2016
2014-2016 ROGUE; MANUAL HVAC IMPROPER OPERATION
This bulletin has been amended. An APPLIED VIN section has been added.
No other changes have been made. Please discard all previous versions.
APPLIED VEHICLES: 2014-2016 Rogue (T32) - Equipped with Manual HVAC system
APPLIED VIN:
VINs beginning with “5N1AT2” and “KNMAT2” ONLY
NOTE: This bulletin does not apply to the Rogue Select (S35)
IF YOU CONFIRM
There are no HVAC DTCs stored,
and
One of the following conditions is occurring:

Air temperature from the HVAC vents does not match the temperature setting
(warm air is discharged when cold is selected, or vice versa).
or

Air is discharged from the incorrect location. For example, vent is selected but 100%
of air is discharged to the foot or defrost.
NOTE: If HVAC DTC(s) are stored, this bulletin does not apply. Refer to the Electronic
Service Manual for further information.
ACTION
Use CONSULT-III plus (C-III plus) to perform Door Motor Starting Position Reset.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
1. Connect the CONSULT PC to the vehicle with the plus VI.
2. Start C-III plus.
3. Start the engine.

Keep the engine running during this procedure.
Figure 1
4. Navigate C-III plus to HVAC > Work Support.
5. Select Door Motor Starting Position Reset.
6. Select Start.
Step 5
Step 6
Figure 2
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NTB15-045c
7. Select Start, to start the Door Motor Starting Position Reset.

Keep the ignition ON and the engine running.
Step 7
Figure 3
8. Wait for the Door Motor Starting Position Reset to complete (about 30 seconds).
9. Select End.
Step 9
Figure 4
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NTB15-045c
10. Confirm the HVAC controls now operate correctly.

With the A/C ON, confirm outlet air temperature matches temperature setting at
mid-point, full warm, and full cold.

Confirm outlet air is discharged from the selected position: Vent, Floor, Defrost,
and Bi-level.
11. Turn the ignition OFF.
12. Disconnect C-III plus from the vehicle.
13. Re-start the engine.
14. Again, confirm the HVAC controls operate correctly.

With the A/C ON, confirm outlet air temperature matches temperature setting at midpoint, full warm, and full cold.

Confirm outlet air is discharged from the selected position: Vent, Floor, Defrost, and
Bi-level.
15. Turn the ignition OFF.
END
CLAIMS INFORMATION
Submit a Primary Operation (PO) type line claim using the following claims coding:
DESCRIPTION
OP CODE
SYM
DIA
FRT
Perform HVAC Door Motor Starting
Position Reset
TX43AA
ZE
32
0.2 hrs.
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NTB15-045c