15-167-13R

ATTENTION:
GENERAL MANAGER
PARTS MANAGER
CLAIMS PERSONNEL
SERVICE MANAGER
q
q
q
q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE BULLETIN
APPLICABILITY:	The Following Models with Auto-Dimming
Compass Mirror and HomeLink: Forester,
Impreza, WRX and STI Vehicles Produced during
the 2008 Calendar Year and Later
2013MY BRZ (with or without HomeLink)
NUMBER: 15-167-13R
DATE: 09/13/13
REVISED: 09/13/13
SUBJECT: Loose Windshield-Mounted Rear-View Mirror
INTRODUCTION
Should you receive a customer concern of a loose windshield mounted auto-dimming compass mirror
with HomeLink (with or without HomeLink on BRZ models), the mounting adapter plate should be
checked for proper tightness. The applicable vehicles listed above utilize a mirror mount adaptor
to secure the mirror to the windshield. Due to improper installation, in some cases, the mirror may
loosen over time and begin to rattle. A new Service Kit has been developed to improve retention of
the mirror to the windshield mount. The countersink in the cam plate shown in the photo below has
been eliminated to make installation easier.
PART INFORMATION
A new Service Kit has been released for this type of repair. Part Number H501SSA042 contains all
the mounting hardware necessary to complete the vast majority of these repairs. The kit includes a
newly designed cam plate, spring, and two mounting screws.
Please note that Mirror Mount Adapter PN H501SSA041 (replaces H501SSA040) now includes
this new service kit in the rare event that the Mount Adapter requires replacement or when initially
installing an accessory mirror on the above listed vehicle applications. The new Service Kit
H501SSA042 contents are pictured below.
NOTE: The photo below shows both the new and old style cam plates for reference purposes.
Countersunk
holes
New Style
(NO Countersink)
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles, or
to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how
to do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Bulletin Number: 15-167-13R; Date: 09/13/13
Old Style
Continued...
SUBARU OF AMERICA, INC. IS
“ISO 14001 COMPLIANT”
The international standard for excellence
in Environmental Management Systems.
Please recycle or dispose of automotive
products in a manner that is friendly to our
environment and in accordance with all
local, state and federal laws and regulations.
Page 1
SERVICE PROCEDURE / INFORMATION
Move / adjust the mirror assembly while observing the mirror mount. If the mirror mount moves
and appears to be loose, follow the steps below to remove the mirror mount adaptor and replace the
internal components using Service Kit, part number H501SSA042.
1. Remove the wiring harness cover by sliding it down (away from the headliner) then unclip it from
the mirror mount adapter (base).
1. Remove harness cover by
sliding top portion down.
Unclip harness cover from
mirror mount base.
2. Unplug the wiring harness from the back of the mirror assembly.
3. Loosen the Torx (T-20) screw at the base of the mirror.
4. Remove the mirror assembly by sliding it up and off of the mirror mount adaptor.
4. Slide mirror up off of
mirror mount adaptor.
3. Loosen Torx screw.
2. Unplug wire
harness connector.
Continued...
Bulletin Number: 15-167-13R; Date: 09/13/13
Page 2
5. Remove the two Phillips-head retaining screws holding the mirror mount adaptor plate onto the
windshield mirror mount button. Discard the old screws as replacements are included in the
Service Kit. Do not remove the upper screw as shown in the photo below.
6. Remove and retain mirror
mount adaptor plate.
Do not remove
this screw.
5. Remove and discard
two lower screws.
6. Remove the mirror mount plate exposing the mounting button which is adhered to the windshield
glass, the cam plate and the spring.
7. Slide the old cam plate down and out of the mounting button.
8. Carefully remove the spring from the mounting button with a small flat-blade screwdriver.
Discard the old spring as a replacement is included in the Service Kit.
8. Remove and
discard old spring.
9. Install the new spring into the mounting button.
10. Install the new cam plate adapter under the spring and into the mounting button as shown below.
Cam plate adapter
Cam plate adapter installed
Continued...
Bulletin Number: 15-167-13R; Date: 09/13/13
Page 3
11. Slide the mirror mount adapter back over the mounting button and install the 2 new Phillips-head
mounting screws. Hand-tighten first then torque to 25 - 27 inch-lbs.
12. Reinstall the mirror assembly to the mount adapter then tighten the T-20 Torx mounting screw to
13.3 – 17.7 inch-lbs.
13. Reconnect the wiring harness to the mirror assembly.
14. Reinstall the harness cover and extend it up to meet the front edge of the head liner.
15. Move / adjust the mirror assembly while observing the mirror mount. Confirm any looseness
previously noted has been corrected.
16. In the rare case looseness persists, order and install the H501SSA041 complete Mirror Adapter /
Hardware Kit. NOTE: Do not reuse the spring, cam plate or screws from any prior repair as they
all are one-time use items.
WARRANTY / CLAIM INFORMATION
For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the
following information:
LABOR DESCRIPTION
LABOR
OPERATION #
Auto-Dimming Compass / Mirror, Repair, W/ or
W/O HomeLink
B913-021
Auto-Dimming Compass / Mirror Adapter /
Hardware Kit, Replace
C913-025
Bulletin Number: 15-167-13R; Date: 09/13/13
FAIL
CODE
LABOR
TIME
0.3
XWA-23
0.2
Page 4