10-83-15

ATTENTION:
CLAIMS PERSONNEL q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
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GENERAL MANAGER q
PARTS MANAGER
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q
SERVICE INFORMATION
APPLICABILITY:	2014-16MY Forester with Manual HVAC Systems
NUMBER: 10-83-15
2013-16MY Impreza 2.0L with Manual HVAC Systems
DATE: 11/25/15
2013-16MY Crosstrek with Manual HVAC Systems
SUBJECT:
HVAC Control Panel Removal Precautions
INTRODUCTION
This Service Information bulletin provides precautions to use when removing the HVAC control
panel to prevent damaging the blower fan speed switch. When removing the control panel, if the
fan speed switch wiring harness is pulled taught or becomes stressed, the switch may be damaged.
If the connector (lower) portion of the switch becomes separated from the switch body even slightly
(see Fig. 1 on page 2), the HVAC control panel assembly must be replaced. The switch itself is not
serviceable. NOTE: For 2012MY Impreza, see TSB 10-78-12, dated 4/18/2012.
SERVICE PROCEDURE / INFORMATION
• CAREFULLY remove the center panel following the procedure in the applicable Service
Manual. ALWAYS take proper precautions to protect the face of the panel and the
surrounding trim surfaces from scratching / damage as shown in the photo below.
• DO NOT allow the blower fan switch harness to become stressed or taught.
• While maintaining slack on the blower switch wiring harness, disengage the lock tab by
pressing it in gently and remove the connector from the switch.
• Set the center panel aside in a safe place to protect it while removed from the vehicle.
• Follow the same precautions when reconnecting the blower switch harness. Always avoid
placing any stress or tension on the harness during the panel installation process.
Continued...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Bulletin Number: 10-83-15; Date 11/25/15
SUBARU OF AMERICA, INC. IS
ISO 14001 COMPLIANT
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Page 1
Fig. 1
IMPORTANT: If any of the alignment tabs or the
lower portion of the switch become disengaged
from the body of the switch, the HVAC control panel
assembly must be replaced. DO NOT attempt to
snap it back together as damage to the internal
contacts has most likely already occurred. The
resulting high resistance inside the switch may
cause it to be damaged and become inoperative.
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 10-83-15; Date 11/25/15
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