A87167320423402

Technical Service Bulletin
87 Air conditioning does not blow cold
87 16 73 2042340/2 June 28, 2016. Supersedes Technical Service Bulletin Group 87 number 15-72 dated
October 29, 2015 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q3
2015
All
Not Applicable
Q3
2016
000001 - 006133
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised Required Parts and Tools (Added refrigerant and PAG oil)
1
10/29/2015
Initial publication
• The air conditioning does not cool.
• No DTCs are stored in the heating and air conditioning electronics control module, J255 (address word 08).
Technical Background
The technical diagnosis reveals that there is no
refrigerant in the circuit. The refrigerant hose
that connects the suction side of the
compressor to the condenser is found to be
damaged, as the rubber portion of the hose is
making contact with the compressor pulley
(Figure 1 and Figure 2).
A production issue with the assembly gauge
used during assembly of the hose was
found. This issue caused the hose to be
assembled with an incorrect geometry. As a
result, the lie intended to keep the hose away
from the air conditioning compressor pulley
was compromised.
© 2016 Audi of America, Inc.
Figure 1. Point of hose contact with air conditioning compressor
pulley.
Page 1 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Figure 2. Point of hose contact with air conditioning compressor
pulley – rear view.
Production Solution
The refrigerant hose assembly gauge was corrected in production.
Service
Replace the damaged refrigerant hose and ensure that the natural lie of the hose is away from the air conditioning
compressor pulley. Evacuate and recharge the refrigerant circuit and replace any lost PAG oil that may have been
discharged from the system. Failure to maintain the correct total amount of PAG oil in the circuit will lead to
premature air conditioning compressor failure.
© 2016 Audi of America, Inc.
Page 2 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
• 110 up to 48/50
• G10 for CPO covered vehicles - verify owner
• If vehicle is outside any warranty, this Technical Service Bulletin is informational only.
Service Number:
8743
Damage Code:
0010
Labor Operations:
Refrigerant hose remove+reinstall
8745 1900
160 TU
Refrigerant drain and fill
8703 1700
60 TU
GFF
No allowance
0 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Diagnostic Time:
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2042340/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
© 2016 Audi of America, Inc.
Page 3 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Required Parts and Tools
Part Number
Part Description
Quantity
8U0820721F
Air conditioner hose
1
ZVP000134
Refrigerant R134
535g (19 oz.) (Max)
(Outside Material)
G 052300A2
0.5 (Max)
PAG oil for Denso compressor
Additional Information
All parts and service references provided in this TSB (2042340) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2016 Audi of America, Inc.
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.