PI1090B

Bulletin No.: Pl10908
Date: 15-Jun-2016
Service Bullet,in
Subject:
Wet Carpet/Floor at Driver and/or Passenger Footwell Areas
Models:
2010-2017 Chevrolet Equinox
2010-2017 GMC Terrain
Attention:
This Pl also applies to any of the above models that may be Export from North America vehicles.
This Pl has been revised to add the 2017 Model Year. Please discard P/1090A.
Condition/Concern
Some customers may comment on finding a wet carpet/floor in the driver or passenger footwell area.
This condition may occur due to incomplete or insufficient sealing within the front roof to body side outer panel seams. The condition is most commonly found in
the roof ditch within the first 30.5 cm (12 in) rearward from the windshield glass.
Recommendation/Instructions
Inspect the vehicle for accumulated water or water spotting in the driver and passenger front footwell areas. Reposition the front carpet and inspect for
water/spotting between the carpet and the floorboard.
If evidence of water is found in these locations, inspect the affected side roof ditch for possible voids in the sealer. Inspect for, and correct this leak, following
the repair steps below:
1.
On the side(s) affected, carefully remove the forward portion of the roof ditch molding; enough to access the first 30.5cm (12 in) of the roof ditch. Refer
to Roof Panel Molding Replacement in SI.
2
2.
Inspect for voids/gaps in the seam sealer along the outboard edge of the roof ditch. Examples of this condition are shown in the driver side (1) and
passenger side (2) graphics above.
3.
Clean the affected area and seal all gaps with *Kent Automotive High-Tech™ Clear Seam Sealer, P/N 10200 (5 oz tube), or equivalent. Avoid excess
sealer build up within the ditch while assuring any voids in the factory seal are filled.
4.
Allow the seam sealer to adequately set-up, then water test by placing a water hose mid-roof near the ditch, allowing water to run forward to the A-pillar.
Visually inspect for any water leaks along the inner roof, A-pillar and floor areas.
5.
Once the repair is verified, reinstall the roof ditch molding. Refer to Roof Panel Molding Replacement in SI.
6.
Dry the interior of the vehicle as needed. Refer to Floor Carpet Drying in SI.
* We believe this source and their products to be reliable. There may be additional manufacturers of such products/materials. General Motors does not
endorse, indicate any preference for, or assume any responsibility for the products or material from this firm or for any such items that may be available from
other sources.
Parts Information
Contact Kent Automotive at 1-888-YES-KENT or online at www.kent-automotive.com.
Part Number
Description
P10200
Kent Automotive High-Tech™ Clear Seam
Sealer
Warranty Information
For vehicles repaired under warranty, use:
Labor
Description
Labor Time
Operation
0560032
Body Joint Resealing
Use
Published
Labor
Operation
Time
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer" . They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that
your vehicle will have that condition . See your GM dealer for information on whether your vehicle may benefit from the information .
•
WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION
3

Bulletin No.: PI1090B
Date: 15-Jun-2016
Subject:
Wet Carpet/Floor at Driver and/or Passenger Footwell Areas
Models:
2010-2017 Chevrolet Equinox
2010-2017 GMC Terrain
Attention:
This PI also applies to any of the above models that may be Export from North America vehicles.
This PI has been revised to add the 2017 Model Year. Please discard PI1090A.
Condition/Concern
Some customers may comment on finding a wet carpet/floor in the driver or passenger footwell area.
This condition may occur due to incomplete or insufficient sealing within the front roof to body side outer panel seams. The condition is most commonly found in
the roof ditch within the first 30.5 cm (12 in) rearward from the windshield glass.
Recommendation/Instructions
Inspect the vehicle for accumulated water or water spotting in the driver and passenger front footwell areas. Reposition the front carpet and inspect for
1
water/spotting between the carpet and the floorboard.
If evidence of water is found in these locations, inspect the affected side roof ditch for possible voids in the sealer. Inspect for, and correct this leak, following
the repair steps below:
1.
On the side(s) affected, carefully remove the forward portion of the roof ditch molding; enough to access the first 30.5 cm (12 in) of the roof ditch. Refer
to Roof Panel Molding Replacement in SI.
2
2.
Inspect for voids/gaps in the seam sealer along the outboard edge of the roof ditch. Examples of this condition are shown in the driver side (1) and
passenger side (2) graphics above.
3.
Clean the affected area and seal all gaps with *Kent Automotive High-Tech™ Clear Seam Sealer, P/N 10200 (5 oz tube), or equivalent. Avoid excess
sealer build up within the ditch while assuring any voids in the factory seal are filled.
4.
Allow the seam sealer to adequately set-up, then water test by placing a water hose mid-roof near the ditch, allowing water to run forward to the A-pillar.
Visually inspect for any water leaks along the inner roof, A-pillar and floor areas.
5.
Once the repair is verified, reinstall the roof ditch molding. Refer to Roof Panel Molding Replacement in SI.
6.
Dry the interior of the vehicle as needed. Refer to Floor Carpet Drying in SI.
* We believe this source and their products to be reliable. There may be additional manufacturers of such products/materials. General Motors does not
endorse, indicate any preference for, or assume any responsibility for the products or material from this firm or for any such items that may be available from
other sources.
Parts Information
Contact Kent Automotive at 1-888-YES-KENT or online at www.kent-automotive.com.
Part Number
Description
P10200
Kent Automotive High-Tech™ Clear Seam
Sealer
Warranty Information
For vehicles repaired under warranty, use:
Labor
Operation
Description
Labor Time
0560032
Body Joint Resealing
Use
Published
Labor
Operation
Time
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that
your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.
WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION
3