JTB00511NAS1

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TECHNICAL BULLETIN
JTB00511NAS1
15 AUG 2016
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge,
tools, and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on
some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by
'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an
authorized Jaguar service facility to determine whether this bulletin applies to a specific vehicle.
SECTION: 501-05
Door Pocket Leather Loose Or Wrinkled
AFFECTED VEHICLE RANGE:
XJ Range (X351)
Model Year:
2010 Onwards
VIN:
V00325 Onwards
Assembly
Castle Bromwich
Plant:
MARKETS:
NAS
CONDITION SUMMARY:
Situation: The door pocket leather may be loose or wrinkled.
Cause: This may be caused by moisture in door trim panel.
Action: Should a customer express this concern, follow the Service Instruction below.
PARTS:
No Parts Required
TOOLS:
Refer to Workshop Manual for any required special tools.
WARRANTY:
NOTE: 'XXX' denotes that the color code needs to be added to the part number applicable to the
color of the trim on the vehicle.
NOTE: Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Always refer to TOPIx to obtain the
latest repair time.
NOTE: DDW requires the use of causal part numbers. Labor only claims must show the causal
part number with a quantity of zero.
DESCRIPTION
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
Door Trim Panel - Leather - Heat
Treatment - Single
76.34.18
0.5
34
C2D7121XXX
Door Trim Panel - Leather - Heat
Treatment - Pair
76.34.19
0.8
34
C2D7121XXX
NOTE: Normal Warranty procedures apply.
http://topix.jaguar.jlrext.com/topix/service/document/678547
9/2/2016
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SERVICE INSTRUCTION:
1. Open the door.
2. Check the interior of the vehicle for signs of water and make sure the interior is dry.
3.
NOTE: Make sure the surface of the leather does not get so hot that it cannot be touched by
hand.
NOTE: The leather will change during this procedure.
Using a heat gun set to the lowest setting, apply heat for 2 minutes and 30 seconds to the affected area.
1. Hold the heat gun 8"-10" (200mm-250mm) from the leather.
2. Keep the heat gun moving at all times (side-to-side, up and down, and in a circular motion).
4. Leave the door trim panel leather to cool for 5 minutes.
5.
NOTE: Make sure the surface of the leather does not get so hot that it cannot be touched by
hand.
NOTE: The leather will change during this procedure.
Using a heat gun set to the lowest setting, apply heat for 2 minutes and 30 seconds to the affected area.
1. Hold the heat gun 8"-10" (200mm-250mm) from the leather.
2. Keep the heat gun moving at all times (side-to-side, up and down, and in a circular motion).
6. Leave the door trim panel leather to cool for 4 hours.
7. Visually check the door trim panel leather to see if it is still loose or wrinkled.
• If the door trim panel leather is not loose or wrinkled, go to step 9.
• If the door trim panel leather is still loose or wrinkled, go to step 8.
8. Repeat steps 2 - 7 a maximum of 3 times.
• If the door trim panel leather is still loose or wrinkled after repeating steps 2 - 7 a maximum of 3 times,
door trim panel replacement should be considered.
9. Repeat steps 1 - 7 for the other door trim panel leather if required.
http://topix.jaguar.jlrext.com/topix/service/document/678547
9/2/2016