JTB00343NAS4

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TECHNICAL BULLETIN
JTB00343NAS4
09 SEP 2016
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge,
tools, and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on
some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by
'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an
authorized Jaguar service facility to determine whether this bulletin applies to a specific vehicle.
This reissue replaces all previous versions. Please destroy all previous versions.
Changes are highlighted in gray
SECTION: 501-14
Compact Key Handset - Lower-Level Service Repair
AFFECTED VEHICLE RANGE:
F-TYPE (X152)
Model Year:
VIN:
Assembly
Plant:
XF (X250)
Model Year:
VIN:
Assembly
Plant:
2014 Onwards
K00003 Onwards
Castle Bromwich
2013-2015
S48437-U88785
Castle Bromwich
XJ Range (X351)
Model Year:
2013 Onwards
VIN:
V34340 Onwards
Assembly
Castle Bromwich
Plant:
MARKETS:
NAS
CONDITION SUMMARY:
Situation: The face of the compact key handset may peel away from the handset main body or the handset
case may be bulging.
Cause: This may be caused by the handset manufacturing process.
NOTE: Replace only the affected compact key handset; it is not necessary to replace both
handsets. All customer handsets must match after the conclusion of the repair.
Action: Should the customer express this concern, follow the Service Instruction outlined below.
PARTS:
C2D39384
Compact key kit [gloss finish]
1
C2D39385
Compact key kit [matte finish]
1
TOOLS:
No Tools Required
WARRANTY:
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NOTE: Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Always refer to TOPIx to obtain the
latest repair time.
NOTE: DDW requires the use of causal part numbers. Labor only claims must show the causal
part number with a quantity of zero.
DESCRIPTION
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
Casing - Handset/Compact key - Renew One - F-TYPE
86.52.44
0.1
49
T2R10494
Casing - Handset/Compact key - Renew One - XF, XJ
86.52.44
0.1
49
C2D18085
NOTE: Normal Warranty procedures apply.
SERVICE INSTRUCTION:
NOTE: Replace only the affected compact key handset; it is not necessary to replace both
handsets. All customer handsets must match at the conclusion of the repair.
1. Identify the type of compact key handset currently fitted [gloss finish or matte finish] to the vehicle to
ensure a like-for-like replacement handset is fitted.
NOTE: Refer to SSM71619 [Compact key low level repair, animation of process] to view the
animation file.
2. Remove the chrome cap; place to one side.
3. Remove the key blade.
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4. Using the key blade, remove and discard the
lower case.
5. Remove the battery from the upper case.
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6.
CAUTION: Make sure the Printed
Circuit Board [PCB] is not damaged when
removing the black anti-tamper cover. If
the copper coil antenna is damaged, the
unit will be unserviceable.
Using a suitable tool, cut the fixings of the black
anti-tamper cover and lift away from the Printed
Circuit Board [PCB].
7.
CAUTION: When removing the PCB,
only handle the outer edges of the board.
Remove the PCB; place to one side.
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8. Remove the key ring retainer; place to one side.
9. Remove the silicone seal from the lower case;
place to one side.
• Discard the upper case.
•
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10. Make sure the foam pads are installed in the
lower case as shown.
11. Install the silicone seal to the upper case.
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12. Install the key ring retainer to the upper case:
• Tighten to 1Nm.
13. Make sure the key ring retaining pin is present
in the upper case.
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14.
CAUTION: When installing the PCB,
only handle the outer edges of the board.
NOTE: The PCB and cover are held in
position with the foam pads on the new
upper case.
Install the PCB to the upper case.
15. Install the PCB anti-tamper cover.
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16.
NOTE: Make sure the battery is
installed positive [+] side up.
Install the battery to the upper case.
17. Install the lower case onto the handset.
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18. Install the key blade.
19. Install the chrome cap.
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20. Check the operation of the compact key handset [all functions].
21. Perform steps 2-20 [if necessary] to additional compact key handsets.
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