SSM72933

TOPIx - SSM72933 - Creak or Groan noise from lower steering column
Reference
SSM72933
Models
F-PACE / X761
Title
Creak or Groan noise from lower steering column
Category
Chassis
Last modified
14-Sep-2016 00:00:00
Symptom
303000 Steering/Handling
Content
Issue:
Page 1 of 1
A customer may report a creak / groan noise coming from the lower steering column
area.
Cause:
Currently under investigation - your support with further information about this concern
will assist.
Action:
If this condition is present on the vehicle please raise an ePQR with a photo/video along
with as much of the following as possible:
• Does the noise occur more when engine is hot or cold (under bonnet temperature) or no difference?
• Does the occupant cabin temperature have an effect (HEVAC unit setting?)
• Is noise evident from vehicle start up, or does it take some time to occur?
• Does adjusting the steering column up or down have an effect?
• Does noise only occur at certain steering column rotation speed or amount of
rotation - e.g slow speed/large angle or fast speed/small angle?
• Is noise affected by direction of steering wheel rotation - worse in one direction
(clockwise or anti-clockwise)?
• When lubricant has been applied to eliminate noise - what was the lubricant and
where was it applied?
http://topix.jaguar.jlrext.com/topix/service/archive/683309/index
10/4/2016