SSM72087

TOPIx - SSM72087 - XF/XJ Eco Stop/Start Additional Diagnostics Information
Reference
SSM72087
Models
XF / X250
Page 1 of 2
XJ / X351
Title
XF/XJ Eco Stop/Start Additional Diagnostics Information
Category
Electrical
Last modified
04-Dec-2014 00:00:00
Symptom
203000 Basic Electrical
Attachments
Unique DTC Code.pdf
Content
Issue: A customer may report one of the following symptoms:
1) Battery Charging Warning message or Eco Stop Inhibited message is displayed in the instrument cluster
2) Eco Stop is non-functional over a number of drive cycles
3) The vehicle experiences an un-commanded shutdown after an ECO Stop event and requires an ignition restart.
Cause: Various conditions can lead to the concern, as detailed below
Action: Check the car is in the affected vehicle range (see VIN list per model below)
XF 2013 MY> S61362
3.0 V6 Petrol
5.0 V8 Petrol
5.0 V8 S/C Petrol
XF 2014 MY> U09026
2.0 GTDi I4 Petrol
XJ 2013 MY> V39427
3.0 V6 Petrol
5.0 V8 Petrol
5.0 V8 S/C Petrol
XJ 2014 MY> V58603
2.0 GTDi I4 Petrol
If the vehicle is within one of the VIN ranges above, then follow the instructions below;
ENSURE GATEWAY MODULE SOFTWARE IS UPDATED TO THE LATEST LEVEL BEFORE BEGINNING DTC DIAGNOSIS
1. CAUTION: This procedure requires SDD DVD135.01 and Calibration File 145 loaded or later.
Connect the Jaguar approved battery support unit / power supply.
2. Connect SDD to the vehicle and begin a new diagnostic session, by reading the VIN for the current vehicle and initiating the data
collect sequence.
3. Follow the SDD prompts.
4. Using the Midtronics Device check to see that the main and secondary batteries have a good state of charge and are serviceable.
5. Where no internet access is available.
A). Select the Diagnosis Session Type.
B) Select the Symptoms tab and enter any of the following Symptom(s).
• Powertrain - Engine system - Engine performance - Engine stalls.
C) Select the Recommendations tab.
D) Configure existing module - Gateway module.
6. Cycle ignition. After engine has started listen in the boot of the vehicle for the Dual Battery Fuse Box (DBFB) Self-Test Routine. After
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12/9/2014
TOPIx - SSM72087 - XF/XJ Eco Stop/Start Additional Diagnostics Information
Page 2 of 2
40-60 seconds of the vehicle starting the DBFB will test the two internal contacts on and off. A successful routine will generate 4 cyclic
audible clicks from the DBFB, as the contactors charge and discharge. If 4 audible clicks are not heard then, using SDD, read the DTC’s
logged and refer to the DTC table shown in step 10 and attached as a PDF file to this SSM.
If the battery has been disconnected go to step 7, else go to step 8
7. If battery has been disconnected reset Battery Monitor – Incorrect battery monitor state will cause the alternator to enter a cyclic
continuous charge mode and ECO Stop will not function. Throttle Adaptions will also need to be reset.
8. Conduct a drive cycle to ensure Eco Stop is functioning. Ensure that the seatbelt is on, electrical load on the vehicle is kept to a
minimum and the outside temperature is >5C(41F)
9. If ECO Stop is correctly activated during the drive cycle return the vehicle to the customer, advising of the parameters that can inhibit
the operation of ECO Stop.
10. If ECO Stop does not activate after the drive cycle and a DTC is generated please refer to the information in the DTC table attached,
after ensuring that all wiring and earth points leading into the Dual Battery Module, Dual Battery Fusebox, Secondary Battery and
Gateway module connector are correctly seated and the circuits are complete.
NOTE: In order for Eco Stop to be active a number of criteria need to be fulfilled such as:
Temperature > 5c (41F)
Battery Charge State > 70%
Seatbelt On
Door Closed
Speed before stop >5mph
Sufficient pressure applied to brake pedal during stop
Vehicle electrical loading
Ratings:
Technicians - Please rate this SSM and provide comments so that future communications can be improved.
1 = Poor – Basic information provided – The SSM does not help me resolve the customer concern.
3 = Average – Adequate information provided – The SSM partially helps me resolve the customer concern.
5 = Excellent – All required information provided to resolve the customer concern.
http://topix.jaguar.jlrint.com/topix/service/archive/511702/index
12/9/2014
Unique DTC Code
P0620-00
P065B-16
DTC Description
Generator Control
Circuit
Generator Control
Circuit
Range/Performance
Customer Symptoms What symptom will the
customer typically report when the main fault
condition occurs e.g. "warning lamp on"
Local Help Text Description For 'Standard' or
'Complex' DTCs: Text that shows the suspected
fault area specific to this vehicle
Charging Warning lamp on Stop Start does not work
Check the battery and generator connections for
security Ensure generator drive belt correctly
tensioned Using the manufacturers approved
diagnostic system carry out the guided diagnostic
routine - Special applications/Battery/Power supply
service mode diagnostic (0x2027). Clear the
diagnostic trouble code and retest If the problem
persists, check and install new generator as
required
Charging Warning lamp on Stop Start does not work
Check for diagnostic trouble code P0620-00 or
P065C-01 or P0A1A-87 or P0A3B-68 if logged,
investigate this diagnostic trouble code first Refer to
the battery care manual and verify that the vehicle
battery is fully charged and serviceable before
continuing with further diagnostic tests Check the
battery and generator connections for security Refer
to the electrical circuit diagrams and check the LIN
Bus circuit between the Gateway Module and the
generator for circuit fault
P065B-17
Generator Control
Circuit
Range/Performance
Charging Warning lamp on Stop Start does not work
NOTE: This DTC may be logged due to boost starting
or battery charging Check for diagnostic trouble
code P0620-00 or P065C-01 or P0A1A-87 or P0A3B68 if logged, investigate this diagnostic trouble code
first Check the battery and generator connections
for security Refer to the electrical circuit diagrams
and check the LIN Bus circuit between the Gateway
Module and the generator for circuit fault
P065C-01
Generator
Mechanical
Performance
Charging Warning lamp on Stop Start does not work
Check / reset the generator drive belt tension
P0A1A-87
P0A3B-68
B11DB-49
B11DB-87
Generator Control
Module
Generator Over
Temperature
Battery Monitoring
Module "A"
Battery Monitoring
Module "A"
Charging Warning lamp on Stop Start does not work
Check the battery and generator connections for
security Refer to the electrical circuit diagrams and
check the LIN Bus circuit between the Gateway
Module and the generator for circuit fault. Clear the
diagnostic trouble code and retest If the problem
persists, check and install new generator as
required
Stop Start does not work
Check generator wiring and connectors for evidence
of heat damage Investigate the cause of generator
over temperature event Clear the diagnostic trouble
code and retest
Stop Start does not work
NOTE: Please disconnect primary battery for 60
seconds before continuing (Note Step 7 Above) Clear
the diagnostic trouble code and retest. If the
problem persists, check and install new Battery
Monitoring System Control Module as required
Stop Start does not work
Refer to the electrical circuit diagrams and check the
connection between the Battery Monitoring System
Control Module and the battery Refer to the
electrical circuit diagrams and check the LIN Bus
circuit between the Gateway Module and the
Battery Monitoring System Control Module for
circuit fault. Clear the diagnostic trouble code and
retest If the problem persists, check and install new
Battery Monitoring System Control Module as
required
B13C3-92
Dual Battery
Module - Dual
Battery Fuse Box
Charge warning lamp is illuminated / stop-start is
inhibited / warning messages appear on instrument
cluster / flickering of cluster / dimmed lights during
eco-start
Refer to the electrical circuit diagrams and check the
connection between the Gateway Module and the
Dual Battery Junction Box - Circuit MESS_M - Check
connections are secure and wiring integrity Refer to
the electrical circuit diagrams and check the
connection between the Dual Battery Junction Box
and the Gateway Module - Circuit FET_DIAGNOSTICS
- Check connections are secure and wiring integrity If
no wiring/connector faults are found, check and
install a new Dual Battery Junction Box. Run dual
battery system diagnostic service routine
B13C3-96
Dual Battery
Module - Dual
Battery Fuse Box
Warning messages appear on instrument cluster /
flickering of cluster / dimmed lights during eco-start
Clear the diagnostic trouble code and retest. If fault
persists, check and install a new Dual Battery
Junction Box and run dual battery system diagnostic
service routine
B13C4-87
Dual Battery
Module
Stop Start does not work
Refer to the electrical circuit diagrams and check the
LIN Bus circuit between the Gateway Module and
the Dual Battery Module for circuit fault. Clear the
diagnostic trouble code and retest If the problem
persists, check and install new Dual Battery Module
as required
B13C4-96
Dual Battery
Module
Charge warning lamp is illuminated / stop-start is
inhibited / warning messages appear on instrument
cluster / flickering of cluster / dimmed lights during
eco-start
Clear the diagnostic trouble code and retest. If fault
persists, check and install a new Dual Battery
Junction Box and run dual battery system diagnostic
service routine
B13C5-92
B13D6-49
B13D6-87
Secondary Battery
Battery Monitoring
Module "B"
Battery Monitoring
Module "B"
Warning messages appear on instrument cluster /
flickering of cluster / dimmed lights during eco-start
Refer to the electrical circuit diagrams and check
connections are secure and wiring integrity of
Gateway Module circuit - Circuit MESS_P - Refer to
the electrical circuit diagrams and check connections
are secure and wiring integrity of Dual Battery
Junction Box circuits - Circuit GATEWAY, Circuit
BATT_2 - Refer to the electrical circuit diagrams and
check power and ground connections of second
battery If no wiring/connector faults are found,
check condition of secondary battery and replace as
required. Run secondary battery diagnostic service
routine. Clear the diagnostic trouble code and retest
If fault persists, check and install a new Dual Battery
Module. Clear the diagnostic trouble code and retest
.
Stop Start does not work
NOTE: Please disconnect secondary battery for 60
seconds before continuing Clear the diagnostic
trouble code and retest. If the problem persists,
check and install new Battery Monitoring System
Control Module as required
Stop Start does not work
Refer to the electrical circuit diagrams and check the
LIN Bus circuit between the Gateway Module and
the Battery Monitoring System Control Module for
circuit fault. Clear the diagnostic trouble code and
retest If the problem persists, check and install new
Battery Monitoring System Control Module as
required
B1402-96
Dual Battery Fuse
Box - Contactor 1
Charge warning lamp is illuminated / stop-start is
inhibited / warning messages appear on instrument
cluster / flickering of cluster / dimmed lights during
eco-start
Check to ensure that the main power cables from
rear breakthrough studs to the studs located in the
inner front right hand wing have been connected
correctly and that the generator and starter cables
have not been transposed. Refer to the electrical
circuit diagrams and check the contactor 1 control
circuit between the Dual Battery Module and the
Dual Battery Junction Box - Circuit
CONTACTOR_1_CTRL, Circuit GND - Check
connections are secure and wiring integrity Refer to
the electrical circuit diagrams and check the Dual
Battery Junction Box circuits - Circuit
FET_DIAGNOSTICS, Circuit GND , main battery to
body earth strap. Check connections are secure and
wiring integrity If no wiring/connector faults are
found, check and install a new Dual Battery Module.
Run dual battery system diagnostic service routine.
Clear the diagnostic trouble code and retest If fault
persists, check and install a new Dual Battery
Junction Box. Run dual battery system diagnostic
service routine
B1403-96
B1412-01
B1412-87
Dual Battery Fuse
Box - Contactor 2
Quiescent Relay
Box
Quiescent Relay
Box
Charge warning lamp is illuminated / stop-start is
inhibited / warning messages appear on instrument
cluster / flickering of cluster / dimmed lights during
eco-start
Refer to the electrical circuit diagrams and check the
contactor 2 control circuit between the Dual Battery
Module and the Dual Battery Junction Box - Circuit
CONTACTOR_2_CTRL, Circuit GND, main battery to
earth strap for positive location of main battery
earth to body - Check connections are secure and
wiring integrity Refer to the electrical circuit
diagrams and check the Dual Battery Junction Box
circuits - Circuit BATT_2, Circuit GATEWAY, Circuit
GND - Check connections are secure and wiring
integrity If no wiring/connector faults are found,
check and install a new Dual Battery Module. Run
dual battery system diagnostic service routine. Clear
the diagnostic trouble code and retest If fault
persists, check and install a new Dual Battery
Junction Box. Run dual battery system diagnostic
service routine
Possible loss of power to module groups in
Infotainment and HVAC
Refer to the electrical circuit diagrams and check the
circuit between the Auxiliary Junction Box and the
Quiescent Relay Box for circuit fault. Clear the
diagnostic trouble code and retest Refer to the
electrical circuit diagrams and check the circuit
between the Gateway Module and the Quiescent
Relay Box for circuit fault. Clear the diagnostic
trouble code and retest If fault persists, check and
install new Quiescent Relay Box
Possible loss of power to module groups in
Infotainment and HVAC
Refer to the electrical circuit diagrams and check the
LIN Bus circuit between the Gateway Module and
the Quiescent Relay Box for circuit fault. Clear the
diagnostic trouble code and retest If fault persists,
check and install new Quiescent Relay Box
B1412-96
Quiescent Relay
Box
Possible loss of power to module groups in
Infotainment and HVAC
Using the manufacturers approved diagnostic
system carry out the guided diagnostic routine Special applications/Battery/Quiescent relay box
internal check diagnostic (0x2054). Clear the
diagnostic trouble code and retest If fault persists,
check and install new Quiescent Relay Box
U0001-88
High Speed CAN
Communication Bus
Stop Start does not work
Using the manufacturer approved diagnostic system,
complete a CAN network integrity test
U0010-88
Medium Speed CAN
Communication Bus
Stop Start does not work
Using the manufacturer approved diagnostic system,
complete a CAN network integrity test
Stop Start does not work
Clear the diagnostic trouble code and retest. Refer
to the electrical circuit diagrams and check the
power and ground connections to the Gateway
Module. Using the manufacturer approved
diagnostic system, complete a CAN network integrity
test. Clear the diagnostic trouble code and retest If
fault persists, check and install a new Gateway
Module as required
Stop Start does not work
Clear the diagnostic trouble code and retest. Refer
to the electrical circuit diagrams and check the
power and ground connections to the Gateway
Module. Using the manufacturer approved
diagnostic system, complete a CAN network integrity
test. Clear the diagnostic trouble code and retest If
fault persists, check and install a new Gateway
Module as required
U0300-46
U1A14-00
Internal Control
Module Software
Incompatibility
CAN Initialisation
Failure
U2100-00
U3000-04
Initial Configuration
Not Complete
Control Module
Stop Start does not work
Re-configure the central junction box using the
manufacturer approved diagnostic system. Clear the
diagnostic trouble code and retest Refer to the
electrical circuit diagrams and check the power and
ground connections to the central junction box and
the Gateway Module Using the manufacturer
approved diagnostic system, complete a CAN
network integrity test. Refer to the electrical circuit
diagrams and check the CAN network between the
central junction box and Gateway Module. Clear the
diagnostic trouble code and retest If fault persists,
check and install a new central junction box as
required
Charge warning lamp is illuminated or fault message is
displayed on instrument cluster. Stop-start is
inhibited. May see flicker on cluster or dimmed lights
during eco-starts
NOTE: Check vehicle primary battery service history
to confirm if battery was removed and re-fitted. If so
return to step 6 above. Re-configure the Gateway
Module using the manufacturer approved diagnostic
system. Clear the diagnostic trouble code and retest
If fault persists, check and install a new Gateway
Module as required