JTB00500NAS1

Service Bulletin Details

Public Details for: JTB00500NAS1

Situation: only on vehicles with front seats equipped with both massage and front cushion extension functions, a 'click' noise may be heard when raising / lowering the right front seat cushion.


- 2017 - 2016 -

Models from 2017
2017 JAGUAR XJ
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TECHNICAL BULLETIN
JTB00500NAS1
21 JUN 2016
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and
equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you
are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Jaguar service facility to
determine whether this bulletin applies to a specific vehicle.
SECTION: 501-10
'Click' Noise From Front Right Seat Cushion
AFFECTED VEHICLE RANGE:
XJ Range (X351)
Model Year:
2016 Onwards
VIN:
V90866 Onwards
Assembly Plant: Castle Bromwich
MARKETS:
NAS
CONDITION SUMMARY:
Situation: Only on vehicles with front seats equipped with both massage and front cushion extension functions, a
'click' noise may be heard when raising / lowering the right front seat cushion.
Cause: This may be caused by a clash between massage pump and the fore / aft motor connector.
Action: Should a customer express this concern, follow the Service Instruction below.
PARTS:
No Parts Required
TOOLS:
Refer to Workshop Manual for any required special tools.
WARRANTY:
NOTE: Repair procedures are under constant review, and therefore times are subject to change; those
quoted here must be taken as guidance only. Always refer to TOPIx to obtain the latest repair time.
NOTE: DDW requires the use of causal part numbers. Labor only claims must show the causal part
number with a quantity of zero.
DESCRIPTION
SRO
TIME (HOURS)
CONDITION CODE
CAUSAL PART
Front Seat Track Motor - Adjust
76.71.62
0.4
41
C2D26718
NOTE: Normal Warranty procedures apply.
SERVICE INSTRUCTION:
1. Remove the front right seat track motor (see TOPIx Workshop Manual section 501-10: Seating).
2. Remove the seat track motor from the seat track motor bracket.
http://topix.jaguar.jlrext.com/topix/service/document/664025
6/30/2016
Page 2 of 3
3.
NOTE: The orientation of the front seat track motor to the bracket must be installed as shown (✓
✓).
Install the seat track motor to the seat track motor bracket as shown (✓
✓).
• Torque: 1.7Nm +/- 0.2Nm
http://topix.jaguar.jlrext.com/topix/service/document/664025
6/30/2016
Page 3 of 3
4. Install the front right seat track motor (see TOPIx Workshop Manual section 501-10: Seating).
http://topix.jaguar.jlrext.com/topix/service/document/664025
6/30/2016


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