FRONTWIPERSYSTEM

FRONT WIPER SYSTEM WORKSHEET:
2007 & 2011 Outlander, 2011 & 2013-15 Outlander Sport
I
l oate: January 25, 2017
1) Vehicle Information.
Model / Year
Outlander Sport / 2011
VIN
JA4AP4AUXt1 llll ff 1-l llll ff
Mileage
37,257
Date Sold
March 14, 2011
Take a picture of the VIN label on the B pillar.
EXAMPLE PHOTO
2) Check the service history of the vehicle and v
system. ONLY vehicles with no prior wiper sy
Confirm proper operation of the front w
there
m
airs
RIO to
been NO repairs made to the wiper
eligible for this study.
tinuing with this worksheet.
3) If the vehicle is 2011 - 2015 Outlander Sp /RV
ok up the VIN on the Warranty Superscreen
to verify whether this vehicle is i volved in S 16-010, Windshield Wiper Motor- Safety Recall
Campaign.
NOTE: Completing this proced
Check the appropriate
x below
f SR 16-010
4) Inspect f
a) Take a pi
Is complete SR-16-010.
en continue with this procedure.
7
Part of SR-16-010
Not pa
wi
D
ps b ween the Deck Garnish and glass.
e of the whole Deck Garnish.
EXAMPLE PHOTO
1
b) Take a picture of the Deck Garn ish End (Driver side).
Divide the picture in 3 parts as shown below: Outside, Center, Inside.
c) Measure gap between Deck Garnish and G s
below.
10 cm intervals, starting at "G," as shown
EXAMPLE of
Measuring Method
Measuring Points (7 points)
Check the appropriate boxes below based on your measurements.
Measuring point
A
B
C
D
E
F
G
Omm - 0.5 mm
t/ t/
D
D
D
D
t/
0.5 mm - 1.5 mm
D
D
t/ D
t/
t/ D
1.5 mm or more
D
D
D
t/ D
2
D
D
d) If there is a big gap (1.5 mm or more), take a picture and record the position of each one by
writing with permanent marker on the Deck Garnish.
Measure Gap
EXAMPLE OF RECORDING
POSITION OF BIG GAP
_D_e_c_k_G-am-ish____)_ __
+___ _
_ W_in_ds_h_ie_ld_ _ __.!
t
5) Remove the Deck Garnish and take a pi ure o he
er Motor and Linkage.
NOTE: Be sure to take the following p
e E RE leaning any components.
6) Verify that th
box below.
per Motor electrical connector is fully seated and locked. Check the appropriate
3
7) Remove the connector, then remove the Wiper Motor and Linkage.
a) Take a picture of the Deck, including bottom edge of Glass (both RH and LH sides).
EXAMPLE PHOTO
EXAMPLE PHOTO
RH Side
NOTE: If there is a lot of debris or dust in the Deck, take the picture
r cleani g
If there is evidence of water collected in the Deck, be sure to include in
pie e
(for example, showing corrosion on the Deck panel).
b) Inspect and take pictures of the drain outlets in the Deck (
RH Side
8) Inspect and take pictu
If a hook is broken or t
RH and LH sides).
LH Side
of the P
pad is p
and Hooks on Deck Garnish (driver side).
ng off, take a picture(s) showing all areas of any damage.
PHOTO
EXAMPLE PHOTO
(of Pad Peeling Off)
4
9) Inspect and take a picture of the connector on body side.
a) Inspect connector terminals for corrosion , then check appropriate box below.
D
Corrosion
No Corrosion
b) If terminals show corrosion , include a picture of the corrosion , then call Techline and open a
Techline case.
10) Inspect and take pictures of Rubber Boot (bo
e
and lip
EXAMPLE PHOTO
Boot End
Boot Lip
5
a) Inspect for damage to the boots, then check appropriate box below .
Damage
No Damage
D
b) If Rubber Boot is damaged, include picture of damaged boot.
EXAMPLE PHOTO {Damaged Boot)
NOTE: If a gap exists in the damaged boot, water
ente
ide the boot.
11) Cleaning.
If there is dust or debris on the edge of the
ss, c ean before assembly of Deck Garnish .
Dust on Glass Edge
6
12) Replace Wiper Motor and Linkage and Deck Garnish (LH and RH) with new parts following
Service Manual procedures. Be sure to transfer original hood weatherstrip onto the new parts.
Outlander (2007 / 2011)
PART NUMBER
8250A809
8251A031
MF243623
7405A435
7405A436
MR777365
PART DESCRIPTION
Motor Assy, Windshield Wiper
Link Assy, Windshield Wiper
Bolt, Washer Assembled, 6x14
Garnish Assy, Fr Deck, LH
Garnish Assy, Fr Deck, RH
Clip, Air Inlet Grille
Outlander Sport (2011, 2013-15)
PART NUMBER
Motor Assy, Windshield Wiper*
Link Assy, Windshield Wiper
Bolt, Washer Assembled, 6x14
Garnish Assy, Fr Deck, LH
Garnish Assy, Fr Deck, RH
Clip, Air Inlet Grille
P
LE
MW400223 (SR-16-010)
8251A058
MF243623
7405A435
7405A436
MR777365
PART DESCRIPTION
*NOTE: If vehicle is also part of SR-16-010, replace wi
instead of P/N 8250A809.
E
X
A
M
13) Reinstall wiper arm and blade assembly as shown.
7
otor
MW400223
14) Package all old parts together, preferably in one large box, for shipment to MMNA.
NOTE: If a larger box is not available, 2 boxes securely taped together is acceptable.
Use adequate protective packing material (see below for example of this method).
Ship old parts to:
Mitsubishi Motors North America, Inc.
6400 Katella Avenue
Cypress, CA 90630
Attention: Product Support
Include in the shipment:
a) A printed copy of this completed file (with all information filled in).
b) A printed copy of the Repair Order.
NOTE: Be sure to send the entire Wiper Motor and Linkage a
EXAMPLE of Packaging Multiple Boxes
(ONLY if one larqer box is not
er
bly.
Parts Shipment
ble)
15) Upload
o PR
a) Save a
nic copy of this completed file, naming it with your dealer code, and the last
8 digits of e vehicle's VIN .
b) Upload this electronic copy, and all the photos, to the PRC.
8
WARRANTY INFORMATION
Use the following labor operation codes as detailed below.
Outlander, Outlander Sport (Not part of SR-16-010)
Submit as a normal Warranty claim:
Labor Operation Code
Description
5181PS01
Replace Windshield Wiper Motor,
Deck Garnish (LH & RH), and
Wiper Link Assembly
Time Allowance*
1.0 hrs
Outlander Sport: Part of SR-16-010
P
LE
If vehicle is involved in Safety Recall SR-16-010, the Campaign Operation Co from SR-16-010
PLUS the Labor Operation Code below must BOTH be entered after comp ng th Worksheet.
Follow instructions in Recall bulletin SR-16-010, Recall Claim Information sec
Campaign Operation Code.
Submit as a normal Warranty claim:
Model Year
Labor Operation Code
2011,
2013-15
5181PS02
Submit as a Recall claim:
Descript
Campaign Operation Code
2011
2013-15
C1611Z01 (follow SR-16
)
C1612Z01 (follow SR-16-01
D
and
es
tion
an
Garn
(LH
iper Link
Windshield Wiper
ading files and photos to PRC.
E
X
* Time includes packaging old pa
pla
or
9
r the proper
Time Allowance*
Repl
&R
Ass
A
M
Model Year
to e
0.4 hrs
Time Allowance*
0.6
0.6
CHECK LIST
Check the boxes below to verify all steps have been performed in this worksheet.
STEP
PROCEDURE
DONE?
1
Vehicle information
2
Confirm wiper operation
3
Check if vehicle involved in SR-16-010
4
Inspect for gaps between Deck Garnish and glass
4a
Picture of whole Deck Garnish
4b
Pictures of 3 parts of Driver Side Deck Garnish
4c
Measure gap at intervals, (A through G), check boxes by
4d
Take picture(s) of big gaps (1.5 mm and over), if applicable
')
/
5
Remove Deck Garnish, take picture of W iper Motor & Linkage
6
Confirm W iper Motor connector positive connection
7
Remove connector and Wiper Motor & Linkage
7a
Picture of Deck (RH and LH) (include debris/d
7b
Inspect, take pictures of drain outlets in Deck (
tan
/ -)
'' "
corro
"
;/
"
/
~v
/
n, if applicable)
d LH)
9a
Inspect, take pictures of Pad & Hooks
incl. damage
kGa
(RH and LH)
~
"/
Inspect Connector
'- ' '
Inspect for corrosion, take picture
eek
for Corrosion/No Corrosion
9b
If Connector has corrosi
10
Inspect, take pictures o
10a
Check box for B ot Dama
10b
If Boot is damag
11
Clean edg
12
Repl
13
R nstal wiper ar
14
p
14a
lnclu
14b
Include printed copy of Repair Order
15
Upload all files to PRC
15a
Save electronic copy of this file
15b
Upload electronic copy and all photos to PRC
16
Warranty Information: Enter correct codes, includ ing SR-16-010, if applicable
8
9
'
take pictu
t (end and lip)
ubb
take pi
open Techline case
Damage
e
assembly of Deck Garnish)
e parts (N
ge old
different wiper motor for SR-16-0 10 vehicles)
and blade assembly
rts, ship to MMNA
ted copy of completed Worksheet
10
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