09-007-15-3011

Service Bulletin Details

Public Details for: 09-007-15-3011

Some vehicles may have the blind spot monitoring (bsm) off indicator light flashing and dtc U3000:54 stored in memory. The concern is caused by inadequate bsm control module control logic. The bsm control module software has been updated to


- 2015 - 2014 - 2013 -

Models from 2013
2013 MAZDA CX-9
Service Bulletin
Mazda North American Operations
Irvine, CA 92618-2922
© 2015 Mazda Motor of America, Inc.
Subject:
Bulletin No:
09-007/15
Last Issued:
02/13/2015
BSM OFF INDICATOR LIGHT FLASHING WITH DTC U3000:54
MULTI MODEL - BSM OFF INDICATOR LIGHT FLASHING WITH DTC U3000:54
BULLETIN NOTE
• This bulletin supersedes the previous bulletin 09-037/14, issued on 09/08/2014 and 10/23/2014. The
REPAIR PROCEDURE, PART(S) and WARRANTY INFORMATION has been revised.
• Changes are noted below in Red beside the change bar.
APPLICABLE MODEL(S)/VINS
2014-2015 Mazda3 Japan built vehicles (equipped with BSM) with VINs between JM1BM******100001 and
227916 (produced before August 7, 2014)
2014 Mazda3 Mexico built vehicles (equipped with BSM) with VINs between 3MZBM******100001 and 210564
(produced before May 23, 2014)
2014-2015 Mazda6 vehicles (equipped with BSM) with VINs between JM1GJ******100001 and 202992 (produced before Aug. 7, 2014)
2013-2014 CX-9 vehicles (equipped with BSM) with VINs between JM3TB******425232 and 445920 (produced
from Aug. 1, 2013 to July 3, 2014)
DESCRIPTION
Some vehicles may have the Blind Spot Monitoring (BSM) OFF indicator light flashing and DTC U3000:54
stored in memory.
DTC
Description
U3000:54
Radar performance malfunction (BSM control module detected malfunction in misalignment)
The concern is caused by inadequate BSM control module control logic. The BSM control module software has
been updated to eliminate this concern.
Customers having this concern should have their vehicle repaired using the following repair procedure.
Page 1 of 3
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
Bulletin No: 09-007/15
Last Issued: 02/13/2015
© 2015 Mazda Motor of America, Inc.
REPAIR PROCEDURE
1. Verify the customer concern of the (BSM) OFF indicator light flashing in the instrument cluster and that DTC
U3000:54 is stored in memory.
2. Visually inspect the rear bumper surface for excessive dirt, scratches, deformities or foreign material
attached to the bumper. These can all affect the BSM from operating properly.
- If the rear bumper surface has any of the above, clean or repair the bumper surface, then re-test the BSM
system.
- If the rear bumper surface is clean and in normal condition, proceed to step 3.
NOTE:
Even a minor impact to the bumper can cause a misalignment of the BSM, which may also
cause DTC U3000:54 to be stored in memory. However, this is not covered under warranty.
Re-align the module and re-test the BSM.
3. Replace both side BSM control modules with modified parts according to the instructions on MS3 online or
the Workshop Manual (section 09-22).
• Mazda3: BLIND SPOT MONITORING (BSM) CONTROL MODULE REMOVAL/INSTALLATION
• Mazda6: BLIND SPOT MONITORING (BSM) CONTROL MODULE REMOVAL/INSTALLATION
• CX-9: BLIND SPOT MONITORING (BSM) CONTROL MODULE REMOVAL/INSTALLATION
4. Perform the blind spot monitoring (BSM) radar test according to the instructions on MS3 online or the Workshop Manual (section 09-22).
• Mazda3: BLIND SPOT MONITORING (BSM) RADAR TEST
• Mazda6: BLIND SPOT MONITORING (BSM) RADAR TEST
• CX-9: BLIND SPOT MONITORING (BSM) RADAR TEST
NOTE: When performing the blind spot monitoring radar test according to the instructions on the M-MDS
screen, be sure to follow the Caution below, otherwise, the test could fail.
CAUTION: When the M-MDS instructs you to start the engine, wait at least five (5) seconds before pressing the check mark. If the test fails for any reason, turn the ignition off, wait for at least three (3)
seconds, then repeat the test from the beginning.
5. Verify the repair.
Page 2 of 3
Bulletin No: 09-007/15
Last Issued: 02/13/2015
© 2015 Mazda Motor of America, Inc.
PART(S) INFORMATION
Part Number
Description
Qty.
Notes
GJR9-67-Y30F
BSM control module
2
Mazda3 / Mazda6
TK21-67-Y30E
BSM control module
2
CX-9
WARRANTY INFORMATION
NOTE:
•
•
•
This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
This repair will be covered under Mazda’s New Vehicle Limited Warranty term.
Additional diagnostic time cannot be claimed for this repair.
Model
Mazda3 / Mazda6
CX-9
Warranty Type
A
A
Symptom Code
64
64
Damage Code
9W
9W
GJR9-67-Y30F
TK21-67-Y30E
2
2
XXK7SXRX / 0.8 Hrs.
XXK7SXRX / 0.9 Hrs.
Part Number Main Cause
Quantity
Operation Number / Labor Hours:
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