TSB-16-54-001

Page 1 of 17
MITSUBISHI
MOTORS
Technical Service Bulletin
SUBJECT:
FUSE HANDS FREE LINK SYSTEM: UNSTABLE
BLUETOOTH® CONNECTION
CIRCULATE TO:
l[JGENERALMANAGER
[ X] SERVICE ADVISOR
I[X l SERVICE MANAGER
No:
TSB-16-54-001
DATE:
January, 2016
MODEL:
I[X l PARTS MANAGER
See below
I[X l TECHNICIAN
I[X l WARRANTY PROCESSOR I[X l SALES MANAGER
PURPOSE
Some customers may report that the connection between the FUSE Hands Free Link System (also called
Hands Free Module/ HFM) and iPhone is unstable, repeatedly connecting and disconnecting from the
vehicle's Bluetooth when the iPhone's Wi-Fi is enabled. The condition does not occur when Wi-Fi is turned
off.
During normal operation, the HFM sends signals searching for available devices to connect with via
Bluetooth. Once it finds a device, the HFM establishes a connection.
If the device is an iPhone/iPod/iPad, and a Wi-Fi connection is in operation, the HFM sees the device as
not available and ends the connection. After disconnecting, the HFM searches for available devices again,
and reconnects.
This TSB instructs the dealer to update the HFM software to improve the Bluetooth connection with
iPhone/iPod/iPad when the device is connected to Wi-Fi.
The new HFM software also improves the following conditions when using a USB cable connection:
•
Music title is not displayed when playing music with iPhone/iPod/iPad via USB connection
•
Music repeatedly stops playing after one song is completed when playing music with
iPhone/iPod/iPad via Bluetooth
•
If Fast-Forward is pressed while using the Repeat function, the music stops at the end of the song,
and the Fast-Forward search is discontinued
NOTE:
•
The new HFM software includes the latest database of music titles provided by Gracenote.
•
With this update, music cannot be played with a USB connection if the Apple device iOS is version
4.0 or earlier.
AFFECTED VEHICLES
The following models equipped with FUSE Hands Free Link System and USB terminal
•
•
•
•
•
2012-2016 i-MiEV
2011-2015 Lancer
2011-2015 Lancer Ralliart
2011 -2014 Lancer Sportback
2011 Lancer Sportback Ralliart
•
•
•
•
2011-2015
2014-2015
2010-2016
2011-2016
Lancer Evolution
Mirage (ES, Non-Navi)
Outlander
Outlander Sport/RVR
ADDITIONAL INFORMATION
I !! IMPORTANT!! I
Updating the software will cause the following to be erased from the HFM. You MUST notify
the customer of this before updating.
•
Phonebook entry data
•
Pairing data
•
Voice training data
Coovriaht 2016 Mitsubishi Motors North America Inc.
Continued
The information contained in this bulletin is subject to change. For the latest version of this document, go to the Mitsubishi Dealer Link,
(4329)
MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).
Page 2 of 17
TSB-16-54-001
PROCEDURE
Check the Current Software Version
1.
Wait at least 1 minute after starting the engine, then
perform steps a - c within 1O seconds.
a.
Press and hold the "hang-up" key ( 'El' ) on the
steering wheel for 2 seconds or longer, then
release (within 1 second).
b.
Repeat step 1a.
c.
Press and release 'El' for less than 1 second.
Voice guidance will announce the software version
number.
For example: If the software version is 11.0.0,
voice guidance announces "1," "1," "0," "0."
NOTE: If no response is heard, repeat steps a - c.
It is not necessary to restart the engine.
If the software version is 9.0.0 or earlier, there will be no response.
For models with MMCS and Display Radio, it may be necessary to go to the Service Mode option to
check the current version. Refer to the MMCS Navigation section later in this TSB for instructions.
2.
Verify that the software version is 18.00.000 or earlier.
= 18.00.000 or earlier. Proceed with the procedure in this TSB.
Software version = 19.00.000. Software is already updated.
•
NG: Software version
•
OK:
Special Equipment
The update procedure for all audio types requires a dedicated USB flash drive (a.k.a. thumb drive)
formatted to FAT 32.
1 Gb (or larger) USB
Flash Drive
A USB version 2.0 Flash drive (thumb drive) with a
minimum capacity of 1 Gb, formatted to FAT32 is required
for this procedure. Formatting to FAT32 will erase all data
from the flash drive. The flash drive must have no other files
or folders saved to it.
Dealers must obtain a 2.0 flash drive locally. It should be
dedicated to this procedure and be kept in a safe place to
use when customers ask about any of the conditions
_ _ _ _ _ _ _ _ _ _ _ _ _ _ ____, mentioned in the PURPOSE section on page 1.
NOTE: Always use a flash drive from a known manufacturer. Some novelty and other lower quality flash
drives may not function correctly for this procedure, even though formatted to FAT32. If you are unable
to have the flash drive begin or complete the process, try a flash drive from a different manufacturer.
Page 3 of 17
TSB-16-54-001
A. Download Update File from MDL
If you have a USB 2.0 flash drive with a previously downloaded "update.package" file saved to it, proceed
directly to "Update the FUSE Hands Free Link System" on page 8.
The software update file CANNOT be downloaded using the MDL access on your MEDIC.
Downloading the file must be performed on a non-MEDIC PC.
I !! IMPORTANT!! I
Dealers must NOT provide software updates or instructions directly to customers.
1.
On your PC desktop, create a new folder and title it
"FUSE Update."
2.
Open a web browser and access the MDL.
a.
·--·....
,.,..,
·--c-1-....
. __
•n_,_,~..,
• (
-- -
From the MDL Main Page, choose "service" - >
"service tech resources."
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,
·.-..
-
I
J
-..
1
-
1 , --.. . 1 _ , ,
=-~· == I ::;;" 1-- 1-- 1--
3.
In the LH column, click on "FUSE Update."
7'".::::==-c.A--..... ,.... ._. __ ..,.... ___ _
1~:;,:;_;!:;:.:.~---... . ---r.,:;'.,'"""~~':":;'"'---,- -l!t,t,l• -~....-- ...........
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-
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,_.,..,_,.,...., .... linnwlMl.., ~ N f •.
'
,.,....,,..._:,.. ..... ,_~"'cklun;tw"'
__j 4.
Click on the "DOWNLOAD" button.
Page 4 of 17
TSB-16-54-001
5.
When the "File Download" window appears, click
"Save."
NOTE: A download progress window will appear. Do not
click on the "Cancel" button.
The download progress window will close when the
download is complete.
6. A "Save As" window will appear.
7.
In the window, navigate to your new folder (e.g.,
"desktop\fuse update") and click to select it.
8.
Click "Save" in the window.
NOTE: Keep a copy of the "update.zip" and
"update.package" files on your PC in case your USB flash
drive is lost or damaged.
9.
A progress screen will appear. Depending upon your
connection, it can take several minutes to download
the file.
10. When advised "Download Complete," click the "Open
Folder" button.
Page 5 of 17
TSB-16-54-001
11. There are two ways to unzip the update file, depending
on your Windows version and the program used to
unzip the file.
·-. ......
&, ........ ill
""-~-~~. . ~~--:..
'-1':::
~
"-"..-•-.i1lll
- ·- •- 1- 1-
a.
Right click on the file, select Winzip from the menu
and select "Extract to here." This will unzip the file
and place it in this folder.
-,.._-~----· -1.-==---~
1-- :-:-. . .
1111-----.
...._
~--
-·-~---
--
If you have WINZIP loaded on your PC:
Proceed to "B. Transfer File to USB Flash Drive."
.
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.
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:::: =·~''"'" :~:·: :
• <>
ol Q ........ ~ ..
Follow the on-screen instructions to select the
"FUSE update" folder you created earlier and
extract the files to the new folder.
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O.f ·p•=""'"V ?f,i:,,:i:oo, ~,,-;, ~
•a
I"'°" ··-- ·
If you do not have WINZIP loaded on your PC:
Right click on the file and select "extract all."
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ii !I M,Gm
b.
I
- ~ l B.HW
1
7/l:'IRJX l 1[(,211,1,l
1 -
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12. You now have both the "update.zip" and the
"update.package" files saved on your PC.
Page 6 of 17
TSB-16-54-001
I&
CAUTION
This procedure includes steps to determine the USB flash drive file format and reformat it to FAT32
if necessary. If you must reformat your USB flash drive MAKE SURE YOU DO NOT REFORMAT
YOUR HARD DRIVE. On newer PCs, the C:\ drive usually contains the PC's operating system and
the D:\ drive is usually the factory image backup. If you mistakenly select either of these drives,
it will be reformatted and all data on that drive will be erased.
~ - - . B. Transfer File to a USB Flash Drive
1.
Check your USB flash drive's format.
a.
Connect your flash drive to a USB port on your PC.
NOTE: Your connection point may be different than
shown. Refer to your PC's user's manual or contact the
manufacturer for USB port location(s).
b.
Depending on your Windows version, a window
may display with options. Select the option to
"Open folder to view files."
If you do not see the option window, open
Windows Explorer. Right click on the "Start"
button at the lower left corner of your screen.
Depending upon your Windows version, click
"Explore" or "Open Windows Explorer."
,_
~
Computer
~
A new window opens. Locate your flash drive
(e.g., Removable Disk (F:) in the left hand column.
d.
Right-click on the drive and a menu will appear.
Click "Properties" at the bottom of the menu.
e.
The "Properties" window (shown) opens. Select
the "General" tab at the top of the window.
General
New fo lder
Dab~ mo dified
"'
liii Removab le Disk (F:}
c.
Removable Disk (F:)
,,,,..,
,-,,,,..~
Filesystem:
FAT32.
.
Used;pace :
•
Ft-~ ~
Capacity:
:
~
.01(!)
33,602,617,3+4 byte:;
31.2 GB
3.J, 502,633,nB byte:;
31.2GB
(1) If your flash drive is NOT formatted to FAT32,
proceed to step 2 on page 7 for formatting
instructions.
(2) If your flash drive is formatted to FAT32,
reformatting is not necessary. Proceed to step
3 on the next page.
Page 7 of 17
TSB-16-54-001
2.
Format the flash drive to FAT32 as follows:
a.
In the left column of the Windows Explorer page,
right-click your USB drive (i.e., "Removable drive")
in the left hand column.
b.
From the list, select "Format."
"Format" will appear.
c.
Confirm you have selected your removable
flash drive.
: .....
::::i ·-_,_i,-~
",t"li:at j
~........,_
'!a'~
. , __ _
'ltlO<-
~-.._.,,
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I&
A window for
CAUTION
Formatting erases all data from the selected drive. Make sure you select your USB Flash drive.
IF YOU SELECT YOUR HARD DRIVE (i.e. Local Disk [D:]), IT WILL BE ERASED AND
REFORMATTED. MAKE SURE YOU DO NOT SELECT YOUR LOCAL HARD DRIVE!!
d.
Select "FAT32" in the list for "File system," and
press the "Execute" button.
NOTE: Formatting the USB flash drive will take several
minutes.
,.,.,_
~--11. i..r.1-°".,.
_.__..,.i:...,,...
9 ~ ~f.J-
3.
Open the source (FUSE update) folder, click and hold
the "update.package" file and drag it to the USB flash
drive .
4.
When the transfer is complete, click the "Safely
Remove Hardware" icon from the system tray at the
bottom right of your computer screen. Remove the
USB flash drive from your PC when advised it is safe
to do so.
'it,t:"""' ,r,~
(»
~ ~f.'._..,.CU
.,
"Drag & drop" the
"udate.package" file
1 only. Do not transfer the
"update.zip" file.
,,_~,,-,
Disk [D:)
~
vableD is.k (F:)
a (\\fi l~hql) [I:}
(\\fi l~hq}.) (J:)
ERVER(\\ hq-ca ~ )(S:}
ica l Tra ir1 ir19Gro up (\\Hq-11~appl
~{\\FILEHQ1) (X:)
RHEESi(\\ FILEHQ3} (Z;}
items
Safe to remove
hardware.
1.
Page 8 of 17
TSB-16-54-001
C. Update the FUSE Hands Free Link System
I !! IMPORTANT!!
This TSB provides three (3) separate procedures. One for MMCS Navigation, one for Display Audio,
and one for single CD radios. Please make sure you use the correct procedure.
Click the link to be taken to the software update procedure for your audio system:
MMCS
Navigation
Single CD
Audio
SOFTWARE UPDATE PROCEDURES
The following information is updated with the new software:
•
HFM part number
•
HFM software version
•
Gracenotes database version
I !! IMPORTANT!!
Updating the software will cause the following to be erased from the HFM. You MUST notify
the customer of this before updating.
•
Phonebook entry data
•
Pairing data
• Voice training data
Advise the customer to refer to the owner's instructions to re-enter this information.
MMCS Navigation
1.
Start the engine and turn the radio ON. Wait several seconds until the OK button appears on the
screen. Turn the volume down to a very low level.
2.
Touch the OK button.
3.
Plug the flash drive with the updated software into the USB connector on the vehicle.
4.
-====~~~
"SETTINGS" button
For 2014 and newer models:
Simultaneously press and hold the MAP and
SETTINGS buttons until the Service screen is
displayed (approximately 3.5 seconds).
For earlier model years, refer to the applicable Service
Manual, Group 54A -> Chassis electrical-> Hands
Free Module section.
Page 9 of 17
TSB-16-54-001
For 2016 Outlander:
Simultaneously press and hold the SEEK TRACK
button (press forward arrows at top of button) and
INFO/SET button until the Service screen is displayed
(approximately 3.5 seconds).
0
PUIHPWR
OPEN
CLO&E
====f
lNFOISET I
~ ~
"INFO/SET" button
I !! IMPORTANT!!
Do NOT remove the flash drive or turn the engine off during the update.
Iservice I
Present Positlon Relti:slon
verslo:ns Indication
Unit 01agnosrs
GPS Time Setting
Monitor Adlustment
Ha~ds Free Module
Camera Setting
6.
If update software is available the "S/W Update" button
is displayed. Touch the button to continue.
carType Selling
I
Previous]! Next
Baek
l[
.,,, 17
Hands Free Module
xxxxxxxx
Parts No.
Touch "Hands Free Module."
Rad io Information
I
Ve1slons Lo!! lnlormatl:on
5.
I
If the "S/W Update" button is not displayed:
• The module is at the latest software version.
• The software on the flash drive is invalid or missing.
• Some flash drives are not compatible with this
procedure, even though formatted to FAT 32.
Obtain a flash drive from a reputable, quality brand
and retry.
HtWVe:1sion
srw version
18.00.000
HFM Sell Cheok
OK I
HFM MIC Cheok
OK
II
S/W Update
I ][
Error code
UUnlock] [
Back ]
Recheck the software is present on the drive and
download again if necessary.
Hands Free Module
7.
[vo117l
H/WVersion
18.00.000
S/'Nversion
Update HFIM SM' to 11orsion 19.00.000?
Ves
II
Touch the "Yes" button.
NOTE: The update version (19.00.000) may not be
displayed during this procedure. If this occurs, touch
the "Yes" button to continue. It will display when the
system is rebooted.
xxxxxxxx
Parts No.
I
I
II
Ne
II
Page 10 of 17
TSB-16-54-001
12:.00
2
3
4
6
G
7
8
9
8.
The Security Code Input screen is displayed. Enter the
4 digit code (1, 2, 3, 4) by touching the buttons, then
touch Set.
9.
If you entered the correct code, a progress screen will
display.
Delete
Set
0
IEnter the sec~~ily code(1-6 I 40igits).
Bac:k
lwi 171
Hands Free Module
xxxxxxxx
Parts No.
NOTE: This may take several minutes.
MFM Reftlash in P,rogress.
Please don 'I temove Power or l!ISB Device.
0%
I !! IMPORTANT!!
•
•
Do NOT remove the flash drive.
Do NOT turn the power off.
Hands Free Module
12:00
I
11
2
3
4
5
6
Delete
1·ncor,rect security code.,
Pilease check the secuii1y code.
I
OK
I
If an Incorrect Security Code screen is displayed,
touch "OK."
The display will return to the Security Code Input
screen (step 8).
NOTE: You must wait 5 minutes to re-enter the code.
Page 11 of 17
TSB-16-54-001
Hands Free Module
,al
10. Do NOT press any audio control buttons while this
screen is displayed.
·1 7
xxxx.xxxx
Parts No.
HFM tebooll!!,9...
HFM MIC Check
SN/ Update
OK
l[
Error Code
11
Unlock H
Ha111ds Free Module
Back ]
11. This screen will display if the HFM is updated
successfully.
vt1117
I
xxxxxxxx
Parts, No,
NOTE: The update version (19.00.000) may not be
displayed during this procedure. If this occurs, touch
the "Yes" button to continue. It will display when the
system is rebooted.
H/WVersion
19.00.000
S/W version
Updated successfully.
Version is 19.00.000.
I
OK
I
Hands Free Module
'11>1
12. Confirm the software version is 19.00.000.
17
13. Touch the Back button to return to the "Service" menu.
xxxxxxxx
Parle No.
I
HIWVetsion
sm version
19.00.000
HFM Sell Check
OK
HFM MIC Check
OK
I
Error code
U
Unlock ]
I
! !I
Back
14. From the "Service" menu, touch the Back button to
exit.
NOTE: If the new software version does not display, go
back to Service mode after exiting (refer to step 4 at the
beginning of this update procedure).
Page 12 of 17
TSB-16-54-001
15. If the software update is unsuccessful:
a.
Turn OFF the engine.
b.
Redo step 3: Plug the flash drive with the updated software into the USB connector, then return
to step 3
I !! IMPORTANT!! I
Do NOT remove the flash drive or turn the engine off during the update.
c.
Start the engine and turn the radio ON. Wait several seconds until the OK button appears on the
screen. Turn the volume down to a very low level.
d.
Touch the OK button when it is displayed.
e.
The update process will start automatically. Wait 1O minutes.
f.
Redo step 4: Simultaneously press and hold the MAP and SETTINGS buttons until the Service
screen is displayed (approximately 3.5 seconds) (2016 Outlander: hold SEEK TRACK and
INFO/SET buttons).
g.
Redo step 5: Touch "Hands Free Module."
h.
Redo step 13: Confirm the software version is 19.00.000.
i.
Redo step 14: Touch the Back button to return to the "Service" menu.
j.
Redo Step 15: From the "Service" menu, touch the Back button to exit.
k.
If the software fails to update after performing step 15a - 15i, try a USB flash drive from a different
manufacturer. If the software still fails to update, replace the Hands Free ECU.
NOTE: If replacing the Hands Free ECU, you MUST call Visteon Corporation (previously Johnson
Controls, lnc./JCI) at 888-702-4100 to obtain a case number, which must be entered on the warranty
claim. (Does not apply to Mirage with MMES or port/dealer installed navigation system.)
16. Check the HFM version and update to 19.00.000 if necessary.
Page 13 of 17
TSB-16-54-001
Display Audio
1.
Start the engine and turn the radio ON. Wait several seconds until the radio begins playing. Turn the
volume down to a very low level.
2.
Plug the flash drive with the updated software into the USB connector.
I !! IMPORTANT!!
Do NOT remove the flash drive or turn the engine off during the update.
...............
;
B
,i=,
1!IENu I]
3.
j
\ ;1; 1 •'11,rllrl l l; l li li,
Press and hold the MENU button. While holding it,
touch area "A," then touch and hold area "B" of the
screen. The Service screen will display after 2
seconds. Release the MENU button.
... . ., •• • • • • • • • • !
A
.: ...,..........
..,, _.i
_
,
For 2016 Outlander: Press the HOME button instead
of MENU.
r-----1
I
B
I
·-----.J
'-
PHONE
0
r-----1
I
A
I
·-----.J
PUSHPWR
HOME button
!service
I
I
12:00
Unit Dllag nos!s
Momltor Ad'Justment
Hands Free Module
Vehicle Sett:l n,g
Memory lnlUa'lizatlon
II[
Next
~
ii
VOi.
Hands Free Module
ll7
12:00
H/WVerslon
I
SIWVerslon
x.x.x.x.x,xx
HFM Sell Check
OK
HFM MIC Check
OK
SIW Updat e
Il[Errot Code]]
5.
If update software is available the "S/W Update" or
"S/W" button becomes "active." Touch the button to
continue.
Back
xxxxxxxx
Parts No.
Touch "Hands Free Module."
Ill Ve:rs lons Indicatio n I
I Serlal Number Information
System Language Setting
Previous
4.
NOTE: Display may be different than
depending on model.
shown,
If the "S/W Update" (or "S/W") button is not displayed:
~
Baek
•
The module is at the latest software version.
•
The software on the flash drive is invalid or
missing.
Recheck the software is present on the drive and
download again if necessary.
Page 14 of 17
TSB-16-54-001
VOL
H'ands free Module
17
12:00
6.
Touch the "Yes" button.
7.
The Security Code Input screen is displayed. Enter the
4 digit code (1, 2, 3, 4) by touching the buttons, then
touch "Enter."
8.
If you entered the correct code, a Progress screen will
display.
xxxx:xxxx
Parts N:o.
H!WVerslon
yyyyvvv
:CLJ\A/ u..,. ......,1.-. ..,.I
Update HFM SIW to version 19.00.000?
I
Yes
I
No
II
II
12:00
Hands Free Module
I 123 4
1
2
3
4
5
6
7
8
9
I
Clear
Enter
0
Enter the securi1y code (1-6 / 4 Digils)
II
Back
112:00
H!ands Free Module
I 1234
NOTE: This may take several minutes.
HFM Retl'ash in Progr,ess.
Pillease don't r,emove Power or USB Devii::e.
0%
a
C.l 1IILll:U 1,111::: ~ ~ U I I LJ '1.rU'U'Ci
ll•O/ oCf- U 1l;Q:llSJ
II
c,n,~
I !! IMPORTANT!!
•
•
Do NOT remove the flash drive.
Do NOT turn the radio or ignition switch OFF.
Hands Free Module
12:00
l
11
2
3
4
5
8
Delete
lncor,rect security code.,
Pilease ch.eek the secu1i1y cede.
I
OK
I
If an "Incorrect security code" was entered, this screen
will display. Touch "OK."
There are two causes for failure:
• The update takes more than 1O minutes.
• An error message is shown.
If this occurs, go to step 16.
Page 15 of 17
TSB-16-54-001
9.
..,.17
Hands Free Module
xxxxxxxx
P~rt1:1 No.
If the software update is successful, the system will
restart and this screen will display.
Confirm Version 19.00.000
HIWVersion
10. Touch OK to return to the Hands Free Module screen.
19.00.000
S/W version
Updated successfully.
Version is 19.00.000.
I
I
OK
VOl.117
Hands Free Module
12:00
xxxxxxxx
Parti. No.
11. Confirm Version 19.00.000 is displayed in the S/W
Version field.
12. Touch the Back button to return to the Service screen.
H/WVerslon
SJWVersio n
x:x.xx.xxx
HIFM Sell Check
OK
HF'M MIC Check
OK
13. Touch the Back button to exit the Service screen.
14. Remove the USB flash drive.
15. Turn the ignition switch to OFF.
IIEm>r Codell
I
Baek
16. If the software updated is unsuccessful:
a.
Turn OFF the engine.
b.
Redo step 2: Plug the flash drive with the updated software into the USB connector.
I !! IMPORTANT!!
Do NOT remove the flash drive or turn the engine off during the update.
c.
Redo step 1:
1. Start the engine and turn the radio ON. Wait several seconds until the OK button appears on
the screen. Turn the volume down to a very low level.
d.
Touch the OK button when it is displayed.
e.
The update process will start automatically. Wait 1O minutes.
f.
Redo step 3: Press and hold the MENU button. While holding it, touch area "A," then "B" of the
screen The Service screen will display after 2 seconds. Release the MENU button.
g.
Redo step 4: Touch "Hands Free Module."
h.
Redo step 11: Confirm the software version is 19.00.000.
i.
Redo step 12: Touch the Back button to return to the "Service" menu.
j.
Redo Step 13: From the "Service" menu, touch the Back button to exit.
17. If the software fails to update after performing step 16a - 16i, try a USB flash drive from a different
manufacturer. If the software still fails to update, replace the Hands Free ECU.
NOTE: If replacing the Hands Free ECU, you MUST call Visteon Corporation (previously Johnson
Controls, lnc./JCI) at 888-702-4100 to obtain a case number, which must be entered on the warranty
claim. (Does not apply to Mirage with MMES or port/dealer installed navigation system.)
18. Check the HFM version and update to 19.00.000 if necessary.
Page 16 of 17
TSB-16-54-001
Radio and CD Player (single CD or CD Changer type)
1.
2.
Start the engine and turn the radio ON. Wait several seconds until the radio begins playing. Turn the
volume down to a very low level.
Plug the flash drive with the updated software into the USB connector.
I !! IMPORTANT!! I
Do NOT remove the flash drive or turn the engine off during the update.
3.
Press the "Power" button to turn the radio off.
4.
For 2014 and newer models, press the following
control buttons in order within 60 seconds of step 1.
NOTE: On 201 O - 2013 models the buttons may be in
different locations than shown in the illustration, but the
same process is used. For more details, refer to the
applicable Service Manual, Group 54A - > Chassis
electrical - > Hands Free Module section.
2014 & newer audio shown. Refer to the
Service Manual, Group 54A Chassis electrical
- > HFM for prior model years.
(1)
(2)
(3)
(4)
5.
.-----_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-------, 6.
HFM DIAGTOP
Turn the "SEL"
button clockwise
Microphone Check Result
Turn the "SEL"
button clockwise
Press the
CH6
preset
button
Hardware
Turn the "SEL"
button clockwise
Software
Turn the "SEL"
button clockwise
Self Check Result
"DIAG MODE" is displayed.
Turn the "SEL'.' button clockwise to display "HFM
DIAG."
When the "SEL'.' button is pressed while "HFM DIAG"
is displayed, "HFM DIAG TOP" is displayed .
Confirm the software version as follows:
Turn the "SEL button clockwise to display the software
version.
The Software Version should be less than Ver.
19.00.000
7.
Press the CH6 preset to return to "HFM DIAG TOP"
after confirming the S/W version
8.
With "HFM DIAG TOP" displayed, press the SEL
button.
If the system recognizes there is a software update to
be applied, "Delete HFM" will be displayed.
9.
The radio display will change to "CODE."
Part Number
Turn the "SEL"
button clockwise
CH1 preset button
Rewind (I~~)
Fast-forward (~~I)
CH4 preset button
10. Press in order:
CH1 preset
CH2 preset
CH3 preset
CH4 preset
If entered correctly, the update starts automatically.
NOTE: This may take several minutes. Do NOT press
any more buttons and do NOT turn the engine off.
11. If the update is successfully completed, the system will reboot. When "Update Comp" is displayed,
press the CH6 preset to return to "HFM DIAG TOP."
Page 17 of 17
TSB-16-54-001
12. Confirm the software version is now 19.00.000.
NOTE: Turn the SEL button clockwise until S/W 19.00.000 is displayed.
13. Press the POWER button to exit DIAG mode and complete the update.
14. If the software fails to update, turn off the engine, remove the flash drive and reinsert it, turn the ignition
switch to the ON position. The update process will start automatically.
15. Wait 10 minutes, then perform steps 3 through 6 again.
16. If the software still fails to update, try a USB flash drive from a different manufacturer. If the software
still fails to update, replace the Hands Free ECU.
NOTE: If replacing the Hands Free ECU, you MUST call Visteon Corporation (previously Johnson
Controls, lnc./JCI) at 888-702-4100 to obtain a case number, which must be entered on the warranty
claim. (Does not apply to Mirage with MMES or port/dealer installed navigation system.)
17. Check the HFM version and update to 19.00.000 if necessary.
WARRANTY INFORMATION
This bulletin is supplied as technical information only and is not an authorization to repair. If an affected
vehicle is reported with the described condition, diagnose the condition, repair as described in this TSB
and submit a normal warranty claim.
HFM Software Update
Nature Code: 59D
Cause Code: 270
Labor Operation No.: 547047 KN
Time Allowance:
0.5 hr.
Warranty Coverage: Basic Coverage, 3/36 or 5/60 depending on model.*
* 3/36 applies to Lancer Evolution, Lancer Ralliart, and i-MiEV.