SSM 72263

Special Service Message
NOTE: A Special Service Message is a formal communication issued by Land Rover and carries
the same importance of a Technical Service Bulletin. An SSM is a quick method of
communicating "Need To Know" information to the technical service community. SSM's may
be issued in advance of a technical bulletin or may be the only communication on a given
topic. All information contained in Land Rover technical communications are intended for
use by trained, professional technicians with the knowledge, tools, and equipment required
to complete the procedure correctly and safely. It informs the Technicians of conditions that
may occur on some vehicles, or provides information that could assist in correct vehicle and
diagnostic service.
SSM 72263 - Use of the correct InControl Touch map updater tool for SD
card activation
Models : LC - Discovery Sport
Engineer Kyser Jamie
Name :
Last 0 5 - 0 5 - 2 0 1 5 0 8 : 5 2 : 3 9
Modified :
Category : Diagnostic Software/Hardware
Symptom : 000101 Diagnostic Concerns
Content : Issue:
When a new map update is released for the InControl
Touch system, users may not be able to complete the
map update on the Secure Digital (SD) card.
Cause:
When the SD card was activated, the user selected the
incorrect vehicle brand ‘InControl Touch’ map updater
tool.
Action:
When activating a Navigation SD card, make sure the
correct vehicle brand ‘InControl Touch’ map updater
tool is used.
A change is being introduced to the ‘InControl Touch’
map updater tool, which only allows an SD card to be
activated using the correct vehicle brand update tool.
For SD cards that have been activated with the
incorrect vehicle brand ‘InControl Touch’ map updater
tool, we are currently investigating a resolution and
when this has been completed a new SSM will be
released.
Jaguar Land Rover Limited 2000 - 2015 (Rel. 2617)