DLR MSG - RFP -

Service Bulletin Details

Public Details for: DLR MSG - RFP -

"dealer message - american honda (ahm) is investigating certain 2013-2014 accords with a customer complaint of check charging system message displayed on mid as well as having the dtc B1192 (gauge control module lost communication with batt


- 2014 - 2013 -

Models from 2014
2014 HONDA ACCORD
Models from 2013
2013 HONDA ACCORD
INTERACTIVE NETWORK
View Message
Sent on
Expires on
fog"~
12015
From
!Parts and Service Division
Subject
!Request for Parts: 2013-2014 Accord Check Charging System on Ml D with OTC B 1
PRIORITY/ACTION REQUIRED
To:
From:
RE:
All Honda Service Managers/Advisors
Technical Research & Support Group
Request for Parts: 2013-2014 Accord Check Charging System on MID with OTC B1192
This message is solely directed to Honda dealership personnel ; please handle accordingly.
Print this iN message and provide a copy to the Shop Foreman and all Service Advisors.
Background
American Honda (AHM) is investigating certain 2013-2014 Accords with a customer complaint of check charging system
message displayed on MID as well as having the OTC B1192 (Gauge Control Module Lost Communication with Battery
Sensor ECU) stored. To fully understand the cause of this condition, AHM would like to collect specific parts from the
vehicle in certain condition prior to you attempting a repair of any kind.
Qualifiers
AHM is interested ONLY if the vehicle meets the following requirement:
1. Both 2-door & 4-door as well as Hybrid & Plug-In are accepted.
2. Check Charging System message must be displayed on MID with the OTC B1192 Stored.
3. No previous battery sensor or engine compartment harness replacement.
4. No bent terminal condition.
5. Vehicle has not been in an accident or showing signs of flood damage.
Action Required
If you have or know of such a vehicle, please call the Technical Research & Support (TRS) Group at
800-880-1072. TRS will need to record certain vehicle information and provide you with further instructions.
Thank you.
© 2000-2015, American Honda Motor Co., Inc. All Rights Reserved.
American Honda Motor Co., Inc.
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