WE - A15-045
Service Bulletin Details
Public Details for: WE - A15-045
"service bulletin - american honda is extending the warranty on the front suspension rear lower arm (compliance) bushings to 7 years from the original date of purchase or 100,000 miles, whichever comes first."
- 2014 - 2013 - 2012 - 2011 - 2010 - 2009 -
Models from 2014
2014 HONDA PILOT |
Models from 2013
2013 HONDA PILOT |
Models from 2012
2012 HONDA PILOT |
Models from 2011
2011 HONDA PILOT |
Models from 2010
2010 HONDA PILOT |
Models from 2009
2009 HONDA PILOT |
(g)HONDA Service Bulletin June 30, 2015 15-045 02079 Version 1 Warranty Extension: 2009-14 Pilot Front Suspension Rear Lower Arm Bushing AFFECTED VEHICLES Year Model 2009-14 Pilot Trim ALL VIN Range Check the iN VIN status for eligibility BACKROUND American Honda is extending the warranty on the front suspension rear lower arm (compliance) bushings to 7 years from the original date of purchase or 100,000 miles, whichever comes first. This warranty covers vehicles where the compliance bushing is making noise or leaking fluid. This warranty extension will not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state's law. REAR LOWER ARM (COMPLIANCE) BUSHING AND BRACKET There are two bulletins that address the Pilot's compliance bushings: • • S/B 15-044, Warranty Extension: 2009-10 Front Suspension Rear Lower Arm Bushing, which covers some 2009-10 vehicles. The extended warranty covering these vehicles may have already expired, or will expire before June 30, 2017, based on the original date of purchase. To improve customer confidence, vehicles covered under this bulletin will receive a grace period that covers the compliance bushing until June 30, 2017 (or 120,000 miles) to ensure that all customers receive at least 2 years of coverage. This bulletin will expire June 30, 2017. S/B 15-045, 2009-14 Front Suspension Rear Lower Arm Bushing. Vehicles covered under this bulletin will have the warranty on the compliance bushing extended to 7 years from the original date of purchase or 100,000 miles, whichever comes first. CUSTOMER NOTIFICATION Owners of affected vehicles will be sent a notification of this warranty extension in July 2015. Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. Page 1 of 4 CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by "do-it-yourselfers," and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Honda automobile dealer. © 2015 American Honda Motor Co., Inc. - All Rights Reserved CORRECTIVE ACTION Replace both front suspension rear lower arm bushings if one is making noise or leaking. PARTS INFORMATION Part Name Part Number Quantity Front Compliance Bracket Set (includes two lower arm stoppers, two self-locking nuts, two compliance bushings with bracket, six flange bolts [two different sizes], and two castle nuts) 04513-SZA-020 1 REQUIRED TOOLS Tool Name Tool Number Ball Joint Thread Protector 14 mm 071 AF-S3VA000 Ball Joint Remover 32 mm 07MAC-SL00100 WARRANTY CLAIM INFORMATION 2009-14 Pilot with no front wheel alignment Operation Number Description Flat Rate Time Defect Code Symptom Code Template ID Failed Part Number 4191J4 Replace both front suspension rear lower arm bushings (no wheel alignment). 1.6 hrs SYH00 JQ000 15-045A 51350-SZA-A02 Defect Code Symptom Code Template ID Failed Part Number SYH00 JQ000 15-045B 51350-SZA-A02 2009-14 Pilot with front wheel alignment Operation Number Description 4191J4 Replace both front suspension rear lower arm bushings. 1.6 hrs Add for front wheel alignment. 0.4 hr A Flat Rate Time Page 2 of 4 REPAIR PROCEDURE 1. Raise the vehicle on a lift. 2. Remove the front wheels. 3. Remove the lock pin from the lower arm ball joint, then remove the castle nut. 4. Disconnect the lower arm ball joint from the knuckle using the ball joint thread protector and the ball joint remover. NOTE: • Be careful not to damage the ball joint boot when installing the remover. Do not force or hammer on the lower arm or pry between the lower arm and the knuckle. You could damage the • ball joint. 5. Remove the mounting bolt from the rear side of the stabilizer bar bushing holder. MOUNTING BOLT 39 N-m (29 lb-ft)--~-~ -~-=-'"'~;c:;;ri-~~ 16mm BOLT 162 N-m (119 lb-ft) Do not reuse. 6. Remove the 14 mm and 16 mm lower arm mounting bolts, then remove the lower arm. 7. Remove the lower arm stops. OUTER LOWER ARM STOP Reuse.~---~, INNER LOWER ARM STOP Do not reuse. Page 3 of 4 8. Remove the self-locking nut from the rear lower arm bushing, then remove the rear lower arm bushing bracket. : . - - LOWER ARM BUSHING WITH BRACKET Do not reuse. 9. Install a new bushing bracket on the lower arm, then align the angle of the lower arm center line and the lower edge line of the bushing bracket as shown. LOWER ARM CENTER LINE NEW BUSHING BRACKET IA ~~~~1~·~-;-:.~ p · -·-· 7~ / NEW SELF-LOCKING NUT 162 N-m (119 lb-ft) UNDER EDGE LINE 10. Install a new self-locking nut, then tighten the nut to 162 N·m (119 lb-ft). 11. Install the lower arm stops. NOTE: Align the slot on the lower arm stop with the lug portion on the front side of the lower arm bushing. NEW INNER LOWER ARM STOP Outer lower arm stop is keyed to the lower arm. 12. Install the lower arm with new bolts: • • • • Lightly tighten the bolts. Raise the suspension to load it with the vehicle's weight before fully tightening the bolts. Do not place the jack against the ball joint on the lower arm. Torque the 14 mm bolts to 93 N·m (69 lb-ft), and torque the 16 mm bolt to 162 N·m (119 lb-ft). Install the mounting bolt on the rear side of the stabilizer bar bushing holder, and torque it to 39 N·m (29 lb-ft). 13. Degrease the threaded section and the tapered portion of the ball joint pin, the ball joint connecting hole, and the threaded section and the mating surfaces of the castle nut. Connect the ball joint to the lower arm, being careful not to damage the ball joint boot when connecting the knuckle. 14. Torque the castle nut to the lower torque specification (103-113 N·m [76-83 lb-ft]), then tighten it only far enough to align the slot with the ball joint pin hole. Do not align the castle nut by loosening it. Insert the lock pin. 15. Repeat steps 3 thru 14 on the other side of the vehicle. 16. Clean the mating surfaces on the brake discs and the inside of the wheels, then install the front wheels. 17. Check the front wheel alignment and adjust it if needed. END Page 4 of 4