FOLLOWUP NOTICE
Service Bulletin Details
Public Details for: FOLLOWUP NOTICE
"followup notice - our records indicate that a product update has not been completed on this vehicle; refer to the address card for the affected vin. During manufacturing, the gauge control module software installed did not meet specificati
- 2016 -
Models from 2016
2016 HONDA PILOT |
(g) :H:ON'D.A. AUTOMOBILE DIVISION American Honda Motor Co., Inc. 1919 Torrance Blvd., - P.O. Box 2215 Torrance, CA 90509-9870 April 2017 RE: This notice applies to your vehicle: 2016 Pilot Dear What is the reason for this notice? Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. During manufacturing, the gauge control module software installed did not meet specification and there are two potential issues: • The gauge control module adds mileage to the odometer when the OFF mode is selected (Touring and Elite only). • The gauge control module loses communication with the HOS or may not transfer the odometer mileage and maintenance minder information when replacing the gauge control module. There is one software update that will repair one or both of the issues affecting your vehicle. What will Honda do? Please contact any authorized Honda dealer for an appointment to have your vehicle's gauge software updated. This work will be done free of charge. If you have questions If you have any questions about this notice, or you need assistance locating a dealer, contact Honda Automobile Customer Service at 1-888-234-2138. You may also find this information at www.Hondacars.com. We apologize for any inconvenience this product update may cause you. Sincerely, American Honda Motor Co., Inc. Honda Automobile Division NOTICE: If this is a leased vehicle, please forward this notice to the lessee. FOR DEALER USE ONLY: REFERENCE SVC BULLETIN #15-074 JWO