Followup Notific

Service Bulletin Details

Public Details for: Followup Notific

Customer letter - our records indicate that a product update has not been completed on this vehicle; refer to the address card for the affected vin. On some 2011?14 odyssey vehicles, the trailer hitch weight was not properly calculated into


- 2014 - 2013 - 2012 - 2011 -

Models from 2014
2014 HONDA ODYSSEY
Models from 2013
2013 HONDA ODYSSEY
Models from 2012
2012 HONDA ODYSSEY
Models from 2011
2011 HONDA ODYSSEY
May 2017
RE:
This notice applies to your vehicle:
2011–14 Odyssey
Dear
What is the reason for this notice?
Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer
to the address card for the affected VIN. On some 2011–14 Odyssey vehicles, the trailer hitch
weight was not properly calculated into the gross axle weight rating (GAWR) on the vehicle
certification label. This can create a situation where the vehicle exceeds the indicated gross axle
weight rating.
What will Honda do?
Please contact any authorized Honda dealer for an appointment to have the dealer apply a
certification correction sticker and replace the Owner’s Manual. Please remember to bring in
your original Owner’s Manual, if available, so it can be recycled. This work will be done free of
charge.
If you have questions
If you have any questions about this notice, or you need assistance locating a dealer, contact
Honda Automobile Customer Service at 1-888-234-2138. You may also find this information at
www.Hondacars.com.
We apologize for any inconvenience this product update may cause you.
Sincerely,
American Honda Motor Co., Inc.
Honda Automobile Division
NOTICE: If this is a leased vehicle, please forward this notice to the lessee.
FOR DEALER USE ONLY: REFERENCE SVC BULLETIN #16-003
JW5


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