T-SB-0381-09 Rev
Service Bulletin Details
Public Details for: T-SB-0381-09 Rev
Tsb: the only acceptable towing method for vehicles equipped with an active torque control 4wd system is to have all four wheels off the ground. Flat towing or towing where only the front or rear wheels are supported may damage the all-whee
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T-SB-0381-09 Rev1 November 16, 2009 4WD Towing Precautions Service Category Drivetrain Section Transfer/4wd/Awd Market USA Applicability YEAR(S) MODEL(S) ADDITIONAL INFORMATION 2014 – 2015 Highlander Drive Type(s): 4WD VDS(s): BCRFH, BKRFH, DKRFH, JKRFH 2009 – 2013 Matrix VDS(s): LE40E, LE4EE 2006 – 2015 RAV4 Drive Type(s): 4WD VDS(s): BD31V, BD32V, BD33V, BD34V, BD35V, BF31V, BF32V, BF33V, BF34V, BF35V, BF4DV, BF4EV, BFREV, BK31V, BK32V, BK33V, BK34V, BK35V, BK4DV, DF4DV, DF4EV, DFREV, DK4DV, EF4DV, EK4DV, JF4DV, JK4DV, RF4DV, RF4EV, RFREV, RK4DV 2011 – 2015 Sienna Drive Type(s): 4WD VDS(s): DK3DC, JK3DC, KA3DC 2009 – 2015 Venza Drive Type(s): 4WD VDS(s): BA3BB, BE11A, BK11A, BK3BB REVISION NOTICE October 8, 2014 Rev1: • Applicability has been updated to include 2011 – 2015 model year applicable Toyota vehicles. • The Towing Precautions section has been updated. Any previous printed versions of this bulletin should be discarded. Introduction The only acceptable towing method for vehicles equipped with an Active Torque Control 4WD system is to have all four wheels off the ground. Flat towing or towing where only the front or rear wheels are supported may damage the all-wheel drive system. Follow the procedures below for proper towing methods. © 2014 Toyota Motor Sales, USA Page 1 of 4 Rev1 T-SB-0381-09 November 16, 2009 Page 2 of 4 4WD Towing Precautions Warranty Information OP CODE DESCRIPTION TIME OFP T1 T2 N/A Not Applicable to Warranty – – – – Towing Precautions NOTICE To prevent damaging the vehicle when towing: • Never tow a vehicle equipped with an Active Torque Control 4WD system with the front or rear wheels on the ground. • See the Owner’s Manual for your specific vehicle to find complete towing instructions. Towing With a Wheel-Lift Type Truck from the Front Figure 1. OK TO BE TOWED with Wheel Dollies Tow vehicles with the front or rear wheels on wheel dollies. Do NOT tow vehicles equipped with an Active Torque Control 4WD system with the front or rear wheels on the ground. Towing Using a Flat Bed Truck Figure 2. OK TO BE TOWED © 2014 Toyota Motor Sales, USA Rev1 T-SB-0381-09 November 16, 2009 4WD Towing Precautions Towing Precautions (Continued) Towing With a Wheel-Lift Type Truck Figure 3. DO NOT TOW Do NOT tow vehicles equipped with an Active Torque Control 4WD system with the front or rear wheels on the ground. Towing Using a Sling-Type Truck Figure 4. DO NOT TOW Do NOT tow vehicles equipped with an Active Torque Control 4WD system with a sling style truck. Towing Using a Motor Home Figure 5. DO NOT TOW Do NOT tow vehicles equipped with an Active Torque Control 4WD system with a motor home with all 4 wheels on the ground. © 2014 Toyota Motor Sales, USA Page 3 of 4 T-SB-0381-09 Rev1 November 16, 2009 4WD Towing Precautions Towing Precautions (Continued) Towing Using a Motor Home Figure 6. DO NOT TOW Do NOT tow vehicles equipped with an Active Torque Control 4WD system with a motor home with the front or rear wheels on the ground. © 2014 Toyota Motor Sales, USA Page 4 of 4