TSBCLI036

GROUP
CLI
MODEL
2015-2016MY
Sedona (YP)
NUMBER
036
DATE
May 2017
TECHNICAL SERVICE BULLETIN
SUBJECT:
COMBINATION TSB / SERVICE ACTION:
A/C DISCHARGE HOSE REPLACEMENT (SA267)
This bulletin provides information about the A/C discharge hose replacement on certain 20152016MY Sedona (YP) vehicles produced from March 1, 2015 through March 29, 2016, which
may exhibit a refrigerant leak due to poor heat resistance at the swaging spot of the A/C
discharge hose. Kia is requesting the completion of this Service Action on all affected vehicles.
Before conducting this procedure, verify that the vehicle is included in the list of affected VINs.
For vehicles not on the affected VIN list, but with a customer concern as described above,
perform the procedure outlined in this bulletin and submit a warranty claim per "customer
concern" (Standard TSB) claim information on page 4.
 NOTICE
A Service Action is a repair program without customer notification that is performed
during the warranty period. Any dealer requesting to perform this repair outside the
warranty period will require DPSM approval.
Repair status for a VIN is provided on WebDCS (Service → Warranty Coverage →
Warranty Coverage Inquiry → Campaign Information). Not completed Recall / Service
Action reports are available on WebDCS (Consumer Affairs → Not Completed Recall
→ Recall VIN → Select Report), which includes a list of affected vehicles.
This issue number is SA267.
File Under: 
Circulate To:
X General Manager

X Service Advisors

X Technicians

X Service Manager

X Parts Manager

X Body Shop Manager 
X Fleet Repair

Page 2 of 4
SUBJECT:
A/C DISCHARGE HOSE REPLACEMENT (SA267)
Service Procedure:
 NOTICE
Before conducting this procedure, verify that the vehicle is included in the above
mentioned affected range by production date.
1.
Recover the refrigerant by referring to
the “Heating, Ventilation, Air Conditioning
(Air Conditioner) → Air Conditioning
System → Repair procedures” chapter in
the applicable Work Shop Manual.
2.
Record the customer’s radio presets.
3.
Remove the battery negative (-) terminal.
4.
Loosen the nut (A) at the upper core
support attaching the A/C discharge
hose found.
Tightening torque:
5.1 ~ 8.0 lb-ft (6.9 ~ 10.8 N.m, 0.7 ~ 1.1
kgf.m)
A
5.
Raise the vehicle on a vehicle lift.
6.
Remove the undercover (B).
Tightening torque:
2.9 ~ 4.3lb-ft (3.9 ~ 5.9 N.m, 0.4 ~ 0.6
kgf.m)
B
TSB: CLI036 / SA267 Sedona (YP) May 2017
Page 3 of 4
SUBJECT:
7.
A/C DISCHARGE HOSE REPLACEMENT (SA267)
After loosening the nut (C) at the
compressor
discharge
connection,
remove the A/C discharge hose (D) and
discard.
C
Tightening torque:
5.1 ~ 8.0 lb-ft (6.9 ~ 10.8 N.m, 0.7 ~ 1.1
kgf.m)
D
A/C Discharge Hose
8.
Install a new A/C discharge hose on the
compressor and tighten/torque the nut.
9.
Reinstall all removed components in the
reverse order of removal, ensuring both
ends of the A/C discharge hose are
connected and the nuts are properly
tightened/torqued.
10.
Charge the system with refrigerant by
referring to the ”Heating, Ventilation &
A/C (HVAC) → Air Conditioning System
→ Repair Procedure → System
Charging procedures” chapter in the
applicable Workshop Manual.
11.
Confirm proper operation of the A/C
system.
12.
Reprogram the customer’s radio presets,
if necessary.
TSB: CLI036 / SA267 Sedona (YP) May 2017
Page 4 of 4
A/C DISCHARGE HOSE REPLACEMENT (SA267)
SUBJECT:
AFFECTED VEHICLE RANGE:
Model
Production Date Range
Sedona (YP)
March 1, 2015 through March 29, 2016
REQUIRED PART:
Part Name
Part No.
Qty.
A/C Discharge
Hose
97762
A9001FFF
1
Figure
Remarks
New hose’s
swaging is
improved

R-134a
Refrigerant
UM040
CH015W
Only up to a
maximum of
2.48lbs (1,125g)
can be claimed
1

For customer complaint cases for loss of refrigerant due to leaks only; during Service Action
repairs, hoses are replaced proactively even if not leaking, and therefore, the refrigerant is
recoverable.
SERVICE ACTION WARRANTY CLAIM INFORMATION:
Claim Causal
N
C
Qty.
Type
P/N
Code Code
97762
A9000
V
0
N99
C99
Repair
Description
Labor
Op Code
Op
Time
(SA267)
A/C Discharge Hose
Replacement
(including Refrigerant
Recovery & Charging)
160139R0
0.9
M/H
Replacement
Qty.
P/N
97762
A9001FFF
1
 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers
should reference SA267 when accessing the WebDCS system.
STANDARD WARRANTY CLAIM INFORMATION:
Use this information only to file a warranty claim for which the following applies:
1. A customer complains of the same concern as described on Page 1; and
2. The VIN does not appear on the Affected Vehicles list for Service Action 267; and
3. The vehicle model year and production date range are as identified in this bulletin.
Claim Causal
N
C
Qty.
Type
P/N
Code Code
W
97762
A9000
0
A35
ZZ1
Repair
Description
Labor
Op Code
Op
Time
A/C Discharge Hose
Replacement
(including Refrigerant
Recovery & Charging)
97762F02
0.9
M/H
TSB: CLI036 / SA267 Sedona (YP) May 2017
Replacement
Qty.
P/N
97762
A9001FFF
1