C1742C

ISX15/ISX12 CM2350 ECM Calibration Emissions Campaign For California Registered ... Page 1 of 4
Campaign Number
Revision Level
Date
Group Number
C1742
C
01-MAR-2016
Expiration Date (U.S. and Canada)
Expiration Date (International)
31-DEC-2025
31-DEC-2025
Warranty Field Campaign
ISX15/ISX12 CM2350 ECM Calibration Emissions
Campaign For California Registered Vehicles Only
Attention
• U.S / Canadian Distr./Branches and Div. Offices
• U.S / Canadian Dealers
This is to revise and replace Campaign 1742-B, dated 23-Feb-2016. This revision is to:
1. Change the title of the Campaign.
If additional information is required, contact your Cummins Warranty Operations Group
Leader.
Description
This Emissions Campaign is being issued to recalibrate the Engine Control Module (ECM) of
certain ISX12 and ISX15 CM2350 engines. It provides authorization for certified repair
locations to recalibrate the ECM installed in vehicles registered in the state of California. The
calibration update addresses an issue in which certain OBD fault codes would illuminate the
Amber Warning Lamp (AWL) instead of the Malfunction Indicator Lamp (MIL).
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ISX15/ISX12 CM2350 ECM Calibration Emissions Campaign For California Registered ... Page 2 of 4
NOTE: Only vehicles registered in the state of California are eligible for this
Campaign.
ISX12/ISX15 CM2350 engines not registered in California may be eligible for an ECM
calibration update via TRP 1651. Please refer to TRP 1651 for further details.
Action
In order to qualify for repair under this field action, an engine:
1. will be covered Regardless of coverage status, and
2. must be on the attached ESN list, and
3. must be installed in a vehicle registered in the state of California.
After verifying that the engine meets the above requirements, perform the following actions:
1. Please refer to the attached ESN list for eligibility validation.
2. Download the latest calibration available on QuickServe® Online. Recalibrate the ECM
with calibration revisions released in October 2015 or later. Use the calibration revision
history date to identify the latest calibration revision available.
3. Verify the current calibration level. If required, recalibrate the ECM as described in the
ISX15 CM2350 X101 Service Manual (Service Bulletin 4310641) or in ISX12 CM2350
X102 Service Manual (Service Bulletin 4310646). Both service manuals are located on
QuickServe® Online.
4. Complete "Label Authorized Change," Cummins Part Number 5297400. Clearly print or
type "ECM Calibration Update" in the center box. Fill in the Campaign Number,
Distributor or Dealer Code and Date information. Peel off the backing material and
install the label on the engine valve cover near the engine data plate. There is a clear
protective cover on this label; peel the backing off of this cover and push the clear
cover over the printed material. This will help protect the label during engine operation.
5. An "Emissions Campaign - Proof of Correction" form, Bulletin #4310621, must be filled
out and provided to the Customer. Inform the Customer to retain this certificate as
proof that the Emissions Campaign has been performed. This form may be required as
proof of an Emissions Campaign by the State of California, for vehicles registered in
that state, the next time the vehicle registration is renewed.
6. Provide documentation of ECM revision codes from before and after the recalibration
in the claims section.
7. File one claim for the listed parts and required labor associated with this repair. SRT
17-902 should ONLY be claimed if the unit DID NOT require calibration.
Material Disposition
There are no materials involved in the field action.
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ISX15/ISX12 CM2350 ECM Calibration Emissions Campaign For California Registered ... Page 3 of 4
Reimbursements
Parts
NOTE: Certified repair locations outside of California, who elect to perform this
Campaign on engines installed in vehicles which are registered in the state of
California, are authorized to do so if they have the two items noted below in their
inventory.
The following parts are covered under this field action:
Part Number
Quantity
Description
431062100
1
PROOF OF CORRECTION FORM
529740000
1
LABEL, AUTHORIZED CHANGE
NOTE: SRTs to gain access that are required to complete the repair, that are
sufficiently explained in the claim narrative, may also be claimed on this action.
NOTE: For California registered vehicles ONLY, SRT 17-901 for up to .1 hours can be
claimed for completing the "Label - Authorized Change" and the "Emissions
Campaign - Proof of Correction" forms.
Labor using applicable Access Code and Time:
SRT
Code
00-90X
17-901
17-902
19-611
Description
Time
(hrs)
Administrative time
STAMP ENGINE DATA PLATE/APPLY EMISSION STICKER
(OPTIONAL)
CAMPAIGN CHECK (OPTIONAL)
ENGINE CONTROL MODULE (ECM) CALIBRATION- TRANSFER
(CM 2250/CM2350) (OPTIONAL)
Travel
Travel is covered under this field action. Towing is not covered under this field action.
NOTE: Please schedule the Technician's time to maximize the number of units that
can be repaired on a single visit. When filing claims for multiple ESNs, where travel is
required and authorized, travel can be filed to ONLY one (1) ESN.
Other Claimables
Consumables are not covered under this field action.
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ISX15/ISX12 CM2350 ECM Calibration Emissions Campaign For California Registered ... Page 4 of 4
Claim Instructions
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™
Web (rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please reference
the "Warranty" tab in QuickServe® Online. If there are additional questions, please contact
your local Cummins Distributor.
Claim Codes
Description
Account Code:
Pay Code:
Pay Code:
Pay Code:
Failure Code:
Code
65
Distributor = X
Dealer = D
International = I
WEQPE1
Attachments
Click here to see c1742-c_esn-list.xls
Last Modified: 21-Apr-2016
Copyright © 2000-2010 Cummins Inc. All rights reserved.
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