C1880

2017 B6.7, L9, X15 Fire Truck Calibration Campaign
Campaign Number
Revision Level
C1880
Page 1 of 3
Date
Group Number
07-MAR-2017
Expiration Date (U.S. and Canada)
Expiration Date (International)
31-DEC-2017
31-DEC-2017
Warranty Field Campaign
2017 B6.7, L9, X15 Fire Truck Calibration
Campaign
Attention
• U.S / Canadian Distr./Branches and Div. Offices (Automotive)
• U.S / Canadian Dealers
If additional information is required, please contact your Cummins Warranty Operations
Group Leader.
Description
This Campaign is being issued to address certain 2017 B6.7, L9 and X15 engines in fire
truck applications. This field action authorizes certified repair locations to pro-actively
recalibrate the electronic control module (ECM).
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NOTE: This action provides retroactive coverage for upgrades made to eligibile units
prior to the release of this document.
Action
In order to qualify for repair under this field action, an engine:
1. will be covered in the Base Engine Warranty period, and
2. must show an OPEN status for this field action on QuickServe® Online.
After verifying that the engine meets the above requirements, perform the following actions:
1. All engines will require an ECM calibration. To obtain a calibration via QuickServe®
Online (QSOL), enter the Engine Serial Number into QSOL, click on the "Service" tab,
then "Related Information", then click on "Calibration Downloads" link and enter the
requested information to obtain a Zip file to recalibrate the ECM.
2. Recalibrate the ECM as described in Procedure 019-032 in the appropriate Service
Manual on QuickServe® Online. Provide documentation of ECM revision codes from
before and after the recalibration in the claim narrative.
Material Disposition
There are no materials involved in the field action.
Reimbursements
Parts
There are no parts covered in this field action.
NOTE: SRTs to gain access that are required to complete the repair, that are
sufficiently explained in the claim narrative, may also be claimed on this action.
Labor using applicable Access Code and Time:
SRT Code
Description
00-90X
19-0G5
Administrative time
Engine Control Module Calibration Code - Transfer (EPA 2017)
Time (hrs)
Travel
Travel is covered under this field action. Towing is not covered under this field action.
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NOTE: Please schedule the Technician's time to maximize the number of units that
can be repaired on a single visit. When filing claims for multiple ESNs, where travel is
required and authorized, travel can be filed to ONLY one (1) ESN.
Other Claimables
Consumables are not covered under this field action.
Claim Instructions
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™
Web (rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please reference
the "Warranty" tab in QuickServe® Online. If there are additional questions, please contact
your local Cummins Distributor.
Claim Codes
Description
Account Code:
Pay Code:
Pay Code:
Pay Code:
Failure Code:
Code
65
Distributor = X
Dealer = D
International = I
WEQPEG
Attachments
Click here to see c1880_esn-list.xls
Last Modified: 08-Mar-2017
Copyright © 2000-2010 Cummins Inc. All rights reserved.
https://qsol.cummins.com/qs3/pubsys2/xml/en/campaign/2018/c1880.html
3/27/2017