5NP-P5Q4Z-03

TO:
Hyundai Dealership General Managers, Sales Managers,
Service Managers, Parts Managers, and Warranty
Administrators
FROM: Hyundai Motor America
DATE: 2/14/2017
SUBJECT: Update Service Campaign TII – 2017MY Santa Fe Headlight
Replacement (TSB# 16-01-031)
Hyundai Motor America has added additional vehicles to Service
Campaign TII. Service Campaign TII provides a procedure to
replace the headlights on certain 2017MY Santa Fe vehicles.
In order to identify only those vehicles affected by Service
Campaign TII, it will be necessary to access Hyundai Motor
America’s “Warranty Vehicle Information” screen via WEBDCS before
starting the campaign. The “Warranty Vehicle Information” screen
will identify affected vehicles with an open Service Campaign
TII.
A listing of VEHICLES is also located on WEBDCS, SERVICE tab,
select INFORMATION, and select UNCOMPLETED CAMPAIGN VIN LISTING –
Dealer Stock AND RETAILED.
TSB #16-01-031 is available on HMAService.com. It contains
instructions on performing the service and submitting the
campaign claim.
It is IMPORTANT TO SUBMIT A CAMPAIGN CLAIM FOR EACH VEHICLE
SERVICED so your dealership can be compensated for your work and
Hyundai can maintain accurate records of campaign completions.
LEGAL LIABILITY NOTICE: You are required to keep confidential
any and all information and documents provided to you by Hyundai
Motor America in the conduct of carrying out work for this
service campaign. Hyundai Motor America dealers may use owner
information provided for the campaign only for the purpose of
conducting and performing this service campaign, and for no other
purpose.
Hyundai appreciates your cooperation and support. Questions may
be directed to your District Parts and Service Manager or
Warranty HELPREP line at 1-877-446-2922.
HYUNDAI MOTOR AMERICA