5NP-K8R8K-04

GROUP
CAMPAIGN
DATE
Technical Service Bulletin
SUBJECT:
MARCH 2017
NUMBER
17-01-028
MODEL(S)
SANTA FE SPORT (AN)
SANTA FE SPORT SEAT VENTILATION MODULE
INSPECTION/REPLACEMENT (SERVICE CAMPAIGN T1V)
 IMPORTANT
*** Dealer Stock and Retail Vehicles ***
Dealers must perform this Service Campaign on all affected vehicles prior to customer retail delivery
and whenever an affected vehicle is in the shop for any maintenance or repair.
When a vehicle arrives at the Service Department, access Hyundai Motor America's "Warranty Vehicle
Information" screen via WEBDCS to identify open Campaigns.
Description: Some 2017 Santa Fe Sport (AN) vehicles may contain the incorrect software seat
ventilation control modules. In the affected vehicles, the user is not able to select the HIGH setting in the
seat ventilation system. When HIGH setting is selected, the system will turn off.
This bulletin describes the procedure to inspect both front seats, and if necessary, replace the seat
ventilation module based upon inspection results.
Applicable Vehicles: Certain 2017 Santa Fe Sport (AN) equipped with ventilated seat feature.
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
SUBJECT:
SANTA FE SPORT SEAT VENTILATION MODULE INSPECTION/REPLACEMENT
(SERVICE CAMPAIGN T1V)
Parts Information:
PART NAME
PART NUMBER
Seat
Ventilation
Module
OP. TIME CAUSAL PART NATURE CAUSE
Inspect Ventilation
Module P/N (both sides)
0.4 M/H
88995-4Z020
I83
ZZ3
70CG03R1
Inspect & Replace Seat
Ventilation Module (1
seat)
1.0 M/H
88995-4Z020
I83
ZZ3
Inspect & Replace Seat
70CG03R2 Ventilation Module (both
seats)
1.6 M/H
88995-4Z020
I83
ZZ3
Inspect Ventilation
Module P/N (both sides)
0.4 M/H
88995-4Z020
I83
ZZ3
Inspect & Replace Seat
70CG03R4 Ventilation Module (1
seat)
1.0 M/H
88995-4Z020
I83
ZZ3
Inspect & Replace Seat
70CG03R5 Ventilation Module (both
seats)
1.6 M/H
88995-4Z020
I83
ZZ3
70CG03R3
Vehicles with
VIN beginning
with 5NM…
OPERATION
70CG03R0
Santa Fe Sport
(AN)
Santa Fe Sport
(AN)
COMMENT
The seat ventilation module has
been placed on hold. If a part(s)
is in need of replacement, follow
the procedure on pages 4-5 (Part
Release Request) for further
instructions.
88995-4Z020
Warranty Information:
MODEL
OP. CODE
Vehicles with
VIN beginning
with 5XY…
PART IMAGE
NOTE: Submit Claim on Campaign Claim Entry Screen
NOTE 2: If a part is found in need of replacement while performing Service Campaign T1V and the
affected part is still under warranty, submit a separate warranty claim using the same Repair
Order. If the affected part is out of warranty, submit a Prior Approval Request for goodwill
consideration prior to performing the work.
TSB #: 17-01-028
Page 2 of 12
SUBJECT:
SANTA FE SPORT SEAT VENTILATION MODULE INSPECTION/REPLACEMENT
(SERVICE CAMPAIGN T1V)
Service Procedure:
SEAT VENTILATION MODULE INSPECTION PROCEDURE
1.
Slide the driver and passenger seat fully to the
back and lift seat all the way up.
Push button to move seat
backward
Lift both sides of the
button to lift seat upward
2.
Use a flashlight and a mirror to locate the
ventilation module under the seat.
Reflection
from mirror
Ventilation
module
3.
If the P/N ends with “A” on both seats, they
are the correct modules. No need to replace
the modules. TSB procedure is complete. Use
labor op 70CG03R0 or 70CG03R3 depending
upon the vehicle VIN, and place the seats back
to their original position.
If either seat ventilation module P/N ends
with “B”, the module must be replaced.
NOTICE
The seat ventilation module has been
placed on hold. Follow the procedure on
the next page for the part(s) release
instructions.
TSB #: 17-01-028
Page 3 of 12
SUBJECT:
SANTA FE SPORT SEAT VENTILATION MODULE INSPECTION/REPLACEMENT
(SERVICE CAMPAIGN T1V)
PART RELEASE REQUEST
1.
Take a picture of the module label.
2.
Log on to HMA Hyundai Tech Info Webpage:
www.hyundaidealer.com. Then select Hyundai
Tech Info from the “Service Programs” section
under the “SERVICE” tab.
Choose Hyundai Tech Info under
Service Programs in the SERVICE tab
3.
From the Hyundai Tech Info screen, select
“Technical Training”.
4.
Select “Techline”.
TSB #: 17-01-028
Page 4 of 12
SUBJECT:
5.
SANTA FE SPORT SEAT VENTILATION MODULE INSPECTION/REPLACEMENT
(SERVICE CAMPAIGN T1V)
Complete the form.
Enter your HMA ID Number into both the
“Technician” and “Case Number” fields.
Enter your HMA ID
for both Technician
and Case Number
Ignore the warning “Be sure to contact Techline
before using the Uploader”.
6.
Select “Browse” and select a file (picture of the
module label from page 4 step 1) on the your
local computer.
7.
Select “Submit”.
8.
Contact Techline (1-800-325-6604), after
uploading photos to the Repository, for further
instruction. Select option menu three, for
Campaigns.
TSB #: 17-01-028
Page 5 of 12
SUBJECT:
SANTA FE SPORT SEAT VENTILATION MODULE INSPECTION/REPLACEMENT
(SERVICE CAMPAIGN T1V)
SEAT VENTILATION MODULE REPLACEMENT PROCEDURE
1.
If applicable, record the customer’s radio preset
stations for AM/FM/XM.
2.
Open the hood by pulling on the hood release to
access the negative battery terminal.
3.
Disconnect the negative battery terminal.
Negative battery terminal tightening torque:
4.0 ~ 6.0 N.m (0.4 ~ 0.6 kgf.m, 3.0 ~ 4.4 lb-ft)
4.
Remove the four seat bolt covers by gently
pulling the covers outward and away from the
seat rail.
TSB #: 17-01-028
Page 6 of 12
SUBJECT:
5.
SANTA FE SPORT SEAT VENTILATION MODULE INSPECTION/REPLACEMENT
(SERVICE CAMPAIGN T1V)
Remove the four seat bolts using a 14mm
socket and ratchet.
Seat bolt tightening torque:
34.3 ~ 53.9 N.m (3.5 ~ 5.5 kgf.m, 25.3 ~ 39.8
lb-ft)
6.
Tilt the seat backward and disconnect the three
harness connectors from under the seat.
TSB #: 17-01-028
Page 7 of 12
SUBJECT:
7.
SANTA FE SPORT SEAT VENTILATION MODULE INSPECTION/REPLACEMENT
(SERVICE CAMPAIGN T1V)
Remove the seat from the vehicle and place it
on a clean surface.
!
CAUTION
Be extremely careful to not scratch the
vehicle paint/panels when removing the
seat(s).
8.
Use a panel removal tool and remove the switch
buttons. Carefully pry the buttons outward.
9.
Remove the Phillips screw located on the left
side of the seat, and pull the cover to the left as
shown in the picture.
Location of the
Torx screw
NOTICE
The panel may be difficult to remove.
Gently wiggle the panel up and down to
help loosen the two locking tabs.
Pull panel
to the left
TSB #: 17-01-028
Page 8 of 12
SUBJECT:
SANTA FE SPORT SEAT VENTILATION MODULE INSPECTION/REPLACEMENT
(SERVICE CAMPAIGN T1V)
10. Remove the T25 Torx screw located in the
picture shown to the right and remove the seat
side cover.
Remove the
side cover
NOTICE
The Torx screw is accessible after
removing the front seat cover.
11A. To separate the bottom seat cushion from the
seat frame, follow steps 11A-11F.
Disengage clips on right side of the seat
Disengage clips on right side of the seat.
NOTICE
To disengage the cushion clips, pull
down and outward.
TSB #: 17-01-028
Page 9 of 12
SUBJECT:
SANTA FE SPORT SEAT VENTILATION MODULE INSPECTION/REPLACEMENT
(SERVICE CAMPAIGN T1V)
11B. Disengage clip on front of the seat.
11C. Disengage clip on left side of the seat.
11D. Use a small Flathead screwdriver to disengage
the seat belt harness clip.
TSB #: 17-01-028
Disengage clip on front of the seat
Disengage clip on left side of the seat
Disengage the seat belt harness clip
Page 10 of 12
SUBJECT:
SANTA FE SPORT SEAT VENTILATION MODULE INSPECTION/REPLACEMENT
(SERVICE CAMPAIGN T1V)
11E. Use a small Flathead screwdriver to release the
seat ventilation fan port locking tabs.
Disengage the seat ventilation fan port
11F. Tilt the seat to lay it on the backrest, and lift the
bottom cushion to access the seat ventilation
module.
12. Use a Phillips screwdriver and remove the two
screws holding the seat ventilation module.
Replace the seat ventilation module.
Repeat steps 4-11 on pages 6-11 if the other
seat requires the ventilation module replaced.
13. Install all removed parts in reverse order of
removal.
TSB #: 17-01-028
Page 11 of 12
SUBJECT:
SANTA FE SPORT SEAT VENTILATION MODULE INSPECTION/REPLACEMENT
(SERVICE CAMPAIGN T1V)
14. Reconnect the negative battery terminal.
15. Turn the ignition ON and confirm no DTC(s) are
present.
If a DTC(s) is present, use the GDS to clear the
code.
If applicable, clear any DTCs in the Blue Link
system per instructions of TSB 12-BE-005-2.
16. Confirm the seat function, seat function buttons,
and ventilation systems are operating normally.
17. If applicable, reprogram the customer’s radio
presets for AM/FM/XM.
TSB #: 17-01-028
Page 12 of 12