K440NAS1

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TECHNICAL BULLETIN
K440NAS1
09 NOV 2016
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge,
tools, and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on
some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by
'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an
authorized Jaguar service facility to determine whether this bulletin applies to a specific vehicle.
SECTION: 204-01
Service Action: Front Lower Arm Joint Gaiter Damage
AFFECTED VEHICLE RANGE:
F-PACE (X761)
Model Year:
VIN:
Assembly Plant:
2017
045119-071805
Solihull
MARKETS:
NAS
CONDITION SUMMARY:
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle
Range which may have been manufactured away from process and in some cases the gaiter on the front
suspension front/forward lower control arm has been damaged. Investigations have identified a potential split
on the front/forward lower control arm gaiter, which will allow grease to be washed out and water/road debris
may enter the component during service usage. This could lead to a possible audible noise and or driveability
concern with the component that is noticeable by the driver.
Action: Retailers are required to HOLD affected new vehicles that are within your control and refrain from
releasing the vehicles for new vehicle sale pending completion of the Service Instruction detailed in this
Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI)
process but must have it completed prior to vehicle handover to the customer.
Affected vehicles already in the hands of customers should be updated at the next available opportunity.
PARTS:
NOTE: Order only the expected percentage demand of parts identified.
DESCRIPTION
PART No./SUNDRY
CODE
QTY./VALUE
EXPECTED % of VEHICLES REQUIRING
PARTS
Front lower
arm
T4A1012
See table
below
5
Bolt
T4A10259
See table
below
5
Nut
T2H17605
See table
below
5
Bolt
T2H17608
See table
below
5
Nut
T4N3680
See table
below
5
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SPECIAL TOOLS:
Refer to Workshop Manual/Service Instruction for any required special tools.
WARRANTY:
NOTE: Check DDW to ensure that a vehicle is affected by this program prior to undertaking any
rework action.
At the time of confirming a booking for vehicle repair, ensure that all outstanding Recalls and Service Actions are
identified to ensure the correct parts are available and adequate workshop time is allocated for repairs to be
completed at one visit.
Warranty claims must be submitted quoting the Program Code together with the relevant Option Code from the
table. SRO and parts information is included for information only. The Option Code(s) that allows for the drive in /
drive out allowance can only be claimed if the vehicle is brought back into the workshop for this action alone to be
undertaken.
This program is valid for a limited time only. Warranty claims with a repair date prior to the 31 October 2018
closure date must be submitted or payment within 30 calendar days of completion of the repair.
Repair procedures are under constant review and therefore times / prices are subject to change; those quoted
here must be taken as guidance only. Refer to TOPIx to obtain the latest repair time.
PROGRAM
CODE
OPTION
CODE
K440
B
Front lower arm inspect
05.10.20 0.20
-
-
K440
C
Front lower arm inspect
Drive in/drive out
05.10.20 0.20
10.10.10 0.20
-
-
Front lower arm replace single side
60.35.53 1.30
T4A1012
T4A10259
T2H17605
T2H17608
T4N3680
1
1
1
1
1
Front lower arm replace single side
Drive in/drive out
60.35.53 1.30
10.10.10 0.20
T4A1012
T4A10259
T2H17605
T2H17608
T4N3680
1
1
1
1
1
Front lower arm replace both sides
60.35.60 1.50
T4A1012
T4A10259
T2H17605
T2H17608
T4N3680
2
2
2
2
2
Front lower arm replace both sides
Drive in/drive out
60.35.60 1.50
10.10.10 0.20
T4A1012
T4A10259
T2H17605
T2H17608
T4N3680
2
2
2
2
2
K440
K440
K440
K440
DESCRIPTION
SRO
TIME
(HOURS)
D
E
F
G
PARTS/SUNDRY QTY./VALUE
CODE
Normal Warranty policies and procedures apply.
SERVICE INSTRUCTION:
1. Raise the vehicle (see TOPIx Workshop Manual section 100-02: Jacking and Lifting).
2. Inspect the front suspension left and right front/forward lower control arm joint gaiters for
damage/splitting.
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• If there is no damage/splitting on the front suspension left and right front/forward lower control arm
joint gaiters, lower and release the vehicle.
• No further action required.
• If there is damage/splitting on the front suspension left and/or right front/forward lower control arm
joint gaiters, continue to Step 3.
3. Install a new front suspension left and/or right front/forward lower control arm (see TOPIx Workshop
Manual section 204-01: Front Suspension - Front Lower Arm).
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