K426NAS2

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TECHNICAL BULLETIN
K426NAS2
23 NOV 2016
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge,
tools, and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on
some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by
'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an
authorized Jaguar service facility to determine whether this bulletin applies to a specific vehicle.
Changes are highlighted in gray
SECTION: 414-00
Service Action: Gateway Module (GWM) Stay Awake - Battery Drain
AFFECTED VEHICLE RANGE:
XE (X760)
Model Year:
VIN:
Assembly Plant:
2017
921222-942528
XF (X260)
Model Year:
VIN:
Assembly Plant:
2016-2017
Y00001-Y20740
Solihull
Castle Bromwich
MARKETS:
NAS
CONDITION SUMMARY:
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle
Range where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake.
This constant current drain of 3 amps causes the battery to go flat within a few days.
Action: Retailers are required to HOLD affected new vehicles that are within your control and refrain from
releasing the vehicles for new vehicle sale pending completion of the Service Instruction detailed in this
Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI)
process but must have it completed prior to vehicle handover to the customer.
Affected vehicles already in the hands of customers should be updated at the next available opportunity.
PARTS:
No parts required.
SPECIAL TOOLS:
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Jaguar Land Rover-approved Midtronics Battery Power Supply
Jaguar Land Rover-approved diagnostic tool with latest SDD software and Calibration File
WARRANTY:
NOTE: Check DDW to ensure that a vehicle is affected by this program prior to undertaking any
rework action.
At the time of confirming a booking for vehicle repair, ensure that all outstanding Recalls and Service Actions are
identified to ensure the correct parts are available and adequate workshop time is allocated for repairs to be
completed at one visit.
Warranty claims must be submitted quoting the Program Code together with the relevant Option Code from the
table. SRO and parts information is included for information only. The Option Code(s) that allows for the drive in /
drive out allowance can only be claimed if the vehicle is brought back into the workshop for this action alone to be
undertaken.
Repair procedures are under constant review and therefore times / prices are subject to change; those quoted
here must be taken as guidance only. Refer to TOPIx to obtain the latest repair time.
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This program is valid for a limited time only. Warranty claims with a repair date prior to the 31 October 2018
closure date must be submitted or payment within 30 calendar days of completion of the repair.
PROGRAM
CODE
OPTION
CODE
DESCRIPTION
SRO
TIME
(HOURS)
PARTS/SUNDRY QTY./VALUE
CODE
K426
B
Configure the gateway 86.98.05 0.20
module
-
-
K426
C
Configure the gateway 86.98.05 0.20
module
10.10.10 0.20
Drive in/drive out
-
-
Normal Warranty policies and procedures apply.
SERVICE INSTRUCTION:
CAUTION: A Jaguar Land Rover-approved Midtronics battery power supply must be connected to
the vehicle battery during diagnosis / module programming.
CAUTION: Make sure all ignition ON/OFF requests are carried out; failure to perform these steps
may cause damage to control modules in the vehicle.
NOTE: The Jaguar Land Rover-approved diagnostic tool must be loaded with SDD147.05 v.253 (or
later).
1. Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle battery.
2. Turn ignition ON (engine not running).
3. Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a new session.
4. Follow the on-screen prompts, allowing the diagnostic tool to read the VIN and identify the vehicle and
initiating the data collect sequence.
5. Select Diagnosis from the Session Type screen.
6. Select the Selected Symptoms tab, and then select the following:
• Electrical - Battery - Power distribution
7. Run and close the Datalogger tool to reveal the 'Extras' tab.
8. Select the Extras tab.
9. From the Recommendations tab, select Run to perform the 'Configure existing module - Gateway
module' option.
10. Follow all on-screen instructions to complete this task, ensuring all Diagnostic Trouble Codes (DTC) are
cleared.
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11. When all tasks are complete, select the Session tab and then select the Close Session option.
12. Disconnect the diagnostic tool and battery power supply from the vehicle.
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