T-SB-0047-15

Service Bulletin Details

Public Details for: T-SB-0047-15

Tsb: some 2014 - 2015 model year highlander/highlander hv vehicles may exhibit a condition in which the panoramic sunroof seal is bulging, not sitting properly, torn, has water or air leaks into the vehicle cabin, has poor appearance, or is


- 2015 - 2014 -

T-SB-0047-15
July 29, 2015
Panoramic Sunroof Seal Tear/Poor Appearance/Air or
Water Leak
Service
Category
Vehicle Exterior
Section
Sliding Roof/Convertible
Market
USA
Applicability
YEAR(S)
MODEL(S)
ADDITIONAL INFORMATION
2014 – 2015
Highlander, Highlander
HV
Plant Code(s): S
WMI(s): 5TD
Introduction
Some 2014 – 2015 model year Highlander/Highlander HV vehicles may exhibit a condition in which
the panoramic sunroof seal is bulging, not sitting properly, torn, has water or air leaks into the vehicle
cabin, has poor appearance, or is tucking in any corner. This condition can also be exhibited during
the function of the panoramic sunroof, in which the seal may tear or separate from the housing.
Follow the procedures in this bulletin to address these conditions.
Figure 1.
© 2015 Toyota Motor Sales, USA
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T-SB-0047-15
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Panoramic Sunroof Seal Tear/Poor Appearance/Air or Water Leak
Production Change Information
This bulletin applies to vehicles produced BEFORE the Production Change Effective VINs
shown below.
MODEL
ENGINE
PRODUCTION CHANGE EFFECTIVE VIN
5TDYKRFH#FS069293
5TDKKRFH#FS069293
2GR-FE
5TDZKRFH#FS069293
Highlander
5TDDKRFH#FS133004
5TDJKRFH#FS133004
5TDBKRFH#FS133004
1AR-FE
5TDZARFH#FS012697
5TDDCRFH#FS009943
Highlander HV
Hybrid
5TDJCRFH#FS009943
5TDBCRFH#FS009943
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
BD1514
R & R Panoramic Roof Seal
7.5
63251-0E050
62
13
APPLICABLE WARRANTY
• This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
• Warranty application is limited to occurrence of the specified condition described in
this bulletin.
Parts Information
PART NUMBER
PART NAME
QTY
63251-0E050
Weatherstrip, Sliding Roof
1
© 2015 Toyota Motor Sales, USA
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Panoramic Sunroof Seal Tear/Poor Appearance/Air or Water Leak
Repair Procedure
1. Confirm condition is present.
2. Remove panoramic roof assembly from vehicle per Repair Manual Instructions
Refer to the Technical Information System (TIS), applicable model and model year
Repair Manual:
• 2014 Highlander:
Vehicle Exterior – Sliding Roof/Convertible – “Sliding Roof / Convertible: Sliding Roof
Housing (for Panoramic Moon Roof): Removal”
• 2015 Highlander:
Vehicle Exterior – Sliding Roof/Convertible – “Sliding Roof / Convertible: Sliding Roof
Housing (for Panoramic Moon Roof): Removal”
• 2014 Highlander HV:
Vehicle Exterior – Sliding Roof/Convertible – “Sliding Roof / Convertible: Sliding Roof
Housing (for Panoramic Moon Roof): Removal”
• 2015 Highlander HV:
Vehicle Exterior – Sliding Roof/Convertible – “Sliding Roof / Convertible: Sliding Roof
Housing (for Panoramic Moon Roof): Removal”
NOTE
• It is recommended that more than 1 person is involved when removing the Headliner
assembly to prevent damage or creases.
• It is recommended that more than 1 person is involved to remove the panoramic roof
housing assembly from the vehicle. This housing is heavy and any damage incurred
during removal may negatively affect this repair attempt.
• Ensure that glass is placed in a safe location to avoid potential damage.
3. Remove original seal from housing.
© 2015 Toyota Motor Sales, USA
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Panoramic Sunroof Seal Tear/Poor Appearance/Air or Water Leak
Repair Procedure (Continued)
4. Ensure that the tape is flat and flush against the panoramic roof housing.
NOTICE
Do NOT remove the tape or the film protecting the surface on the tape of either the front or rear
portion of the housing. This is necessary to ensure proper seal engagement and placement.
Figure 2.
1
1
Double-sided Tape
© 2015 Toyota Motor Sales, USA
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Panoramic Sunroof Seal Tear/Poor Appearance/Air or Water Leak
Repair Procedure (Continued)
5. Install the seal onto the housing.
A. Loosely lay the seal out onto the housing.
B. Line up the rear corner locating tabs on the panoramic roof seal to the rear indents in the
panoramic roof housing. This ensures proper placement and applies to both the left and right
sides of the seal. Then install the corners onto the housing as shown.
Figure 3.
2
1
1
Line Up Locating Tab on panoramic Roof Seal
2
Installed
C. Once finished on the rear corners, move onto the front corners and repeat the same process.
© 2015 Toyota Motor Sales, USA
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T-SB-0047-15
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Panoramic Sunroof Seal Tear/Poor Appearance/Air or Water Leak
Repair Procedure (Continued)
D. While doing an inward to outward rocking motion with your hands and applying downward
pressure to install the seal onto the housing (see attached video “installation Process”),
follow the sequence below to ensure correct fitment of the seal to housing. Start with the
rear section of the housing.
Installation Process.wmv
Figure 4.
3
3
1
3
2
2
3
3
1
3
2
3
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Panoramic Sunroof Seal Tear/Poor Appearance/Air or Water Leak
Repair Procedure (Continued)
E. Continue with the front of the seal using the same sequence as above.
Figure 5.
3
3
1
3
2
2
3
1
3
1
3
2
3
1
Continue Here
© 2015 Toyota Motor Sales, USA
T-SB-0047-15
July 29, 2015
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Panoramic Sunroof Seal Tear/Poor Appearance/Air or Water Leak
Repair Procedure (Continued)
F. Finish with the sides using the sequence shown.
Figure 6.
1
1
Finish Here
G. Confirm seal is seated correctly and is flat and
smooth. The goal is for the seal to sit flush,
flat, and even.
Figure 7.
© 2015 Toyota Motor Sales, USA
T-SB-0047-15
July 29, 2015
Panoramic Sunroof Seal Tear/Poor Appearance/Air or Water Leak
Repair Procedure (Continued)
H. Once the seal is confirmed to be installed
correctly and the surface has been cleaned
to aid in adhesion, remove the tape protective
film used to hold the seal corners in place.
Figure 8.
NOTE
While applying constant downward
pressure on the corner (shown with red
arrow), pull the red tab down and away from
the seal. Do this on all 4 corners.
© 2015 Toyota Motor Sales, USA
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Panoramic Sunroof Seal Tear/Poor Appearance/Air or Water Leak
Repair Procedure (Continued)
6. Locate and position housing into vehicle.
NOTE
It is recommended that more than 1 person is used to ensure proper housing placement
due to weight.
A. Walk housing into vehicle.
B. While pushing housing into place, it is CRITICAL that the alignment pins on the housing are
not damaged and are centered into the recess in the vehicle’s roof structure. Once the
housing is aligned, hand-tighten ALL bolts into the roof structure to hold the housing in place.
Figure 9. Front
1
1
Front of Vehicle
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Panoramic Sunroof Seal Tear/Poor Appearance/Air or Water Leak
Repair Procedure (Continued)
Figure 10. Rear
1
1
Alignment Pin
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Panoramic Sunroof Seal Tear/Poor Appearance/Air or Water Leak
Repair Procedure (Continued)
7. Torque the housing using the below attached sequence.
Figure 11.
16
5
3
7
1
14
11
13
AA
2
10
12
6
9
8
4
15
AA
Large Side Brackets
HINT
• Make sure to have consistent upward pressure on the housing when tightening
the bolts.
• It is IMPORTANT that the main large side brackets, referenced above, are tightened to the
housing first, then upward onto the roof structure, then outward to the body.
• While installing the housing, Do NOT install a couple of bolts and let the housing hang.
This could potentially damage the housing and cause warping, which could lead to poor
seal fitment.
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Panoramic Sunroof Seal Tear/Poor Appearance/Air or Water Leak
Repair Procedure (Continued)
TORQUE
SEQUENCE
NUMBER
1
2
BOLT “A”
TORQUE SPEC
BOLT “B”
TORQUE SPEC
5.5 N*m (56 kgf*cm,
49 in*lbf)
-
DETAILED VIEW
-
3
B
4
5
6
8.0 N*m (82 kgf*cm,
71 in*lbf)
5.4 N*m (55 kgf*cm,
48 in*lbf)
A
B
7
8.0 N*m (82 kgf*cm,
71 in*lbf)
5.4 N*m (55 kgf*cm,
48 in*lbf)
8
A
9
10
11
12
5.5 N*m (56 kgf*cm,
49 in*lbf)
-
-
13
14
B
15
18.5 N*m (189 kgf*cm,
14 ft*lbf)
5.4 N*m (55 kgf*cm,
48 in*lbf)
A
16
8. Install glass onto housing and center/align per Repair Manual instructions.
9. Reassemble vehicle in reverse order using Repair Manual instructions
Refer to the Technical Information System (TIS), applicable model and model year Repair
Manual:
• 2014 Highlander:
Vehicle Exterior – Sliding Roof/Convertible – “Sliding Roof / Convertible: Sliding Roof
Housing (for Panoramic Moon Roof): Removal / Installation”
© 2015 Toyota Motor Sales, USA
T-SB-0047-15
July 29, 2015
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Panoramic Sunroof Seal Tear/Poor Appearance/Air or Water Leak
Repair Procedure (Continued)
• 2015 Highlander:
Vehicle Exterior – Sliding Roof/Convertible – “Sliding Roof / Convertible: Sliding Roof
Housing (for Panoramic Moon Roof): Removal / Installation”
• 2014 Highlander HV:
Vehicle Exterior – Sliding Roof/Convertible – “Sliding Roof / Convertible: Sliding Roof
Housing (for Panoramic Moon Roof): Removal / Installation”
• 2015 Highlander HV:
Vehicle Exterior – Sliding Roof/Convertible – “Sliding Roof / Convertible: Sliding Roof
Housing (for Panoramic Moon Roof): Removal / Installation”
10. Confirm the deflection of the seal (see video “Incorrect Deflection”). The seal should have even
deflection on the glass link as shown. If deflection is not seen as shown below, a new seal must
be ordered and the seal installation process must be started again.
Incorrect Deflection.wmv
Figure 12.
Figure 13.
2
1
1
OK
2
© 2015 Toyota Motor Sales, USA
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