PT20201-0002R3
Service Bulletin Details
Public Details for: PT20201-0002R3
Parts bullletin: 20201-0002 (revision 3.1) - this bulletin provides information related to the inspection and, if necessary, replacement of the engine assembly on certain 2011 to 2014 model year optima, sorento, and sportage vehicles.
Models from 2014
2014 KIA OPTIMA |
2014 KIA SORENTO |
Models from 2013
2013 KIA OPTIMA |
2013 KIA SORENTO |
2013 KIA SPORTAGE |
Models from 2012
2012 KIA OPTIMA |
2012 KIA SORENTO |
2012 KIA SPORTAGE |
Models from 2011
2011 KIA OPTIMA |
2011 KIA SPORTAGE |
Parts Bulletin No: 20-201 0002 (revision 3.1 July 14, 2017) Model: Optima, Sorento, and Sportage Date: June 16, 2017 Section: 20-201A Catalog: EPC P/N Refer: See Below THETA II ENGINE SAFETY RECALL (SC147) This bulletin provides information related to the inspection and, if necessary, replacement of the engine assembly on certain 2011 to 2014 model year Optima, Sorento, and Sportage vehicles. For repair information please refer to Technical Service Bulletin SC147. For part and ordering information, please see below. SC147 Theta II Engine Part Numbers and Vehicle Application Bolts – Fly Wheel Bolts – Drive Train Part # 21101 2GK05QQK 21101 2GK06QQK 21101 2GK07QQK 21101 2GK08QQK 21101 2GK09QQK 21101 2GK10QQK 21101 2GK11QQK 21101 2GK13QQK 21101 2GK14QQK 21101 2GK15QQK 21111 2GK50QQK 21111 2GK60QQK 21111 2GK70QQK 23231 25200 23311 25050 Application* 11-13MY US built Optima 2.4L 14MY US built Optima 2.4L 11-13MY US built Optima 2.0L 14MY US built Optima 2.0L 12-13MY Sorento 2.4L 14MY Sorento 2.4L ULEV** 14MY Sorento 2.4L ULEV or SULEV** 11-13MY Sportage 2.0L 11-13MY Korea built Optima 2.4L 11-13MY Korea built Optima 2.0L #1 - 2.4L Engines #1 - 2.0L Engines #2 - ALL ENGINES 7 needed, ALL ENGINES w/Manual Trans 7 needed, ALL ENGINES w/Automatic Trans Dipstick 26611 2G050QQK 11-13MY only - ALL ENGINES Engines Service Kits Order Controls Can only be ordered thru WebDCS (restricted in PartsEye). Affected SC147 VIN required for order entry in WebDCS. Same as above (WebDCS only, VIN required) Order quantities capped Order quantities capped *VINs beginning with K=Korea sourced; VINs beginning with 5=US sourced **Reference vehicle emissions label found under the hood for ULEV or SULEV application (see following photo) Notice: During the week of May 22nd, Kia dealers received an automatic shipment of campaign dipstick part number 26611 2G050QQK for initial SC147 customer vehicle inspections. Additional parts can be ordered through WebDCS or PartsEye as necessary; however, please note that order quantity caps will be in place to ensure availability for actual customer vehicle repairs. WARNING: CAMPAIGN PARTS ARE NON-RETURNABLE. Please place your orders according to actual customer demand. 1 NOTE: A core deposit will be collected on each engine purchased for SC147. In order for dealers to receive reimbursement of the core deposit on SC147 engine part numbers, the engine’s starter bracket ear etched with the engine serial number should be supplied to Kia Motors America under the core collection process, as follows: 1. After replacing an engine under SC147 and as detailed in Technical Service Bulletin SC147, dealers are required to break off the removed engine’s starter mount tab using the following process: In a safe area, apply a swift, hard blow to the starter mount tab on which the engine serial number from the removed engine is etched. The tab will break loose. Please reference the photo of the starter mount tab (not yet removed) in Figure 1 below. Figure 1 2. Enter a core return request thru the Core Return Inquiry Screen in WebDCS: a. Select new core type CMP, and complete the core return entry information as normal. b. In the ‘Describe Concern in Detail’ section, enter “Failed SC147 noise test.” c. Submit the claim. 3. Per the core return instructions on the Core Return Form, return the starter mount tab using the printed Fed Ex label to: KMA CORE RETURN CENTER – CUSTOM GOODS 4091 EAST FRANCIS ST ONTARIO, CA 91761 4. For the remainder of the removed engine core: Some initial replaced engine cores will be requested for return to KMA. Therefore, the engine core must be held for 5 days following SC147 claim approval. If not contacted with detailed core return instructions within 5 days following claim approval, DESTROY THE REMAINDER OF THE ENGINE CORE. DO NOT RETURN THE ENGINE CORE TO THE KMA CORE RETURN CENTER. DO NOT REMANUFACTURE THE ENGINE CORE. Failure to destroy the remainder of the engine core will cause forfeiture of the core deposit. SC147 Engine Backorder ETA: ETA information on the WebDCS Backorder Maintenance screen for these safety recall engines will be updated daily to reflect the actual engine supply plan and backorder queue ranking at the time of inquiry. 2 If you have any SC147 Theta Engine questions, please contact the Kia Parts Helpdesk Campaign Team at [email protected] or 1-800-542-5611, option 2 then (coming soon) option 3. As always, any questions regarding normal Kia parts business can be addressed to the Dealer Parts Call Center at [email protected] or 1-800-542-5611. Additional copies of this and other Parts Bulletins can be found at kdealer.com. 3