N042 UPS2917-1BN

N042 UPS2917-1BNAS1
TECHNICAL BULLETIN
26 MAY 2017
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by
trained, professional Technicians with the knowledge, tools, and
equipment required to do the job properly and safely. It informs
these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The
procedures should not be performed by 'do-it-yourselfers'. If you are
not a Retailer, do not assume that a condition described affects your
vehicle. Contact an authorized Land Rover service facility to
determine whether this bulletin applies to a specific vehicle.
INFORMATION
SECTION:
501-11: Glass, Frames and Mechanisms
SUBJECT/CONCERN:
Update Prior to Sale: Exterior 'A' Pillar Windshield Moulding Adrift
AFFECTED VEHICLE RANGE:
MODEL:
Discovery (LR)
MODEL YEAR:
2017
VIN:
000127-013968
ASSEMBLY PLANT:
Solihull
MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
An issue has been identified on certain vehicles within the listed
Affected Vehicle Range where the exterior 'A' pillar windshield
moulding seals may come loose.
ACTION:
Retailers are required to HOLD affected new vehicles that are
within your control and refrain from releasing the vehicles for new
vehicle sale pending completion of the Workshop Procedure
detailed in this Technical Bulletin. Unsold vehicles should have this
performed as part of the Pre-Delivery Inspection (PDI) process but
must have it completed prior to vehicle handover to the customer.
This program does not apply to any vehicle already registered and
in use, either with the retailer or customer. Any vehicle already in
use may continue to be driven and any repair instructions deemed
necessary will be communicated through a separate Field Action or
Technical Bulletin.
PARTS:
NOTE:
Order only the expected percentage demand of parts
identified.
DESCRIPTION
PART NO.
/SUNDRY
CODE
QTY.
/VALUE
EXPECTED % OF
VEHICLES
REQUIRING PARTS
Right side exterior 'A'
pillar windshield
moulding
LR083017
1
100
Left side exterior 'A'
pillar windshield
moulding
LR083018
1
100
SPECIAL TOOLS:
Refer to TOPIx Workshop Manual/Workshop Procedure for any
required special tools.
WARRANTY:
NOTE:
Check DDW to ensure that a vehicle is affected by this
program prior to undertaking any rework action.
At the time of confirming a booking for vehicle repair, ensure that
all outstanding Recalls and Service Actions are identified to ensure
the correct parts are available and adequate workshop time is
allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code
together with the relevant Option Code. The SRO and parts
information is included for information only. The Option Code(s)
that allows for the drive in / drive out allowance can only be
claimed if the vehicle is brought back into the workshop for this
action alone to be undertaken.
Repair procedures are under constant review and therefore times /
prices are subject to change; those quoted here must be taken as
guidance only. Refer to TOPIx to obtain the latest repair time.
This program is valid for a limited time only. Warranty claims with
a repair date prior to the 21 May 2018 closure date must be
submitted or payment within 30 calendar days of completion of
the repair.
PROGRAM
CODE
OPTION
CODE
DESCRIPTION
N042
B
Replace both
exterior 'A'
pillar
windshield
mouldings
N042
C
Replace both
exterior 'A'
pillar
windshield
mouldings
SRO
TIME
(HOURS)
PARTS
/SUNDRY
CODE
QTY.
/VALUE
05.10.20
0.2
LR083017
LR083018
1
1
05.10.20
0.2
02.02.02
0.2
LR083017
LR083018
-
1
1
-
Drive in/Drive
Out
Normal Warranty policies and procedures apply.
WORKSHOP
PROCEDURE:
NOTE:
Exterior 'A' pillar windshield mouldings may be referred to as
windshield moulding in TOPIx.
1
Replace exterior right and left 'A' pillar windshield
mouldings (see TOPIx Workshop Manual section 501-11:
Glass, Frames and Mechanisms - Windshield Moulding).