SET-TSB-15-015

ATTENTION: This Technical Service
Bulletin was issued by Southeast Toyota
Distributors, LLC.
For Toyota Dealers located within the Southeast
Region: Please refer to SET Dealer Daily to obtain
instructions on how to order parts and submit a warranty
claim (If applicable).
For Lexus Dealers or Toyota Dealers NOT located in
Florida, Georgia, Alabama, South Carolina or North
Carolina: For Repair Authorization, Parts Ordering, and
Warranty Claims please contact Southeast Toyota
Distributors Warranty Claims Department:
(888)851-2722
Press 5, then Press 4 for Out of Region SET Repairs
[email protected]
Thank you for your continued support.
12/22/2015
SET - TSB-15-015
Category:
Section:
Vehicle Exterior
Lighting (Ext)
Highlander Trailer Wiring
Connecting Trailer Harness to Vehicle
Applicability
YEAR(S)
MODEL(S)
2014-16
Highlander
INSTALLED ACCESSORY INFORMATION
Trailer Hitch and
Harness
DH1000
00016-48009
**This Publication does not apply to Vehicles Originally Equipped with a trailer hitch and harness from the factory.
REVISION NOTICE
12/22/2015
Format Edited for TIS publication
Any previous printed versions of this bulletin should be discarded.
Introduction
Some owners may comment that they are unable to connect their flat 4 trailer wiring
harness into the vehicles connector due to interference with the hitch pin. This document
will clarify proper usage of the accessory trailer harness and temporary mounting
bracket.
Warranty Information
For Dealers located in the Southeast Region, Florida, Georgia, Alabama, South Carolina, or
North Carolina, Submit Warranty claim utilizing the information below.
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
NA
NA
NA
NA
NA
NA
If you are a dealer located outside of the Southeast Region, please contact the SET Accessory
Warranty Department at (888)851-2722 Press 5, then Press 4 for Out of Region SET Repairs or
email [email protected] for claim payment instructions.
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December 22, 2015
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SET-TSB-15-015 Highlander Trailer wiring connector
Parts Information
PART NUMBER
DISCRIPTION
NA
NA
If you are a dealer located outside of the Southeast Region, please contact the SET
Accessory Warranty Department at (888)851-2722 Press 5, then Press 4 for Out of Region
SET Repairs or email [email protected].
Repair Process
Concern
Some owners may comment they are unable to connect their 4 pin trailer harness to the
Vehicle’s accessory trailer harness connection due to interference with the hitch Pin.
Remedy
Removal of connector from temporary holding bracket for trailer use.
1) Remove Cap from Connector
Southeast Toyota Distributors, LLC
December 22, 2015
SET-TSB-15-015 Highlander Trailer wiring connector
2) Grasp the back of the connector and pull connector from temporary bracket.
3) Using slack in harness, pull the connector from under the bumper cover and
connect to the trailer’s harness.
Storage of connector after use.
1) Verify the Connector Cap strap loop is positioned behind the groove in the
connector for the holding bracket.
Southeast Toyota Distributors, LLC
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December 22, 2015
SET-TSB-15-015 Highlander Trailer wiring connector
2) While Grasping the rear of the connector, push connector into holding bracket
3) Place protective cap over the connector.
Southeast Toyota Distributors, LLC
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