SGI17-03

SERVICE ACTION Q627: NO SERVICE INTERVAL REQUIRED
MESSAGE DISPLAYED IN THE MESSAGE CENTER
12-JAN-17
NO.: SGI17-03
SEC.: GENERAL
SERVICE BULLETIN
MKT.: CAN / USA
INFORMATION
DESCRIPTION OF ISSUE
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where no service
interval required message is displayed in the message center when an engine service is required after covering
the appropriate distance/time in service.
AFFECTED VEHICLES
Discovery Sport (L550)
Model Year: ............................................... 2015-2017
VIN: ................................................................ 501001-627258
Visit the InfoTrail website for a list of affected unsold vehicles (as of 11 January 2017).
ACTION TO BE TAKEN
Check DDW to ensure that the vehicle is affected by this program prior to undertaking any rework action.
Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the
vehicles for new vehicle sale pending completion of the rework action.
Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI) process but must have it
completed prior to vehicle handover to the customer. Affected vehicles already in the hands of customers should
be updated at the next available opportunity.
Refer to Technical Bulletin Q627NAS, Service Action: No Service Interval Required Message Displayed in the
Message Center, for detailed repair instructions.
PARTS
No parts required.
TOOLS
Refer to the Technical Bulletin noted above for any required tools.
WARRANTY
NOTE: check DDW to ensure that a vehicle is affected by this program prior to undertaking any rework action.
At the time of confirming a booking for vehicle repair, ensure that all outstanding Recalls and Service Actions are
identified to ensure the correct parts are available and adequate workshop time is allocated for repairs to be
completed at one visit.
Warranty claims must be submitted quoting the Program Code together with the relevant Option Code from the
table. SRO and parts information is included for information only. The Option Code(s) that allows for the drive in /
drive out allowance may only be claimed if the vehicle is brought into the workshop for this action alone to be
undertaken.
Jaguar Land Rover North America, LLC
555 MacArthur Boulevard
Mahwah, NJ 07430
Repair procedures are under constant review and therefore times / prices are subject to change; those quoted
here must be taken as guidance only. Refer to TOPIx to obtain the latest repair time.
This program is valid for a limited time only. Warranty claims with a repair date prior to the 30 December2018
expiry date must be submitted for payment within 30 calendar days of completion of the repair.
PROGRAM
CODE
OPTION
CODE
Q627
B
Q627
C
Q627
D
Q627
E
DESCRIPTION
SRO
TIME
(HOURS)
PART NO. / SUNDRY
CODE
QTY. /
VALUE
CCF update
86.90.24
0.20
-
-
CCF update
86.90.24
0.20
-
-
Drive in/drive out
02.02.02
0.20
-
-
CCF update
86.90.24
0.20
-
-
Disengage/engage transit
86.90.89.47
0.10
-
-
CCF update
86.90.24
0.20
-
-
Disengage/engage transit
86.90.89.47
0.10
-
-
Drive in/drive out
02.02.02
0.20
-
-
Normal Warranty policies and procedures apply.