SSM72558

Service Bulletin Details

Public Details for: SSM72558

New remote function actuator (rfa) cannot communicate with sdd when programming as new


- 2017 - 2016 - 2015 - 2014 -

TOPIx - SSM72558 - New Remote Function Actuator (RFA) cannot communicate with S... Page 1 of 2
Reference
SSM72558
Models
Discovery Sport / L550
LR4 / L319
Range Rover / L405
Range Rover Evoque / L538
Range Rover Sport / L494
Title
New Remote Function Actuator (RFA) cannot communicate with SDD when
programming as new.
Category
Diagnostic Software Hardware
Last modified
17-Nov-2016 00:00:00
Symptom
000101 Diagnostic Concerns
Content
Issue:
L405 – Range Rover: From 14MY onwards
L494 – Range Rover Sport: From 14MY onwards
L538 – Range Rover Evoque: From 14MY onwards
L550 – Discovery Sport: From 15MY onwards
L319 – LA- Discovery 4 - From 16MY onwards
When fitting a new RFA with a module part number of:
FK72-19H440 - AE
FK72-19H440 - BE
FK72-19H440 - AF
FK72-19H440 - BF
SDD cannot communicate with the RFA. This will be displayed as a red ‘X’ for the RFA
in the SDD vehicle specification screen.
Note:
This concern does not apply to modules with a manufacturing date after 23rd August
2016, which can be identified by looking at the date stamp printed on the module.
Cause:
The new RFA module supplied is manufactured with pre-flashed software for ‘DUAL
CAN’ vehicles. These vehicles are ‘MULTICAN’ and not ‘DUAL CAN’ and will not
communicate with SDD for programming or update without completing the action
instructions detailed below.
http://topix.landrover.jlrext.com/topix/service/archive/713421/index
12/2/2016
TOPIx - SSM72558 - New Remote Function Actuator (RFA) cannot communicate with S... Page 2 of 2
Action:
Complete the following steps when replacing an RFA:
1. Use TOPIx to identify the 5 Amp fuse that supplies the power to pin 20 of the RFA.
2. Set the vehicle ignition to ‘ON’ placing the Smart Key against the Immobilizer
Antenna Unit (IAU).
3. Disengage the Electronic Parking Brake (EPB).
4. Locate the fuse box in the vehicle.
5. Remove and refit the 5 Amp fuse for the RFA.
6. Re-fresh the data collect and confirm if the RFA is now communicating.
7. Select Configure new modules - Keyless vehicle module and follow the on screen
instructions in SDD.
NOTE: If the ignition cannot be switched on by placing the Smart Key against the IAU,
complete the following steps:
1. Remove the 5 Amp fuse for the RFA.
2. Run the immobilization procedure.
3. When the ignition comes on, disengage the parking brake and immediately refit the
RFA fuse.
4. Re-fresh the data collect and confirm if the RFA is now communicating.
5. Select Configure new modules - Keyless vehicle module and follow the on screen
instructions in SDD.
Technicians - Please rate this SSM and provide comments so that future
communications can be improved.
1 = Poor – Basic information provided – The SSM does not help me resolve the
customer concern.
3 = Average – Adequate information provided – The SSM partially helps me resolve the
customer concern.
5 = Excellent – All required information provided to resolve the customer concern.
http://topix.landrover.jlrext.com/topix/service/archive/713421/index
12/2/2016


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