IK0800503
Service Bulletin Details
Public Details for: IK0800503
Isb starting system diagnostics
- 2016 - 2015 - 2014 - 2013 - 2012 - 2011 -
Models from 2016
2016 INTERNATIONAL BECB |
2016 INTERNATIONAL BESB |
2016 INTERNATIONAL CECB |
2016 INTERNATIONAL CESB |
2016 INTERNATIONAL DURASTAR |
Models from 2015
2015 INTERNATIONAL BECB |
2015 INTERNATIONAL BESB |
2015 INTERNATIONAL CECB |
2015 INTERNATIONAL CESB |
2015 INTERNATIONAL DURASTAR |
Models from 2014
2014 INTERNATIONAL BECB |
2014 INTERNATIONAL BESB |
2014 INTERNATIONAL CECB |
2014 INTERNATIONAL CESB |
2014 INTERNATIONAL DURASTAR |
Models from 2013
2013 INTERNATIONAL BECB |
2013 INTERNATIONAL CECB |
2013 INTERNATIONAL DURASTAR |
2013 IC BESB |
2013 IC CESB |
Models from 2012
2012 INTERNATIONAL CECB |
2012 INTERNATIONAL DURASTAR |
2012 IC BESB |
2012 IC CESB |
2012 IC BUS BE |
Models from 2011
2011 INTERNATIONAL BESB |
2011 INTERNATIONAL CECB |
2011 INTERNATIONAL DURASTAR |
2011 IC CESB |
2011 IC BUS BE |
IK0800503 ISB Starting System Diagnostics Page 1 of 6 Countries: CANADA, UNITED STATES Document ID: IK0800503 Availability: ISIS, Bus ISIS, FleetISIS Revision: 15 Major System: ELECTRICAL SYSTEM Created: 10/22/2014 Current Language: English Last Modified: 2/24/2016 Other Languages: NONE Author: Viewed: David Smith 9173 Less Info Coding Information Hide Details Copy Link Copy Relative Link Bookmark Add to Favorites View My Bookmarks Print Provide Feedback Helpful Not Helpful 69 5 Title : ISB Starting System Diagnostics Applies To : ISB Engine CHANGE LOG 02/24/2016 - Adjusted special tool description, and responded to feedback. 12/11/2015 - Added a note about manual transmission equipped vehicles in diagnostics. Added Starter diagnostic worksheet to this iKnow to match starter process for all other vehicles per feedback request. 10/29/2015 - Added Extra decision to step 2 if clunk noise is heard. Added SRT link, and fixed format issues 09/10/2015 - Changed verbiage in step 7 per feedback request. Added Warranty Note under Description DESCRIPTION This document will guide the user through Cummins ISB starter and ring gear diagnostics. It is important to review all the material to prevent repeat failures, especially in instances of ring gear damage by the starter. NOTE: Warranty claims with a failure date of 09/21/2015 and later will not be allowed if the complete repair is not performed. See steps 10 and 11 of the diagnostics. As some vehicles may require an overlay harness to prevent repeat starter motor failures. Following the step based procedure below will determine if there is an issue with a starter motor and help prevent warranty denials for No Trouble Found (NTF). When testing for a Starter related failure, the technician will complete the proper diagnostic worksheet. Critical diagnostic testing values are to be printed and submitted with the claim. NOTE: Before performing any voltage drop test; inspect each cable end nut torque, insulation, routing, clipping, discoloration, and terminal arching SYMPTOMS Diagnostic Trouble Codes DTC/Light Description N/A Customer Observations or Concerns: Operator may hear one of the following from the starter: • • • • • • • • • Click Clunk Grind Squeal Starter spins, doesn't rotate engine Slow Engine Crank Click No-Crank No-Click No-Crank Crank No-Start https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 3/1/2016 IK0800503 ISB Starting System Diagnostics Page 2 of 6 SPECIAL TOOLS / SOFTWARE Tool Description Tool Number Cummins Insite Comments Cummins Tool Midtronics ESP Tools Resource Center PARTS Description MOTOR,STARTING 12V , 38MT DELCO Flexplate Flexplate Part Number Quantity Source From Application 8201039 1 Navistar Engine- ISB 3968672 29545469 1 1 Cummins Allison Trans- 0013ASP Allison 2000 Trans- 0013AVE Allison 3000 DIAGNOSTICS NOTE: Before performing any voltage drop test; inspect each cable end nut torque, insulation, routing, clipping, discoloration, and terminal arching Step Action Diagnostic Trouble Code Check: 1 Decision Yes. Go to appropriate diagnostic manual to diagnose crank no start symptom Review current health report for Cummins or Body Controller fault codes that may cause an extended crank condition (Crankshaft Position Sensor, Camshaft Sensor, Fuel System, Electrical codes) No. Step 2 Are there pending/active/previously active DTC's causing a crank no start? Step Action Manual Engine Barring Test: Decision Yes. (with no audible clunk noise) Go To Step 3 Have an assistant bar the engine over from the alternator pulley 2 TIP: If an audible noise is heard from the starter area when the engine is rotated by hand, there is most likely flexplate ring gear damage. Does the engine rotate freely, and no clunk noise was heard? Step Action Cranking RPM Test: 3 Yes. (With audible clunk noise) Go to Step 4 No. Diagnose engine lock up condition. Decision Yes. Go to appropriate Cummins crank no start diagnostic. Do NOT replace starter motor Monitor Engine RPM using Cummins Insite while cranking the engine No. Step 4 Does the engine crank? Step Action 4 Perform battery test: Decision Yes. Replace ONLY failed battery and then recheck for symptom https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 3/1/2016 IK0800503 ISB Starting System Diagnostics Page 3 of 6 No. Step 5 Follow IK0800482- Battery Testing, Diagnostics & Maintenance Is a warranty approval code (WAC) or failed battery result from any battery generated? Step Action 5 Decision Starter Cable Voltage Drop Test: Yes. Make required repair Follow Midtronics starter cable voltage drop test No. Step 6 Is combined + & voltage drop greater than 0.5v? Step Action 6 Decision Alternator Cable Voltage Drop Test: Yes. Make required repair Follow Midtronics alternator cable voltage drop test No. Step 7 Is combined + & voltage drop greater than 0.5v? Figure 1: Starter IMS S terminal DVOM Hookup Location Step Action 7 Starter Control Circuit Check: Decision Yes. Perform starter control diagnostics for possible causes: Wiring Connect DVOM test leads on IMS (Mag switch) "S terminal" and ground to solenoid F3A Fuse Start Relay (Neutral Relay) case as indicated in Figure 1 Crank Inhibit Relay Have an assistant hold keyswitch in start position for 5 seconds. Compare DVOM IMS (Mag switch) "S terminal" reading to B+ voltage at batteries Clutch Switch (Manual Trans) TCM (Auto Trans) ECM Key Switch https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 3/1/2016 IK0800503 ISB Starting System Diagnostics Page 4 of 6 No. Step 8 Does the DVOM not read battery voltage +/-0.5 volts? Figure 3: Flexplate/Flywheel Ring Gear Step Action Flexplate/Flywheel Ring Gear Inspection: Decision Yes. Step 9 Remove starter Mark the flexplate ring gear with a paint pen 8 Have an assistant bar the engine over while you inspect each tooth for damage: burrs, milling, chips, etc. (Figure 3) No. Inspect each tooth TIP: This can be done as a one man operation using a borescope or by looking through the starter mount hole Did all 127 teeth get inspected? Step Action Flexplate replacement determination: 9 Does the flexplate need to be replaced when ring gear teeth are compared to Figure 3? Step Action 10 Build date inspection: Decision Yes. Replace flexplate & starter and then go to step 10 (Manual Transmission equipped vehicles End diagnostics here) No. Replace starter and then go to step 10 (Manual Transmission equipped vehicles End diagnostics here) Decision Yes. Step 11 https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 3/1/2016 IK0800503 ISB Starting System Diagnostics Page 5 of 6 No. Repair complete Inspect truck or bus build date Was the truck or bus build on or BEFORE 5/31/2015? Figure 4: Rectifier Diode Inspection Step Action Decision Overlay harness inspection: 11 Yes. Repair complete (state in warranty claim the harness was installed prior to repair) Inspect for previously installed rectifier diode assembly -CE Bus located on trunk of harness under dash next to cowl on driver side Durastar located near relay block No. Follow instructions Click Here (Manual Transmission equipped vehicles do not click for instructions end diagnostics) Is the overlay harness with rectifier diode installed when compared to Figure 4? WARRANTY INFORMATION Any of the following symptoms should be documented in notes on the warranty claim Click Clunk Grind Squeal Slow engine crank Click nocrank No-click no-crank Crank nostart Warranty Claim Coding: Group: 08540- Cranking System Noun: 202- Motor, Starter Standard Repair Times: Description Chassis Engine SRT Starter Diagnostics CE Bus Cummins ISB GY08-2202A Starter Diagnostics 4300 Cummins ISB KL08-2202A Starter Motor Replacement CE Bus Cummins ISB GY08-4202SB Starter Motor Replacement 4300 Cummins ISB KL08-4202SB Automatic Transmission (Removal & Reinstall) CE Bus Cummins ISB GY13-9114SB 4300 Cummins ISB KL13-9114SB SRT Times https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 3/1/2016 IK0800503 ISB Starting System Diagnostics Page 6 of 6 Automatic Transmission (Removal & Reinstall) Flexplate Replacement CE Bus Cummins ISB GY13-9114SB-1 Flexplate Replacement 4300 Cummins ISB KL13-9114SB-1 OTHER RESOURCES Master Service Information Site Hide Details Feedback Information Viewed: 9172 Helpful: 69 Not Helpful: 5 No Feedback Found Copyright © 2016 Navistar, Inc. https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 3/1/2016