122-H3A4J-06

Service
Technical Information
94/14 ENU
AE04
5
AE04 - Replacing Upper Part of Lock on Front Lid (Recall Campaign)
Model Line:
911 (991)
Model Year:
As of 2014 up to 2015
Concerns:
Upper part of lock on front lid
Information:
This is to inform you of a Recall Campaign on the above-mentioned vehicles. Due to a temporary
manufacturing error, there is a possibility that front lid lock upper parts, on which the catch
bar was not riveted to the mounting plate according to specifications, were installed on the
affected vehicles.
The durability of the upper part of the lock cannot be guaranteed over the service life of the affected
vehicles and the risk of the lid opening unintentionally cannot be ruled out.
Action
Required:
Replace upper part of lock on front lid.
Affected
Vehicles:
The VIN(s) can be checked by using PIWIS Vehicle Information link to verify if the campaign affects the
vehicle. This campaign is scope specific to the VIN! Failure to verify in PIWIS may result in an improper
repair. This campaign affects 1,492 vehicles in North America.
Tools:
Torque wrench, e.g. V.A.G 1331 - Torque wrench, 6-50 Nm (4.5-37 ftlb.)
Parts Info:
NOTE: An initial automatic parts allocation will be initiated on November 11, 2014. A second automatic
parts allocation will be undertaken when additional parts arrive in the U.S. NO PTEC/PAV REQUESTS FOR
PARTS WILL BE HONORED BEFORE THE SECOND ALLOCATION IS COMPLETED.
Work
Procedure:
Part No.
Designation
– Use
Qty.
000.043.209.87
 Lock upper part
– Front lid
1 ea.
999.073.378.02
 Round head screw, M6 x 20
– Upper part of lock on front lid
2 ea.
See Attachment “A”.
2014© Porsche Cars North America, Inc.
AfterSales
Nov 11, 2014
Page 1 of 2
5
Service
AE04
Claim
Submission:
ENU
Technical Information
94/14
Attachment “B”.
Attachment "A": Work Procedure
1
Replace upper part of lock on front lid  Workshop Manual '551819 Removing and installing upper
part of front lid lock'.
2
Enter the recall campaign in the Warranty and Maintenance booklet.
Attachment "B": Claim Submission - Recall Campaign AE04
Warranty claims should be submitted via WWS/PQIS.
Open campaigns may be checked by using either the PIWIS Vehicle Information system or through PQIS
Job Creation.
Labor, parts, and sublet will be automatically inserted when Technician is selected in WWS/PQIS. If
necessary, the required part numbers will need to be manually entered into warranty system by the dealer
administrator.
Working time:
Labor time: 28 TU
Replacing upper part of lock on front lid
Includes:
Adjusting upper part of lock
Parts required:
000.043.209.87
Lock upper part
1 ea.
999.073.378.02
Round head screw
2 ea.
 Damage code AE04 099 000 2
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. If a particular condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your authorized Porsche Dealer for the latest information
about whether a particular technical bulletin applies to your vehicle. Part numbers listed in these bulletins are for reference only. Always check with your authorized Porsche dealer to verify the current and
correct part numbers. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS
Tester are the ones that must be followed.
© Porsche Cars North America, Inc.
Dealership
Distribution
Routing
Service Manager
_______
Shop Foreman
_______
Service Technician
________
_______
_______
_______
Asst. Manager
_______
Warranty Admin.
_______
Service Technician
________
_______
_______
_______
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Printed in the USA
Nov 11, 2014
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AfterSales
2014© Porsche Cars North America, Inc.