NTB15-045d

Classification:
Reference:
HA15-001d
Date:
NTB15-045d
November 15, 2016
2014-2017 ROGUE; MANUAL HVAC IMPROPER OPERATION
This bulletin has been amended. Changes have been made throughout.
Please discard all previous versions.
APPLIED VEHICLES: 2014-2017 Rogue (T32) - Equipped with Manual HVAC system
2014-2015: All
2016 beginning with “KNM”: ALL
2016 beginning with “5N1”:
Built before 5N1AT2M(**)GC 877504 // July 11, 2016
2016-2017 beginning with “JN8”: Bulletin does not apply
2017 beginning with “KNM”:
Built before KNMAT2M(**)HP 505819 // October 5, 2016
2017 beginning with “5N1”: Bulletin does not apply
NOTE: This bulletin does not apply to the Rogue Select (S35)
APPLIED VIN &
DATE:
IF YOU CONFIRM
There are no HVAC DTCs stored,
and
One of the following conditions:

Air temperature from the HVAC vents does not match the temperature setting
(warm air is discharged when cold is selected, or vice versa).
or

Air is discharged from the incorrect location. For example, vent is selected but 100%
of air is discharged to the foot or defrost.
NOTE: If HVAC DTC(s) are stored, or if the Front Air Control Unit part number is already
27500-4BB0E, this bulletin does not apply.

See Figures A and B on page 2 for location of Front Air Control Unit part number.
See ACTION on page 2.
IMPORTANT: The purpose of ACTION (page 2) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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ACTION
1. Replace the Front Air Control Unit with the one listed in Parts Information.

Refer to the Electronic Service Manual (ESM), section HAC – Heater & Air
Conditioning Control System for removal and installation information.
2. Use CONSULT-III plus (C-III plus) to reset the door motor starting position.
Front Air Control Unit Part Number
If the part number is already 27500-4BB0E, this bulletin does not apply.
Example only
Front Air
Control Unit
XXXXX
XXXXX
Figure A
Back of Front Air
Control Unit
Figure B
SERVICE INFORMATION
1. Replace the Front Air Control Unit with the one listed in Parts Information.

Refer to the Electronic Service Manual (ESM), section HAC – Heater & Air
Conditioning Control System for removal and installation information.
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NTB15-045d
Door Motor Starting Position Reset
2. Connect the CONSULT PC to the vehicle with the plus VI.
3. Start C-III plus.
Figure 1
4. Start the engine.

Keep the engine running during this procedure.
Figure 1
5. Navigate C-III plus to HVAC > Work Support.
6. Select Door Motor Starting Position Reset.
7. Select Start.
Step 6
Step 7
Figure 2
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NTB15-045d
8. Select Start to start the Door Motor Starting Position Reset.

Keep the ignition ON and the engine running.
Step 8
Figure 3
9. Wait for the Door Motor Starting Position Reset to complete (about 30 seconds).
10. Select End.
Step 10
Figure 4
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NTB15-045d
11. Confirm the HVAC controls now operate correctly.

With the A/C ON, confirm outlet air temperature matches temperature setting at
mid-point, full warm, and full cold.

Confirm outlet air is discharged from the selected position: Vent, Floor, Defrost,
and Bi-level.
12. Turn the ignition OFF.
13. Disconnect C-III plus from the vehicle.
14. Re-start the engine.
15. Again, confirm the HVAC controls operate correctly.

With the A/C ON, confirm outlet air temperature matches temperature setting at midpoint, full warm, and full cold.

Confirm outlet air is discharged from the selected position: Vent, Floor, Defrost, and
Bi-level.
16. Turn the ignition OFF.
END
PARTS INFORMATION
DESCRIPTION
PART #
QUANTITY
CONTROLLER ASSY- AIR CONDITIONER
(Front Air Control Unit)
27500-4BB0E
1
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
Replace Controller Assy – Air Conditioner
Perform HVAC Door Motor Starting
Position Reset
OP CODE
SYM
DIA
TC10AA
(1)
(2)
ZE
TX43AA
FRT
32
0.2
(1) Refer to the electronic parts catalog (FAST or equivalent) and use the appropriate
CONTROLLER ASSY-AIR CONDITIONER part number (27500-*****) as the PFP.
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated flat rate
time.
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