122-E3D6M-12
Service Bulletin Details
Public Details for: 122-E3D6M-12
Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection o
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2017 PORSCHE CAYENNE |
Models from 2016
2016 PORSCHE CAYENNE |
Models from 2015
2015 PORSCHE CAYENNE |
Models from 2014
2014 PORSCHE CAYENNE |
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2012 PORSCHE CAYENNE |
Models from 2011
2011 PORSCHE CAYENNE (E2) |
Cayenne (92A) Technical Information 19/16 3978 Eliminating Symptoms in Body Interior: Reworking Wire Harness on Transfer Case Servo Motor (Warning message "Fault All-wheel drive system" in the instrument cluster)/SY1916) ENU 3 General information Symptom The warning message "Fault All-wheel drive system" is displayed in the instrument cluster. Fault codes can be stored in the fault memory of the all-wheel drive control unit. Causes and remedial action Cause Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. Model Year: As of 2011 up to 2017 Remedial Action In the event of a customer complaint, check the plug connection on the servo motor and the servo motor itself for damage: • • Tools: If the electric plug connection on the transfer case servo motor is corroded, replace section of cable including electric plug connection using a repair kit. If the servo motor is damaged, replace section of cable including electric plug connection and transfer case servo motor. - PIWIS Tester - Charger Repairing electric plug connection on transfer case servo motor Parts Info: Cayenne (V6) Tiptronic Cayenne S (V6) Tiptronic Cayenne S Hybrid/S E-Hybrid Cayenne GTS (V6) Tiptronic Part No. Designation Qty. 000.043.989.70 Transfer case cable repair kit 1 ea. Work Procedure: 1 2 Lift the vehicle. Workshop Manual '4X00IN Lifting the vehicle' Release and disconnect electric plug connection Repairing electric plug connection on transfer case servo motor -2- on the transfer case servo motor Repairing electric plug connection on transfer case servo motor -3-. Workshop Manual '397819 Removing and installing servo motor on transfer gear' 2016© Porsche Cars North America, Inc. AfterSales Nov 18, 2016 Page 1 of 4 3 Cayenne (92A) 3978 ENU Technical Information 19/16 3 Disconnect wire harness Repairing electric plug connection on transfer case servo motor -1- in the marked area Repairing electric plug connection on transfer case servo motor -X-. 4 Attach new electric wire harness with electric plug connection Repairing electric plug connection on transfer case servo motor -2- to the wire harness Repairing electric plug connection on transfer case servo motor -1- (20 lines). Workshop Manual '9X00IN Ordering and repairing electric plug connections' 5 Plug electric plug connection Repairing electric plug connection on transfer case servo motor -2into the transfer case servo motor Repairing electric plug connection on transfer case servo motor -3-. 6 Lower the vehicle. 7 PIWIS Tester must be connected to the vehicle. 8 Read out and erase fault memory. 9 Disconnect the PIWIS Tester from the vehicle. Repairing electric plug connection on transfer case servo motor Repairing electric plug connection on transfer case servo motor Parts Info: Cayenne S (V8) Tiptronic Cayenne Turbo/Turbo S (V8) Tiptronic Cayenne GTS (V8) Tiptronic Part No. Designation Qty. 000.043.989.94 Transfer case cable repair kit 1 ea. Work Procedure: 1 Nov 18, 2016 Page 2 of 4 Lift the vehicle. Workshop Manual '4X00IN Lifting the vehicle' 2 Release and disconnect electric plug connection -2- on the transfer case servo motor -3-. Workshop Manual '397819 Removing and installing servo motor on transfer gear' 3 Disconnect wire harness -1- in the marked area -X-. 4 Attach new electric wire harness with electric plug connection Repairing electric plug connection on transfer case servo motor -2- to the wire harness Repairing electric plug connection on transfer case servo motor -1- (20 lines). Workshop Manual '9X00IN Ordering and repairing electric plug connections' AfterSales 2016© Porsche Cars North America, Inc. Cayenne (92A) Technical Information 19/16 5 Plug electric plug connection Repairing electric plug connection on transfer case servo motor -2into the transfer case servo motor Repairing electric plug connection on transfer case servo motor -3-. 6 Lower the vehicle. 7 PIWIS Tester must be connected to the vehicle. 8 Read out and erase fault memory. 9 Disconnect the PIWIS Tester from the vehicle. 2016© Porsche Cars North America, Inc. AfterSales ENU 3978 3 Repairing electric plug connection on transfer case servo motor Nov 18, 2016 Page 3 of 4 Cayenne (92A) Technical Information 19/16 ENU 3978 3 Invoicing Invoicing: Scope 1: Replacing electric line incl. electric plug connection on the transfer case servo motor The work involved is invoiced under the labor operation: I No. APOS Labor operation 39784146 Repairing transfer case servo motor For invoicing and documentation using PQIS, enter the following coding: Location (FES5) 39780 Servo motor f. transfer case Damage type (SA4) 3319 Plug connections corroded Invoicing: Scope 2: Replacing transfer case servo motor and electric line incl. electric plug connection on transfer case servo motor The work involved is invoiced under the labor operation: I No. APOS Labor operation 39785546 Replacing transfer case servo motor For invoicing and documentation using PQIS, enter the following coding: Location (FES5) 39780 Servo motor f. transfer case Damage type (SA4) 3319 Plug connections corroded Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. If a particular condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your authorized Porsche Dealer for the latest information about whether a particular technical bulletin applies to your vehicle. Part numbers listed in these bulletins are for reference only. Always check with your authorized Porsche dealer to verify the current and correct part numbers. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © Porsche Cars North America, Inc. Dealership Distribution Routing Service Manager _______ Shop Foreman _______ Service Technician ________ _______ _______ _______ Asst. Manager _______ Warranty Admin. _______ Service Technician ________ _______ _______ _______ Dr. Ing. h.c. F. 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