122-U8H3K-06

Service
Technical Information
24/12 ENU
WC18
6
WC18 - Reworking Motor for Rear Side Section Flaps (Workshop Campaign)
Vehicle Type:
911 Carrera (991)/911 Carrera S (991)
Model Year:
2012
Concerns:
Motor for rear side section flaps
Information:
This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is
the possibility that motors for controlling the rear side section flaps, on which the pinion shaft is not
connected properly to the motor due to a manufacturing defect, were installed in the affected vehicles.
In the event of emergency operation, the convertible top cannot therefore be closed manually as
described in the Owner’s Manual.
Action
Required:
Glue the pinion shaft to the motor for rear side section flaps.
Affected
Vehicles:
The VIN(s) can be checked by using PIWIS Vehicle Information link to verify if the campaign affects the
vehicle. This campaign is scope specific to the VIN! Failure to verify in PIWIS may result in an improper
repair. At the present time, this campaign affects only one (1) vehicle in the N.A.
Parts Info:
000.043.110.20
⇒ Loctite 480 adhesive, 20g bottle (impactresistant)
Commerically available from W.W. Grainger
(Grainger.com), p/n 2VFH2
1 ea.
The bottle of Loctite 480 must only be claimed for one vehicle at each Porsche dealership. The
remainder of the campaigns claimed must be submitted without parts.
Tools:
Nr.90 Pos.1 - Torque wrench
Screwdriver/socket-wrench insert, Torx 25
Screwdriver/socket-wrench insert, Torx 20
Screwdriver (Philips)
Work
Procedure:
See Attachment “A”.
Claim
Submission:
See Attachment “B”.
2012© Porsche Cars North America, Inc.
AfterSales
Oct 24, 2012
Page 1 of 3
6
Service
WC18
ENU
Technical Information
24/12
Attachment "A": Work Procedure
Information
The convertible top may still be in transport mode and may not therefore be functional. Since the
convertible top will have to be operated as part of the campaign, it must not be in transport mode. See ⇒
Technical Information ’610100 Sales check: Restoring convertible top function’.
1
Remove motor for rear side section flaps ⇒ Workshop Manual ’614019 Removing and installing flap
motor - section on "Removing"’.
2
Rework motor for rear side section flaps.
2.1
Pull pinion shaft out of the guide for the motor
⇒ Figure 1 -A-.
2.2
Clean contact surfaces on the pinion shaft
and motor.
2.3
Coat the end of the pinion shaft with Loctite
480 adhesive all the way around ⇒ Figure 1
-B-.
2.4
Insert the coated pinion shaft into the motor
immediately (adhesion time: 10 to 150 sec.)
and slide it in as far as it will go ⇒ Figure 1
-C-.
A
B
C
The glued pinion shaft must stick securely
to the motor. Check that the pinion shaft
is adhered correctly (glue it on again if
necessary).
Figure 1
3
Install motor for rear side section flaps ⇒ Workshop Manual ’614019 Removing and installing flap
motor - section on "Installing"’.
4
Enter the workshop campaign in the Warranty and Maintenance booklet.
Attachment "B": Claim Submission - Workshop Campaign WC18
Warranty claims should be submitted via WWS/PQIS.
Open campaigns may be checked by using either the PIWIS Vehicle Information system or through PQIS
Job Creation.
Labor, parts, and sublet will be automatically inserted when Technician is selected in WWS/PQIS. If
necessary, the required part numbers will need to be manually entered into warranty system by the dealer
administrator.
Oct 24, 2012
Page 2 of 3
AfterSales
2012© Porsche Cars North America, Inc.
Service
Technical Information
24/12 ENU
WC18
6
Working time:
Reworking motor for rear side section flaps
Includes:
Opening and closing convertible top
Removing and installing rear cover
Removing and installing motor for rear side section flaps
Reworking motor for rear side section flaps
Labor time: 39 TU
Parts required:
000.043.110.20
Loctite 480 adhesive
Commerically available from W.W. Grainger
(Grainger.com), p/n 2VFH2
1 ea.
The bottle of Loctite 480 must only be claimed for one vehicle at each Porsche dealership. The
remainder of the campaigns claimed must be submitted without parts.
⇒ Damage code WC18 066 000 1
References:
⇒ Workshop Manual ’705319 Removing and installing rear cover’
⇒ Workshop Manual ’614019 Removing and installing flap motor’
Important Notice: Porsche Cars N.A Technical Bulletins are intended for use by professional technicians, not a "Do-it-yourselfer." They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Special tools may be required to perform certain operations identified in these bulletins. Use of tools
and procedures other than those recommended in these bulletins may be detrimental to the safe operation of your vehicle. Properly trained technicians have the equipment, tools, safety instructions
and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your Porsche Dealer for
information on whether your vehicle may benefit from the information. Part numbers listed in these bulletins are for reference only. Always check with your authorized Porsche dealer to verify correct part
numbers.
© Porsche Cars North America, Inc.
Dealership
Distribution
Routing
Service Manager
_______
Shop Foreman
_______
Service Technician
________
_______
_______
_______
Asst. Manager
_______
Warranty Admin.
_______
Service Technician
________
_______
_______
_______
Dr. Ing. h.c. F. Porsche AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the Porsche Crest®, Porsche®, Boxster®, Carrera®, Cayenne®,
Cayman™, Panamera®, Tiptronic®, VarioCam®, PCM®, 911®, 4S®, FOUR, UNCOMPROMISED.® and the model numbers and distinctive shapes of Porsche’s automobiles such as, the federally
registered 911 and Boxster automobiles. The third party trademarks contained herein are the properties of their respective owners. Some vehicles may be shown with non-U.S. equipment. Porsche
recommends seat belt usage and observance of traffic laws at all times.
Printed in the USA
2012© Porsche Cars North America, Inc.
AfterSales
Oct 24, 2012
Page 3 of 3