A911700 2041430-

91 Rearview camera intermittently inoperative (DTC 2203)
91 17 00 2041430/4 January 11, 2017. Supersedes Technical Service Bulletin Group 91 number 16-48 dated
June 23, 2016 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A4
2013 - 2016
All
With rearview camera
A5
2013 - 2016
All
With rearview camera
A5 cabriolet
2013 - 2016
All
With rearview camera
A6
2014 - 2015
All
With rearview camera
A7
2014 - 2015
All
With rearview camera
A8
2013 - 2016
All
With rearview camera
Q3
2015 - 2016
All
With rearview camera
Q5
2013 - 2016
All
With rearview camera
Q7
2013 - 2015
All
With rearview camera
Condition
REVISION HISTORY
Revision
Date
Purpose
4
-
Revised header data (Added PR code)
3
06/24/2016
Revised Service (Completely revised)
2
10/15/2015
Revised Service (Changed step 3)
Revised Warranty (Corrected TU for A5 cabriolet)
 The customer complains that the rearview camera image is not displayed on the MMI display.
 DTC 02203 (audio/video input 1) is logged in the rearview camera system control module, J772 (address word
006C) with one of the following fault symptoms:
 11 open circuit
 8 implausible signal
Page 1 of 8
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Background
An issue with the wiring harness may cause the condition.
Production Solution
Not applicable.
Service
1. Before proceeding, confirm that the DTC and one of the fault symptoms listed in the Condition are logged
in the rearview camera system control module, J772 (address word 006C). If the DTC is not listed with one
of the fault symptoms, this bulletin does not apply.
2. Check the wiring of the R189 reverse camera at connector T2az and T1y (Figure 1). Repair any loose
connectors or pins, corrosion, or any other physical damage.
Page 2 of 8
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Figure 1. Check the wiring of the R189 reverse camera at connector T2az and T1y.
If no problems are found with the wiring
or connections of the rear view camera,
continue to step 3 to replace the rear
view camera harness (Figure 2).
Figure 2. Reverse camera harness to be replaced.
3. Remove the reversing camera from vehicle. Follow applicable steps in the Elsa repair manual for the
specific vehicle.
Page 3 of 8
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
4. Remove the original harness from the
reverse camera (Figure 3):
 First, locate the locking tab on the
reverse camera harness.
 Next, using a small flat head screw
driver, lift up on the locking tab.
 Finally, snap the old locking tab off
the defective harness to prevent
reuse.
Figure 3. Locate locking tab (1), lift up on tab with screwdriver
(2), snap tab off (3).
5. Carefully install the new reverse
camera harness onto the camera
assembly, as the harness can only be
installed one way. The connector is
keyed on both the camera and the
electrical harness to prevent incorrect
installation. Ensure they are correctly
aligned during installation (Figure 4).
Figure 4. When installing the new reverse camera harness onto
the camera assembly, ensure that the connectors are correctly
aligned.
6. When the harness is fully secured to the camera, there will be an audible click sound. The sound is caused
when the locking tab falls into place.
Page 4 of 8
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
7. Reinstall the completed reverse camera
assembly, following instructions as
outlined in the Elsa repair manual for
the specific vehicle (Figure 5).
Figure 5. Completed reverse camera assembly with new
electrical harness.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9143
Damage Code:
0040
Labor Operations:
For all vehicles:
Central wiring harness
repair
9709 41XX
See Elsa
Rear trunk lid trim remove
+ reinstall
7087 1900
30 TU
Back-up camera remove +
reinstall
9143 1950
10 TU
Back-up camera adjust
9143 1550
50 TU
7092 1900
40 TU
For A4, A5:
For allroad:
Tailgate trim panel remove
+ reinstall
Page 5 of 8
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Back-up camera remove +
reinstall
9143 1951
10 TU
Back-up camera adjust
9143 1550
50 TU
Rear trunk lid trim remove
+ reinstall
7087 1900
30 TU
Back-up camera remove +
reinstall
9143 1950
10 TU
Back-up camera adjust
9143 1550
50 TU
Rear trunk lid trim remove
+ reinstall
7087 1900
50 TU
Back-up camera remove +
reinstall
9143 1950
10 TU
Back-up camera adjust
9143 1550
50 TU
Back-up camera remove +
reinstall
9143 1900
70 TU
Back-up camera adjust
9143 1550
50 TU
Back-up camera remove +
reinstall
9143 1900
70 TU
Back-up camera adjust
9143 1550
50 TU
7092 1900
30 TU
For A5 cabriolet:
For A6:
For A7:
For A8:
For Q3:
Tailgate trim panel remove
+ reinstall
Page 6 of 8
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Back-up camera remove +
reinstall
9143 1950
10 TU
Back-up camera adjust
9143 1550
50 TU
Tailgate trim panel remove
+ reinstall
7092 1900
40 TU
Back-up camera remove +
reinstall
9143 1950
10 TU
Back-up camera adjust
9143 1550
50 TU
Tailgate trim panel (top)
remove + reinstall
7092 1905
20 TU
Tailgate trim panel (lower)
remove + reinstall
7092 1950
40 TU
Back-up camera remove +
reinstall
9143 1950
20 TU
Back-up camera adjust
9143 1550
50 TU
GFF
0150 0000
Time stated on diagnostic
protocol
For Q5:
For Q7:
Diagnostic Time:
(Max 100 TU)
Road test prior to service
procedure
No allowance
0 TU
Road test after service
procedure
No allowance
0 TU
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2041430/4
Page 7 of 8
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Part Number
Part Description
Quantity
8K0971086D
Harness
1
Additional Information
All parts and service references provided in this TSB (2041430) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
©2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 8 of 8
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.