A941675 2024896-

Technical Service Bulletin
94 Headlight switch is loose or falls into dashboard
94 16 75 2024896/2 March 15, 2016. Supersedes Technical Service Bulletin Group 70 number 10-21 dated
December 6, 2010 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q7
2007 - 2015
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header data (Added model years)
1
12/6/2010
Initial publication
The headlight switch holder is broken, which causes the headlight switch assembly to be loose or fall into the
dashboard.
Technical Background
The rivets that hold the headlight switch holder in the dashboard can break if the headlight switch is bumped (by
driver entering vehicle).
Production Solution
Not applicable.
Service
Repair the dashboard for the headlight switch holder using the following instructions. The holder and headlight
switch assembly do not need to be replaced unless they are damaged.
1. Remove the cover from the left side of the dashboard.
2. Remove the left panel vent according to the repair manual.
© 2016 Audi of America, Inc.
Page 1 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
3. Disconnect the headlight switch assembly and remove it
(Figure 1).
Figure 1. The dashboard, ready for the repair.
The broken rivets are shown in the images at right. The
damaged areas are circled in yellow (Figure 2 and Figure
3).
Figure 2. The broken plastic rivets, viewed from
above.
Figure 3. The broken plastic rivets, viewed from
below.
© 2016 Audi of America, Inc.
Page 2 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
4. Apply 2K plastic bonder (part number D 180KU1A1) on the
fastening points as shown (Figure 4 and Figure 5). The
bead should be approximately 5 mm in diameter.
Figure 4. Attachment points.
Figure 5. Attachment points after applying
bonder.
5. Reattach the holder to its original position in the dashboard.
6. Once installed, apply additional bonder over the four
fastening points to thicken the bond (Figure 6).
Figure 6. Applying additional bonder to four
fastening points on holder.
© 2016 Audi of America, Inc.
Page 3 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
7. Apply additional bonder to the top of the holder from the
panel vent access hole. This will provide additional strength
to the repair. (Figure 7 and Figure 8.)
Figure 7. Applying additional bonder to the top of
holder.
Figure 8. Additional bonder applied to top of
holder.
8. Allow bonder to set before reinstalling parts.
© 2016 Audi of America, Inc.
Page 4 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Tip: This bulletin only covers the cost of the repair to the dashboard and not the replacement cost for the
damaged components.
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service
Bulletin is informational only.
Service Number:
7018
Damage Code:
0018
Labor Operations:
Headlight switch holder repair
7018 1999
70 TU
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Technical diagnosis at dealer’s discretion. (Refer to Section 2.2.1.2 and Audi Warranty
Online for DADP allowance details.)
Claim Comment:
As per TSB #2024896/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Part Number
Part Description
Quantity
VAS 5155
Hand cartridge gun ASE 435 022 00 000
1
D 180KU1A1
2K plastic bonder
0.5
Additional Information
All parts and service references provided in this TSB (2024896) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2016 Audi of America, Inc.
Page 5 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.