A961597 2034733-

Technical Service Bulletin
96 Radio station or media track information does not shown in cluster DIS - Gen 3 Concert Radio
96 15 97 2034733/2 June 23, 2015. Supersedes Technical Service Bulletin Group 96 number 13-71 dated July 22,
2013 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A4, A5, A5
Cabriolet, Q5
2013 - 2016
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header data (Added model years 2015 and 2016)
1
7/22/2013
Initial publication
The customer complains that after the vehicle is started, the name of the current radio station or media track is not
shown in the driver information system (DIS). After the music input is changed to a different source and then
changed back (i.e., media to radio to media or radio to media to radio), the radio station or media track information
is shown in the DIS.
Technical Background
Incorrect software.
Production Solution
Not applicable.
© 2015 Audi of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
SVM Update Instructions
1. Follow all instructions in TSB 2011732, 00 Software Version Management (SVM), operating instructions.
2. Update the radio, R (address word 56), using the SVM action code as listed in the table below.
Model
Old Software Part
Number
Old Software
Version
New Software
Part Number
New Software
Version
A4, allroad,
8R1 035 186 *
*
8R1 035 186 *
0481
A5, A5
Cabriolet, Q5
8R1 035 195 *
*
8R1 035 195 *
0481
SVM Code
56A003
3. Turn the vehicle off and allow it to sleep.
• Lock the doors for at least two minutes.
• Monitor the red LED on the door. Once it transitions from a fast blink to a slow blink, the vehicle has entered
sleep mode.
4. Unlock the car, start the engine, and turn the radio on.
5. Verify that the radio station or track information is showing in the DIS.
© 2015 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service
Bulletin is informational only.
Service Number:
9130
Damage Code:
0039
Labor Operations:
Verify customer complaint and verify repair 9130 9999
10 TU
Diagnostic Time:
GFF
0150 0000
Time stated on diagnostic
protocol (MAX 80 TU)
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB # 2034733/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
• TSB 2011732: 00 Software Version Management (SVM), operating instructions
All parts and service references provided in this TSB (2034733) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2015 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.