10-84-16R

ATTENTION:
CLAIMS PERSONNEL q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
© 2016 Subaru of America, Inc. All rights reserved.
GENERAL MANAGER q
PARTS MANAGER
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q
SERVICE INFORMATION
APPLICABILITY:	2015-16MY WRX and STI Models
2014-16MY Forester Models
2014-16MY Impreza and XV Crosstrek Models
SUBJECT:
NUMBER: 10-84-16R
DATE: 04/14/16
Revised: 06/14/16
New A/C Compressor / Clutch Assembly
Introduction:
This bulletin announces the availability of a new Air Conditioning compressor / clutch assembly
to address customer concerns of the system not operating. Electrical windings located inside the
clutch assembly have been changed to eliminate the condition. The service procedure will involve
replacement of the A/C compressor and clutch as a complete assembly.
Production Change Information:
The new A/C compressor assemblies were incorporated into production starting with the VINs listed
below:
Vehicle / Model
Starting VIN
WRX / WRX STI
G*819293
Forester
G*469916
Impreza / XV Crosstrek
4 Door- G*004001
5 Door- G*212351
Part Information:
DESCRIPTION
COMPRESSOR ASSEMBLY
PART NUMBER
APPLICABILITY
73111VA000
WRX / WRXSTI
73111FJ030
XV Crosstrek HEV
73111FJ040
Forester, Impreza, XV Exc. HEV
Continued...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Bulletin Number: 10-84-16R; Revised 06/14/16
SUBARU OF AMERICA, INC. IS
ISO 14001 COMPLIANT
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
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Service Procedure / Information:
When receiving a customer concern of the A/C system being inoperative and testing / diagnosis
reveals the compressor clutch is defective:
•
Confirm the VIN is prior to the production change.
•
Inspect the serial number of the A/C compressor. Assemblies with a Serial Number beginning
with 51001***** or HIGHER (October 1, 2015) are equipped with the new clutch. Decode the
Serial Number using the photos and illustration shown below.
•
If the Serial Number is 50930***** or BEFORE (September 30, 2015) , replace the A/C
compressor assembly following the procedure outlined in the applicable Service Manual.
Warranty / Claim Information:
For vehicles within the Basic New Car Limited Warranty period or covered by a Subaru Added
Security Classic or Gold plan, this repair may be submitted using the following claim information:
WRX, STI, IMPREZA AND XV CROSSTREK MODELS
Labor Description
Labor Operation #
A/C COMPRESSOR R&R
B015-001
TESTING, EVACUATE & RECHARGE A/C SYSTEM
C010-101
Failure Code
CSK-42
Labor Time
0.5
1.0
FORESTER MODELS
Labor Description
Labor Operation #
A/C COMPRESSOR R&R
B014-001
TESTING, EVACUATE & RECHARGE A/C SYSTEM
C010-101
Failure Code
DSB-42
Labor Time
0.5
1.0
IMPORTANT REMINDERS:
•
•
•
SOA strongly discourages the printing and/or local storage of service information as previously
released information and electronic publications may be updated at any time.
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 10-84-16R; Revised 06/14/16
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