23-053-16

NUMBER:
GROUP:
DATE:
23-053-16
Body
November 15, 2016
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE
TRANSMITTAL (RRT) 16-101. ALL APPLICABLE UN-SOLD RRT VIN's HAVE BEEN
LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE
UN-SOLD VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT.
SUBJECT:
Hemi Emblems Installed On Vehicles Equipped with A 3.6L Engine
OVERVIEW:
This bulletin involves removing the Hemi emblem on the front fenders of specifically
equipped vehicles.
MODELS:
2017
(DS)
Ram 1500 Pickup
NOTE: This bulletin applies to vehicles within the following markets/countries:
NAFTA.
NOTE: This bulletin applies to vehicles built on or after August 24, 2016 (MDH
0824XX) and on or before October 26, 2016 (MDH 1026XX) equipped with 3.6L
V6 24V VVT Engine (Sales Code ERB) and equipped with Customer Preferred
Package (Sales Code 22Q).
23-053-16
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SYMPTOM/CONDITION:
Customers may notice Hemi emblems on the front fenders (Fig. 1) of their 3.6L engine and
midnight package (Sales Code 22Q) vehicle.
Fig. 1 HEMI Emblem
DIAGNOSIS:
If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair.
REPAIR PROCEDURE:
1. If the vehicle has Hemi emblems installed and the vehicle does not have a Hemi
engine, the emblem will need to be removed.
CAUTION: Do not exceed 52°C (120°F) when heating name plates, decals or body
panels. Failure to follow this caution may result in damage to the name
plates, decals and/or the vehicle paint finish.
NOTE: The exterior name plates are attached to the body with adhesive tape.
2. Remove the Hemi emblems on the front fenders.
a. If temperature is below 21°C (70°F), warm emblem with a heat lamp/gun. Do not
exceed 52°C (120°F) when heating emblem for removal.
b. Using a trim removal tool or equivalent, carefully remove the name plate from the
body panel as necessary.
c. Thoroughly clean all residue from the name plate attachment areas of the body.
d. Wipe the attachment areas with a clean, lint-free cloth moistened with a 50%
solution of water and alcohol. Wipe dry the areas immediately with a dry, lint-free
cloth.
POLICY:
Reimbursable within the provisions of the warranty.
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23-053-16
TIME ALLOWANCE:
Labor Operation
No:
23-03-08-9H
Description
Nameplate “Hemi” Emblem - Both
Fenders - Remove
(1 - Semi-Skilled)
FAILURE CODE:
ZZ
Service Action
Skill Category
6 - Electrical
and Body
Systems
Amount
0.3 Hrs.