Customer Program

Volkswagen TDI
Customer Goodwill Package
For registered owners or lessees of vehicles affected by the TDI Emissions Issue
Your Goodwill Package* Includes
$
$500 Volkswagen
Prepaid Visa® Loyalty Card
$500 Volkswagen Dealership Card
which can be used at any participating
Volkswagen dealership
24-hour Roadside Assistance
to your affected TDI vehicle
for 3 years
How it Works
www
01234567890123456
Visit VWDieselInfo.com
and use our VIN look up
tool to find out if your
vehicle is affected by the
TDI emissions issue.
Enter your VIN, or if you
have previously registered
on the site, you can enter
the confirmation code you
received after your first visit.
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3
4
If your vehicle is
affected, you’ll be
asked to provide your
contact information
and your current
vehicle mileage.
Once you’ve submitted
your information, you
should receive your
Goodwill Package
in the mail within
approximately 4 weeks.
VOLKSWAGEN
Once you’ve received the Goodwill Package,
please visit a participating dealership with
•
Your Goodwill Package
After confirming eligibility, proof
of ownership, and mileage the
dealer will activate the following:
•
The affected vehicle
•
•
Driver’s License
$500 Volkswagen
Prepaid Visa Loyalty Card
•
Proof of ownership (any of the following):
•
Vehicle registration
•
Title
•
Lease Agreement
•
$500 Dealership Card
•
24-hour Roadside Assistance
All set!
Your Goodwill Package
is now activated.
Note: Vehicle registrant must be present.
*Restrictions apply. Affected customers eligible for the Goodwill Package are not required to waive their rights or release or arbitrate their claims against
Volkswagen Group of America in order to receive the Package. Goodwill Package available only to registered owners or lessees as of November 8, 2015 of affected
TDI vehicles who can provide VIN and other requested verification data. Limit one per affected vehicle as confirmed by unique VIN; cards may not be transferred or
sold. Affected customers must register for the Goodwill Package by April 30, 2016 and comply with all Program Rules, including activating at participating dealership
within one year of issuance. Volkswagen Prepaid Visa Loyalty Cards are issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. This card can be
used anywhere Visa debit cards are accepted. Dealership card can only be used at participating Volkswagen of America dealerships. Both cards expire one year after
date of issuance upon registration for the Goodwill Package. Void where prohibited and outside U.S. and Puerto Rico. See vwdieselinfo.com or call 1-800-822-8987
for important eligibility, registration, activation, and other Program Rules.