Dealer Letter-Da

VOLKSWAGEN DEALERSHIP COMMUNICATION
Date:
December 16, 2015
To:
Dealer Principal, Sales Manager, Service Manager, Parts Manager and Warranty Administrator
Subject: Upcoming Emissions Recall 01B2 – Vehicle Emission Control Information Label
Certain 2016 MY Volkswagen Jetta 1.4L Engine Vehicles (non-Hybrid)
IMPORTANT NOTICE TO DEALERS - FOR IMMEDIATE DISTRIBUTION
We would like to inform you of an upcoming Emissions Recall. Please refer to the attached Campaign
Data Sheet for additional information.
Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery
to consumers.
If you have any questions or require additional assistance, please contact Warranty. As always, any
press inquiries should be directed to Volkswagen Public Relations.
Volkswagen Customer Protection
Attachment: Campaign Data Sheet (1)
01B2/6T
CAMPAIGN DATA SHEET
CAMPAIGN TYPE
SAGA CODE
MARKET(S)
AFFECTED VEHICLES
TOPIC
PROBLEM DESCRIPTION
CORRECTIVE ACTION
CUSTOMER NOTIFICATION DATE
Emissions Recall
01B2
United States and Canada
Certain 2016 MY Volkswagen Jetta 1.4L engine vehicles (non-Hybrid)
Vehicle Emission Control Information Label
The Vehicle Emission Control Information Label contains the word “AIR” when
it should not. This makes the label non-compliant with Federal Regulations.
Install a corrected Vehicle Emission Control Information Label.
January 2016
ELSA VISIBILITY DATE
On or about December 17, 2015
OMD Web VISIBILITY DATE
On or about December 17, 2015
VEHICLE COUNT
TOTAL AFFECTED
USA: 31,009
CANADA: 6,117
DEALER INVENTORY
USA: 8,563
CANADA: 3,462
USA:
CANADA: 0
CPO INVENTORY
APPROXIMATE REPAIR TIME
PARTS REQUIRED
INITIAL PARTS ALLOCATION DATE
EXPIRATION DATE
ADDITIONAL INFORMATION
0
Up to 10 TU
SEE WORK PROCEDURE
On or before December 16, 2015
NONE
Dealers must ensure that every affected inventory vehicle has this campaign
completed before delivery to consumers.
Requirements for Emissions Campaigns Having Customer Notification
(CALIFORNIA ONLY)
The California Air Resources Board and the Department of Motor Vehicles
(DMV) require emissions-related campaigns to be completed prior to vehicle
registration renewal. When campaign work is done you must provide the
owner with a signed “Vehicle Emission Recall – Proof of Correction”
certificate (RC EMISCAVWAU). Certificates can be ordered at no cost online
via the Compliance Label Ordering portal.
IMPORTANT! To ensure that ALL of your personnel are aware of this action before receiving questions from any customer, please share this information with ALL personnel
who have campaign-related responsibilities, including service writers, technicians, parts employees, warranty administrators, etc. See the campaign circular on Elsa for the
most current repair information. Refer to the campaign circular for complete repair and claiming instructions.