V911514 2042343

Technical Bulletin
Model(s)
Beetle, Beetle
Convertible,
Jetta, CC,
Tiguan, Passat
Years(s)
Eng. Code(s)
Trans. Code(s)
VIN Range From
VIN Range To
2016
All
All
All
All
Condition
91 15 14 December 11, 2015 2042343 Supersedes V911512 dated December 9, 2015 to correct SD card part
number.
MIB2 PQ Discover Media and MIB2 PQ Composition Media Radio Malfunctions
Note:
This bulletin only applies to vehicles equipped with PR code(s) 7UQ or I7B.
In addition to the symptoms listed below, this programming update proactively improves various other radio
characteristics.
The customer may report one or more of the following symptoms:
Infotainment system freezes or reboots
Infotainment system turns off at random
Navigation system malfunctions or is inoperative
Navigation announcements speak in German
Adjustment of subwoofer settings sporadically unavailable in setup menu
Sirius radio issues
Compass display in instrument cluster is erratic or malfunctions
Crackling or static noise from speakers
Park pilot is inoperative or unavailable
Automatic clock update for Daylight Savings Time malfunctions
Abnormal sound output and/or delayed sound output from speakers
Android Auto malfunctions or is inoperative
Note:
This technical bulletin must be read in its entirety before attempting the software update.
Page 1 of 6
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Technical Background
This procedure resolves the concern(s) specified above by updating the MIB2 PQ radio software to the latest
level 0245.
Production Solution
Not applicable.
Service
Software Update Procedure
 Connect Midtronics InCharge 940 (INC 940) or GRX3000VAS Tester/Charger to the vehicle’s battery.
 Switch the ignition to the ON position.
 Switch ON the radio.
 Check the Software Version by pressing and holding “Menu” button for 10 seconds to enter Service Mode.
 Select “Software update/versions” on the touch
screen menu.
Page 2 of 6
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
 If the current “Installed SW MU Version” is lower
than 0245, proceed with this Technical Bulletin.
 If the current “Installed SW MU Version” is
greater than or equal to 0245, this work
procedure does not apply.
 Insert the applicable software update SD card into the SD card reader on the face of the radio display.
 Allow the data on the SD card to load.
 Press “Update” on the touch screen menu.
 Press “SD Card” on the touch screen menu.
 Press “MST2_US_VW_PQ_P0245T (0245-2)” on the touch screen menu.
 Press “Next” on the touch screen menu.
 The update will now take place.
Page 3 of 6
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Tip:
The radio may reboot one or more times during the update process. This is normal and not indicative of a
malfunction.
 This screen will be displayed once the update
process is complete.
 Press the back arrow key on the touch screen
display to return to the main menu.
 The update process is now complete.
 Remove the SD card from the SD card reader and store it in a suitable location.
Page 4 of 6
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual 1)
Model(s)
Beetle Sedan,
Beetle Cabrio,
Jetta, CC,
Tiguan, Passat
Year(s)
Eng. Code(s)
Trans. Code(s)
VIN Range From
VIN Range To
2016
All
All
All
All
SAGA Coding
Claim Type:
Use applicable Claim Type 1)
Service Number:
Damage
Code
9130
Parts Manufacturer
0039
HST
Damage Location
(Depends on Service
No.)
--
Use applicable when
indicated in Elsa (L/R)
Beetle Cabrio, Beetle Sedan,
Jetta, CC, Tiguan, Passat
Labor Operation 3) : Update programming
91302599 = 40 TU
Labor Operation 3) : Charge Battery
27068950 = 10 TU
Causal Part: Select Labor Operation
91302599
YD5 2)
Diagnostic Time 4)
GFF Time expenditure
01500000 = 00 TU max.
Road Test
01210002 = 00 TU
01210004 = 00 TU
Technical Diagnosis
01320000 = 00 TU max.
NO
NO
NO
Claim Comment: Input “As per Technical Bulletin 2042343” in comment section of Warranty Claim.
Page 5 of 6
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policies and Procedures Manual.
Required Parts and Tools
No special tools required.
Tool Description
Tool No:
Midtronics Battery Tester/Charger
InCharge 940 (INC-940)
or
GRX3000VAS
VAS Diagnostic Tool
VAS 6150/X & VAS 6160/X with
ODIS Service with: current online updates
SD Card: MY 2016 Beetle Sedan, Beetle Cabrio,
Jetta, CC, Tiguan, Passat
SD0245UD
Tip:
Additional copies of the SD card may be ordered from Volkswagen Technical Literature Ordering Center at
www.vw.techliterature.com.
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 6 of 6
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.