V911505 2039352
Service Bulletin Details
Public Details for: V911505 2039352
Technical bulletin (modular infotainment system (mib) radio switches to fm station 87.7): the customer may complain that, intermittently, the fm radio station will have switched to the station 87.7 upon start up. This condition occurs wit
- 2015 -
Models from 2015
2015 VOLKSWAGEN GOLF |
2015 VOLKSWAGEN GOLF R |
2015 VOLKSWAGEN GOLF SPORTWAGEN |
2015 VOLKSWAGEN GTI |
Technical Bulletin Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Golf/GTI, Golf R, Golf Sportwagen 2015 All All All All Condition 91 15 05 May 21, 2015 2039352 Supersedes Technical Bulletin V911501 dated January 22, 2015 to include additional model. Modular Infotainment System (MIB) Radio Switches to FM Station 87.7 The customer may complain that, intermittently, the FM radio station will have switched to the station 87.7 upon start up. This condition occurs without the driver selecting this station intentionally. Note: This technical bulletin must be read in its entirety before attempting the software update. Technical Background This procedure corrects the concern listed above by updating the 5F Information Electronics Module to the latest software P4430. Production Solution Not applicable. Page 1 of 6 © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Service Software Update Procedure • Connect Midtronics InCharge 940 (INC 940) or GRX3000VAS Tester/Charger to the vehicle’s battery. • Switch the ignition to the ON position. • Switch on the MIB radio. • Check the Software Version by pressing and holding the “Menu” button for 10 seconds to enter Service Mode. • Select “Software download/logging” on the touch screen menu. • If the current Installed Software train Version ends in a number lower than P4430, proceed with this Technical Bulletin. • If the current Installed Software train Version ends in a number greater than or equal to P4430, this work procedure does not apply. • Press the back arrow key on the touchscreen display to return to the main MIB menu. • Insert the applicable software update SD card into the 5F module SD card reader located in the glove box (Composition Media if equipped with the non-navigation MIB system or Discover Media if equipped with the MIB system with navigation). • Again press and hold the “Menu” button to enter Service Mode. Page 2 of 6 © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin • Press “Software download/logging” on the touch screen menu. • Press “Update” on the touch screen menu. • Press “SD card” on the touch screen menu to select SD card as the source. • Press “MSTD_US_VW_P4430” on the touch screen menu. Page 3 of 6 © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin • Press “Next” on the touch screen menu. • The update will now take place. Tip: The radio may reboot one or more times during the update process. This is normal and not indicative of a malfunction. • Once the software update is complete, press “close” on the touch screen menu. Page 4 of 6 © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Warranty To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and 1) Procedures Manual Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Golf/GTI, Golf R, Golf Sportwagen 2015 All All All All SAGA Coding Claim Type: Use applicable Claim Type 1) Damage Service Number: HST Damage Location (Depends on Service No.) -- Use applicable when indicated in Elsa (L/R) Code 9130 0039 2) Golf/GTI, Golf Sportwagen 3ME Golf R WWO Parts Manufacturer: 3) 91302599 = 60 TU Labor Operation : Charge Battery 3) 27068950 = 10 TU Causal Part: Select Labor Operation 91302599 Labor Operation : Update programming Diagnostic Time 2) 4) GFF Time expenditure 01500000 = 00 TU max. NO Road Test 01210002 = 00 TU NO 01210004 = 00 TU Technical Diagnosis 0132000 = 00 TU max. NO Claim Comment: Input “As per Technical Bulletin 2039352” in comment section of Warranty Claim. Page 5 of 6 © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin 1) Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only 2) Code per warranty vendor code policy. 3) Labor Time Units (TUs) are subject to change with ELSA updates. 4) Documentation required per Warranty Policies and Procedures Manual. Required Parts and Tools Tool Description Tool No: Midtronics Battery Tester/Charger InCharge 940 (INC-940) Or GRX3000VAS VAS Diagnostic Tool VAS 6150/X & VAS 6160/X with ODIS Service with: current online updates SD Card: MY15 Golf, Golf R, Golf Sportwagen and GTI SW 87.7 Update for Vehicles with Navigation SW877UDWITHNAV SD Card: MY15 Golf, Golf R, Golf Sportwagen and GTI SW 87.7 Update for Vehicles without Navigation SW877UDNONAV Tip: Additional copy of the SD cards may be ordered from Volkswagen Technical Literature Ordering Center at www.vw.techliterature.com. Additional Information All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. Page 6 of 6 © 2015 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.