V001502 2015780

Technical Bulletin
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
2013-2016
All
All
All
All
All Models
(except Routan)
Condition
00 15 02 May 21, 2015 2015780 Supersedes T. B. V001406 dated July 2, 2014 to include additional models,
model year applicability.
PDI - Vehicle Inspection, Protection Removal and Detailing
Technical Background
Not applicable.
Production Solution
Not applicable.
Service
INDEX OF INFORMATION
• Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership)
• Shipping damage
• Detailers responsibilities (to be completed prior to delivery to Customer)
• Full Body Covers (FBC), removal and disposal
• RAPGARD , removal and disposal
®
• Paint finish, inspecting for swirl marks
• Exterior glass, cleaning
• Interior, cleaning
• New vehicle detailing products
Page 1 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
VEHICLE, INSPECTING FOR DAMAGE
Within 48 Hours after arrival at Dealer:
Full Body Cover “FBC”
Some vehicles are shipped with a Full Body Cover.
• Inspect the complete “FBC” cover for damage.
If the “FBC” is damaged (torn, cut etc.):
• Remove cover using appropriate steps to allow for inspection of damage
If any shipping damage is found (see “Shipping Damage”).
®
RAPGARD
®
Vehicles are shipped with RAPGARD . This self-adhering plastic product is applied in certain areas of the vehicle
and is designed to provide protection from all types of possible damages.
SHIPPING DAMAGE
• You must note the damage on the Carrier Delivery Receipt, including damage type, extent and location. Failure
to note damage on the Carrier Delivery Receipt will result in non-payment of the repair.
DETAILERS RESPONSIBILITIES
The Detailer’s role
Taking ownership of a vehicle that is clean, shiny and performs as expected goes a long way in Customer
satisfaction.
The impact you have on the Volkswagen Customer is immense. You play a vital role in delivering a perfect
Volkswagen to your Customers. The delivery process is exciting for our Customers. Your attention to detail will
give a Volkswagen Customer a positive experience about his or her new car far beyond that first day of delivery.
By preparing a perfectly detailed vehicle to your Customer, you are not only meeting or exceeding your Customer’s
expectations, you are also helping eliminate any buyer’s remorse (that feeling of anxiety people get after making a
large or important purchase).
Please know that you have a team behind you with excellent products and support to enable you to make a perfect
delivery each and every time!
Prior to Delivery, following the Perfect Delivery Detailer's Inspection Checklist:
• Rinse vehicle exterior.
• Remove vehicle cover if equipped:
• Remove “FBC” cover
• Remove RAPGARD®
Page 2 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Tip:
While the illustrations shown in this TB reflect the CC model, the removal procedures for other models shipped
with a full cover are the same unless otherwise listed.
Procedure
Tip:
Use the Martor-Cardycut 7469BAG to cut the
Full Body Cover (FBC) at the upper and
lower “A” pillar.
Page 3 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
• Remove clips and hooks under the rocker
panel.
• Cut the FBC at the beltline from the “B”
pillar to the taillight.
Page 4 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
• Allow FBC to fall away from body panel.
• Cut the FBC from the left taillight to the
right “A” pillar.
Page 5 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Note:
Cut along the beltline until you reach the gas
door cover, make the cut above the gas door
cover then return to the beltline.
• Continue FBC removal at belt line.
Page 6 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
• Raise Hood.
• Make a vertical cut through the FBC in the
center of the front of the car.
• Remove all clips and hooks.
The lower half of the FBC should fall away
from the car reducing the possibility of any
dirt or debris damaging the finish.
Page 7 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
• Cut the upper FBC around the windshield
and roll cover towards rear of vehicle.
Note:
By rolling FBC off of vehicle you are
minimizing the friction that may cause electric
static discharge.
• Release hooks from hood cover and
remove.
Once “FBC” cover has been removed from vehicle:
• Scrap cover. DO NOT reuse!
• Go to “Detailer responsibilities exterior cont.”
®
RAPGARD REMOVAL AND DISPOSAL
Note:
®
RAPGARD must be removed from the vehicle no later than six months after application. See sticker (location on
vehicle body varies) for detailed information.
®
RAPGARD , Removal
Vehicle must be at room temperature.
The ideal body surface temperature for RAPGARD® removal is 60°F (15.5°C) to 80°F (26.6° C).
If body surface temperatures are below 60°F (15.5°C) or above 80°F (26.6° C) then:
• Removal procedure should be performed indoors after surface temperatures have been allowed to stabilize
within the given range.
• Rinse vehicle thoroughly with water to remove surface dirt or dust and to help stabilize body surface
temperatures.
• Starting at the corners of each panel, carefully remove RAPGARD from vehicle.
®
Page 8 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
®
RAPGARD Disposal
RAPGARD® can be disposed as normal paper waste. If unsure about proper disposal procedures in your area,
check local regulations.
®
RAPGARD , Paint Inspection after Removal
Inspect painted surfaces under one of the following lighting conditions:
• Indoors under fluorescent lighting.
• Outdoors under bright sunlight.
Note:
If any defects on the exterior have been identified (scratches, dings, dents and other types of body damage):
Contact your Supervisor and arrange to repair defects immediately. Repairs MUST be completed prior to delivery.
Tip:
®
After removal of RAPGARD , some vehicles may exhibit temporary paint discoloration or paint swelling (caused
®
by trapped moisture under the RAPGARD ).
• This temporary swelling is caused by the paint finish absorbing moisture trapped under the RAPGARD film.
®
• This swelling will disappear with exposure to the sun or heat lamps within 2 -3 hours. Severe paint swelling may
require 2 -3 days to recover.
DO NOT buff or refinish paint for this condition!
• Trapped moisture example 1
Page 9 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
• Trapped moisture example 2
Tip:
Paint discoloration (looks like shaded or dark magic marker lines) can be removed with a heat gun using the
following procedure:
• Hold heat gun approximately 3 in. away from affected paint surfaces and apply heat using slow oscillating
motions until discoloration is gone.
• If discoloration remains, wipe the heated area with Isopropyl alcohol and repeat procedure to increase surface
drying.
If no discoloration is evident or once discoloration is removed, inspect and remove any adhesive residue using the
following products:
Page 10 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
®
RAPGARD , Adhesive Residue Removal
Light lines of adhesive residue can be removed with Perfect-It
3M
TM
Perfect-It
TM
TM
non-abrasive polishing.
Foam Polishing Glaze (for all colors):
Part Number
Container Size
Containers per Case
MMM039061 DSP
16 oz
6
For bulk quantities see Parts Information Table → Required Parts and Tools
3M
TM
Perfect-It
TM
Foam Polishing Glaze (in addition for dark colors):
Part Number
Container Size
Containers per Case
MMM039062 DSP
16 oz
6
For bulk quantities see Parts Information Table → Required Parts and Tools
Page 11 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
3M
TM
General Purpose Adhesive Cleaner:
Thick lines of adhesive residue can be removed with a general purpose adhesive cleaner.
Part Number
Container Size
Containers per Case
MMM008987 DSP
15 oz.
6
For bulk quantities see Parts Information Table → Required Parts and Tools
With paint finish inspected for discoloration and adhesive residue removed:
• Go to “Detailer Responsibilities Exterior Cont.”
Page 12 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
DETAILER RESPONSIBILITIES, EXTERIOR Cont.
3M
TM
Car Wash Shampoo Concentrate
• Wash and dry vehicle exterior.
Part Number
Container Size
Containers per Case
MMM039000 DSP
16 oz.
6
For bulk quantities see Parts Information Table → Required Parts and Tools
Tip:
DO NOT wash or dry vehicle in direct sunlight. Rapid water/soap solution evaporation may form “water spots” on
the paint surface.
Page 13 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Car Wash Mitt
The plush fibers carry an abundance of soap and water to help loosen and lift away dirt and grime from the
vehicle’s surface.
Part Number
Container Size
Containers per Case
ZAW 911 380
N/A
1
Once vehicle has been thoroughly washed:
• Inspect interior floors and glass for water leaks.
• Inspect paint surface, moldings and glass.
Note:
If any defects on the exterior have been identified (scratches, dings, dents and other types of body damage):
Contact your Supervisor and arrange to repair defects immediately.
If no exterior defects are found:
• Go to “Wheels & Tires, cleaning”
Page 14 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
WHEELS & TIRES, CLEANING
• Remove protective cover from wheels (if applicable).
Thick lines of adhesive residue can be removed with general purpose adhesive cleaner.
3M
TM
General Purpose Adhesive Cleaner:
• Remove any adhesive residue.
Part Number
Container Size
Containers per Case
MMM008987 DSP
15 oz.
12
For bulk quantities see Parts Information Table → Required Parts and Tools
Page 15 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
3M
TM
Tire & Wheel Cleaner
• Clean alloy wheels and tires.
Alloy wheels can be cleaned with ease without damaging the finish.
Part Number
Container Size
Containers per Case
MMM039036
16 oz.
6
With wheels & tires cleaned:
• Go to “Exterior finish, applying paste wax”
Page 16 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
EXTERIOR FINISH, APPLYING PASTE WAX
Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
Each vehicle must be waxed prior to delivery to the Customer.
3M
TM
Perfect-It
TM
Show Car Paste Wax:
• Protect the vehicle paint surface by applying 3M
TM
TM
Perfect-It
Paste Wax.
• Apply wax to panel sized area (door, fender etc.) using a firm circular motion.
Part Number
Container Size
Containers per Case
MMM039526 DSP
10.5 oz. Net. Wt.
6
Page 17 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
3M
TM
Perfect-It
TM
III Detailing Cloth:
After wax dries to a hazy finish, use this cloth to polish the finish by hand.
Part Number
Container Size
Containers per Case
MMM006016 DSP
6 Cloths per package
Packages per case 6
For bulk quantities see Parts Information Table→ Required Parts and Tools
TM
With 3M
TM
Perfect-It
Paste Wax applied:
• Go to “Paint finish, inspecting for swirl marks”
PAINT FINISH, INSPECTING FOR SWIRL MARKS
• Inspect vehicle paint finish for swirl marks.
If no swirl marks are found:
• Go to “Exterior glass, cleaning”
If swirl marks are found:
• Contact your Supervisor.
Page 18 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
EXTERIOR GLASS, CLEANING
Residue on windshield, i.e., industrial fallout (rough surface, snake skin appearance, streaking).
With vehicle exterior (including all glass surfaces) washed and dried, perform the following:
• Apply 3M
TM
TM
Perfect-It
Gloss Enhancer to windshield.
Part Number
Container Size
Containers per Case
MMM038113 DSP
1 gallon
4
For bulk quantities see Parts Information Table→ Required Parts and Tools
Using 1/3 of a bar of 3M
TM
TM
Perfect-It
Cleaner Clay:
• Flatten clay into a small palm size pancake.
• With clay flat between windshield and your hand, rub windshield (with light friction) using a vertical motion
(up/down) across windshield).
Ensure glass stays moist with Gloss Enhancer. Clay can be flipped over when dirty.
Page 19 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Part Number
Container Size
Containers per Case
MMM038070 DSP
7 oz.
6
• Wipe dry with a clean/dry towel.
Tip:
It may be necessary to apply a small amount of Gloss Enhancer to the glass again when wiping dry.
• Inspect glass surface using the palm of your hand (feel for rough surface).
If rough surface is found, repeat process until clean.
Tip:
The Cleaner Clay can be reused several times by kneading the clay, however;
TM
TM
3M Perfect-It
glass surfaces.
III Cleaner Clay used on glass surface (mixed with Gloss Enhancer) must now only be used on
DO NOT use on exterior body surfaces of the vehicle, due to the Gloss Enhancer being mixed in with the clay.
With glass surfaces cleaned:
• Go to "Wiper Blades":
Page 20 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
WIPER BLADES
• Install permanent wiper blades or remove temporary wiper blades (as necessary).
With permanent wiper blades installed or temporary wiper blades removed:
• Go to "Engine Compartment, Cleaning":
ENGINE COMPARTMENT, CLEANING
• Clean (wipe down) engine compartment.
Tip:
Do not use chemicals containing silicone!
With engine compartment cleaned:
• Go to “Interior, prior to delivery”
INTERIOR, PRIOR TO DELIVERY
• Clean all interior glass / mirrors / sunroof (if applicable).
• Remove all trim protection, coverings and decals.
• Remove decals, stickers and shipping labels.
Tip:
DO NOT remove Air Bag Warning Triangle/Warning Labels.
• Inspect all interior surfaces/compartments (including upholstery, sun visors/headliner) clean as
required (see below). Also see Technical Bulletin 2002407 Interior Cleaning Tips for Fabrics, Vinyls and
Plastics.
All Purpose Cleaner:
Use this product to clean interior fabrics, vinyls and plastics.
Part Number
Container Size
Containers per Case
MMM38350 DSP
1 gallon
1
Page 21 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
3M
TM
TM
Scotch-Brite
Type T Scuff Sponge:
Use with a small amount of soapy water to clean stubborn dirt on leather upholstery. Also see Technical Bulletin
2002345 Interior Cleaning Tips for Leather Upholstery.
Part Number
Container Size
Containers per Case
MMM007439 DSP
Sponges per package 10
30
• Check for excessive grease on seat tracks and clean as necessary.
• Vacuum carpet.
• Check luggage compartment (vacuum if necessary),
• Check color match of front/rear floor mats.
• Install mats including locking clips/tabs if applicable.
• Perform final inspection in day light or under fluorescent light to insure final cleanliness and that vehicle is free
from visual defects.
• Complete and sign the Detailers Inspection Checklist.
• Place the completed Checklist into the vehicle's glove compartment.
• Deliver the vehicle to the Sales Department.
New vehicle Detailing products
TM
Some 3M
products are available in larger bulk quantities.
TM
TM
“3M”, “Perfect-It ” and “Scotch-Brite ” are registered trademarks of 3M.
TM
3M products are available through the Volkswagen parts system, in the and through, local 3M
Consult your parts department for ordering.
TM
Distributors in.
Page 22 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Warranty
Information only.
Required Parts and Tools
Description
Part Number
Unit Size
Units/std pkg
MMM039061 DSP
16 oz
6
MMM006064 DSP
quart
6
MMM006065 DSP
1 gallon
4
MMM039062 DSP
16 oz.
6
MMM006068 DSP
quart
6
MMM006069 DSP
1 gallon
4
MMM039000 DSP
16 oz.
4
Car Wash Mitt
ZAW911380
1
1
All Purpose Cleaner
MMM38350 DSP
1 gallon
1
MMM039526 DSP
10.5 oz.
6
MMM006016 DSP
6/pkg
6
MMM006017 DSP
50/cs
50 Only
MMM039016 DSP
each
12
MMM008987 DSP
15 oz.
6
TM
TM
3M Perfect-It foam
polishing glaze (lightcolored vehicles)
TM
TM
3M Perfect-It foam
polishing glaze (darkcolored vehicles)
TM
3M
Car Wash Shampoo
TM
3M
TM
Perfect-It Show
Car Paste Wax
TM
TM
3M Perfect-It III Auto
Detailing Cloth Yellow
TM
3M
General Purpose
Page 23 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Adhesive Cleaner
MMM008984 DSP
quart
4
MMM038070 DSP
7 oz.
6
3M Synthetic Wax
Protectant
MMM039030 DSP
16 oz.
6
TM
MMM007439 DSP
10 per pkg
30
TM
TM
3M
Perfect-It
Clay
Cleaner
TM
3M
TM
Scotch-Brite Type
T Scuff Sponge
Additional items available for Drop shipment
Description
Part Number
Unit size
Units/std pkg
3M Spray Trigger Nozzle
Head (General Purpose)
TM
MMM037717 DSP
each
24
TM
MMM037718 DSP
Each
24
MMM037716 DSP
32 oz. bottle
24
MMM038050 DSP
1 gallon
4
MMM038051 DSP
5 lb. pail
1
MMM038052 DSP
55 gallon drum
1
MMM038074 DSP
1 gallon
4
MMM038075 DSP
5 gallon pail
1
MMM038076 DSP
55 gallon drum
1
MMM038377 DSP
1 gallon
4
MMM038378 DSP
5 gallon pail
1
MMM038079 DSP
55 gallon drum
1
MMM038080 DSP
1 gallon
4
MMM038081 DSP
5 gallon pail
1
3M Spray Trigger Nozzle
Head (Solvent Resistant)
TM
3M
Detailing Spray Bottle
TM
3M
All Purpose Cleaner
and Degreaser
TM
3M
Heavy Duty Wheel
Cleaner
TM
3M
TM
3M
Car Wash Soap
Adhesive and Tar
Remover
Page 24 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
TM
3M
TM
3M
Glass Cleaner
Detailing Compound
MMM008888 DSP
19 oz. can
12 Only
MMM038399 DSP
1 gallon
4
MMM038300 DSP
5 gallon pail
1
MMM038105 DSP
1 gallon
4
Additional items available for Drop shipment
Description
Part Number
Unit size
Units/std pkg
MMM038113 DSP
1 gallon
4
MMM038114 DSP
5 gallon pail
1
Detail Polish
MMM038116 DSP
1 gallon
4
TM
Tire and Wheel
Cleaner
MMM039036 DSP
each
6 Only
TM
Engine dressing
MMM038124 DSP
1 gallon
4
MMM038125 DSP
5 gallon
1
MMM038127 DSP
1 gallon
4
MMM038128 DSP
5 gallon
1
MMM038129 DSP
55 gallon
1
TM
3M
Gloss Enhancer
TM
3M
3M
3M
TM
3M
Tire dressing
Tool Description
Tool No:
Martor-Cardycut
7469 BAG
Attention dealers:
Martor-Cardycut is ordered directly from the maker of the product. They may be contacted directly at (920)
662-9646 (quantity = 20 pieces per bag).
Page 25 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Additional Information
More information can be found in the following resources:
• Elsa: TB 2014370 Paint Finish Reducing Swirl Marks and Fine Scratches
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 26 of 26
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.