V871702 2043949

Technical Bulletin
Model(s)
Year(s)
Eng. Code(s) Trans. Code(s)
e-Golf
2015-2016
All
e-Golf
2017
All
VIN Range From
VIN Range To
All
All
All
All
AU_HW900001
AU_HW950317
Condition
87 17 02 March 2, 2017 2043949 Supersedes Technical Bulletin V871614 dated August 3, 2016 to introduce
production solution VIN and update additional model years.
Air Conditioning or Heating Inoperative
Note:
This bulletin must be read in its entirety before performing repairs.
Customer states:
 Air Conditioning Inoperative
 Heating Inoperative
Technical Background
 The pressure/temperature sender has an electrical fault logged.
The pressure/temperature senders for the Thermal management/Heat Pump system cannot not be auto
addressed using the GFF function test.
One of the following event entries can be logged in the air conditioning control unit (examples for only
sender 1 listed below)
 0x00E696 P1C5900 A/C pressure/temperature sensor 1 Faulty
 0x00E691 P1C5800 A/C pressure/temperature sensor 1 Faulty
 0x00E697 P1C5900 A/C pressure/temperature sensor 1 Faulty
 0x00E698 P1C5900 A/C pressure/temperature sensor 1 Faulty
 0x009122 P1C5900 A/C pressure/temperature sensor 1 Faulty
Note:
The event entries may be logged for other refrigerant pressure/temperature senders 1 thru 5.
Page 1 of 5
© 2017 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Production Solution
Optimized sender for refrigerant pressure/temperature.
From vehicle identification number WVWPP7AU_HW950317.
Service
At the moment, an auto addressing of the refrigerant pressure/temperature senders cannot be performed.
Therefore the appropriate refrigerant line with pressure /temperature sender must be ordered. The refrigerant line
with the pressure/temperature sender ordered through the parts catalogue is auto addressed and can be
allocated to the relevant position in the refrigerant circuit of the air conditioning system (by the air conditioning
control unit).
Part Description
Part No:
AC Line with Temperature/Pressure Sensor 3 G827-
5QE 820 741*
AC Line with Temperature/Pressure Sensor 4 G828-
5QE 820 750*
AC Line with Temperature/Pressure Sensor 1 G395-
5QE 820 721*
AC Line with Temperature/Pressure Sensor 2 G826-
5QE 820 017*
AC Line with Temperature/Pressure Sensor 5 G829-
5QE 820 743*
 Order the refrigerant line with the pressure/temperature sender according to the parts catalogue.
Note:
Only the pressure/temperature sensor needs to be replaced, DO NOT replace the refrigerant line for these
faults. Separate the new sensor from the new ordered AC line. Retain the new AC line with the replaced
sensor for a possible warranty part request.
 Replace the refrigerant pressure/temperature sender, See Repair Manual /Heating Ventilation and Air
Conditioning /87 Air Conditioning /Refrigerant Circuit in Elsa.
Page 2 of 5
© 2017 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Note:
It is absolutely necessary to perform the basic setting “C5-fill the refrigerant circuit” using the Vehicle
Diagnostic Tester so that all refrigerant circuit valves are open. Only then can the entire circuit be
extracted.
Do not disconnect the Vehicle Diagnostic Tester from the vehicle during the entire extraction, evacuating
and filling process.
 Check/delete the event entry on the sender for the refrigerant pressure/temperature according to the guided
fault finding.
Warranty
Note:
A GFF log must be included with the warranty claim.
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual 1)
Model(s)
Year(s)
Eng.
Code(s)
Trans.
Code(s)
VIN Range From
VIN Range To
e-Golf
2015-2016
All
All
All
All
e-Golf
2017
All
All
AU_HW900001
AU_HW950317
SAGA Coding
Claim Type:
Use applicable Claim Type 1)
Service Number:
8709
Parts Manufacturer
Labor Operation 3) : Charge Battery
Damage
Code
0039
HST
Damage Location
(Depends on Service No.)
--
Use applicable when
indicated in Elsa (L/R)
e-Golf
CY1 2)
27068950 = 10 TU
Page 3 of 5
© 2017 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Labor Operation 3) : Refrigerant drain + refill
87031700 = 60TU
Labor Operation 3) : Remove and Install
88541903 = 20 TU
Pressure /temperature sensor -G395- only
Labor Operation 3) : Remove and Install
88541906 = 20 TU
Pressure /temperature sensor -G827- only
Labor Operation 3) : Remove and Install
88541909 = 20 TU
Pressure /temperature sensor -G828- only
Labor Operation 3) : Remove and Install
88541912 = 40 TU
Pressure /temperature sensor -G829- only
Labor Operation 3) : Disable HV system voltage
93100006 = 110 TU
Labor Operation 3) : Remove and Install
88541900 = 30 TU
Pressure /temperature sensor -G826- only
Causal Part:
5QE 820 XXX*
Outside Material: ZVP000134
As Required (with Rob134APF print out)
Diagnostic Time 4)
GFF Time expenditure
01500000 = 20 TU max.
Road Test
01210002 = 00 TU
01210004 = 00 TU
Technical Diagnosis
01320000 = 00 TU max.
YES
NO
NO
Claim Comment: Input “As per Technical Bulletin 2043949” in comment section of Warranty Claim.
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policies and Procedures Manual.
Page 4 of 5
© 2017 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Required Parts and Tools
Note:
A GFF log must be included with the warranty claim.
Tool Description
Tool No:
Midtronics Battery Tester/Charger
InCharge 940 (INC-940)
or
GRX3000VAS
VAS Diagnostic Tool
VAS 6150/X & VAS 6160/X with
ODIS Service with: current online updates
A/C Machine
Rob134APF
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Document Control Revision Table
Instance Number
Published Date
Version Number
Reason For Update
2043949/3
3/2/17
V871702
To introduce production
solution VIN and update
additional model years.
2043949/2
8/3/16
V871614
To clarify expected repair
and what to do with the
retained replacement
components.
2043949/1
4/21/16
V871604
Original publication.
Page 5 of 5
© 2017 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.